Analyzing 5,508,6255.5M ReviewsFor 14,95715K Experts

Hope Heating & AC Repair logo
Hope Heating & AC Repair
Atlanta, GA · 5.0★ (745)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$351
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.9%

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Hope Heating & AC Repair for ductless heating & a/c services

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$652–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Ductless heating & A/C services”

Adanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ryan is one of the best HVAC guys out there...he is punctual, responsive and extremely professional. I highly recommend his services for both residential and commercial needs...

HVAC duct & vent cleaningCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
KanwarLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Hope Heating was awesome to work with, Ryan knows his stuff and doesn't try to upcharge you. He also gives pointers to save you money on the service. If you have a emergency he makes sure to come out and see after normal hours just to make his customers happy.

Great priceA/C filter replacementHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
TurnKey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

As a property management company, having reliable and responsive vendors is critical to our operations, and this AC company has consistently delivered. They handle our service calls and installations with professionalism, efficiency, and clear communication. Their team is prompt with scheduling, provides accurate…

Great priceVentilated ceiling installationHVAC system repairHVAC system maintenance
HipolitoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan is a class act the guy called me back right away took care of the issue with the ac unit. He is are hvac guy for our home people trust this guy is the man the company was great.

A/C system maintenanceDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Abdulaziz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good customer service and expertise, will recommend them for their exceptional and friendly service.

Ductless heating & A/C servicesA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan is very professional and got the job done in less than an hour . I always call them anytime I have any AC issues ; whether is for my business or residential home. I highly recommend this company!

Ductless heating & A/C services
Rajendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. Professional workers. Fair price. High quality work. The best HVAC installation I have ever had. They are now my go to HVAC company.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very satisfied with the prompt service and communication with Ryan. Excellent work, would definitely use them again.

Ductless heating & A/C servicesInstallation+ Responsiveness+ Punctuality+ Quality
A.T.O.S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan made sure all my concerns were addressed, he took the time out to explain everything so that I truly understood my options. He made sure he communicated with me every step of the way! He did an amazing job from start to finish! Hope, Heating & Air is the way to go for all HVAC needs!! Thanks for everything Ryan!!!

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Why it scores 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%57+20Reliability 15%50+7.5Craft & service 20%54+10.8Value 10%75+7.5Momentum 8%59+4.7Track record 7%49+3.4Accountability 5%78+3.9Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction57
Reliability50
Craft & service54
Value75
Momentum59
Track record49
Accountability78

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