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Horizon Electric

Electrician · Troy, MI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 131 Google reviews · 20 photos
99%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$992typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Horizon Electric at a glance

Google reviewers rate Horizon Electric five stars based on 131 reviews, with the owner responding to 82% of them. Customers frequently highlight punctual same-day service, clear communication, and fair pricing for tasks like fixture installation, storm damage repairs, and appliance hookups. Teams are described as professional, knowledgeable, and thorough, often leaving work areas clean. The sole one-star complaint notes that the company failed to return to start a scheduled project.

  • Google rating: 5.0 out of 5 from 131 reviews (99% five-star).
  • Reviews on this page: 131 Google reviews (119 with written comments, 5 with photos).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Electrician serving Troy, Michigan.

Data from Google, last updated November 2, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability94Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 94)Reliability: 94 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
Horizon ElectricElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Horizon Electric: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Horizon Electric: 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Horizon Electric: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Horizon Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

131 Google reviews we collected

  • 5 stars13099%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 119 written reviews

  • Praise26999%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price853%
  • Reasonable747%
  • Overpriced00%
  • Not sure00%
$992+108% vs typical electricians

Middle half of what 8 customers paid ($196–$2.6k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5721%
  • Speed & response5520%
  • Quality & results4717%
  • Would recommend3914%
  • Price & value3613%
  • Honesty & trust197%
  • Communication187%

What customers talk about

We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone has been professional, reliable, and genuinely kind.”
  • “Horizon Electric responded quickly to my issue and completed repairs in a timely manner.”
  • “The Horizon team has always done great work at our house.”
  • “I recommend them and will definitely use them in the future.”
  • “Great service, knowledgeable, neat, professional and fair pricing.”
  • “They are responsive, explain things clearly, and have honest, upfront pricing.”
  • “They are communicative, prompt, thorough and always leave their work areas as clean if not cleaner than when they arrive.”

People customers mention

  • Larry 10 reviews
  • Bobby 8 reviews
  • Denny 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Horizon Electric for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

College13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This company was wonderful to work with. Their work is perfect. They helped me after storm damage. Basically, they saved my house

Paid $5,000+Great priceElectrical wiring installation
NormanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The workmanship is fantastic. A real friendly group. I would highly recommend them for any electrical work

Paid $3,000–3,500Reasonable priceElectrical wiring installation
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike and his assistant were very professional. The installation for my light fixture was a bit tricky but it was installed perfectly. I would highly recommend Horizon Electric.

Paid $1–500Great priceLight fixture installation
edward12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We purchased a new electric wall ovens and cooktop. This system required a second dedicated 40w 6 gauge line from the electrical box thru a finished basement ceiling to the appliance wall...approx.85 ft. Denny assed the project and 2 days later installed the hookup include g moving the existing box to an adjoining…

Paid $1,000–1,500Reasonable priceElectrical wiring installationElectrical outlet & switch installation
Motor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael went above and beyond, fixing a rare fan. Very glad to have chosen them.

Paid $1–500Great priceElectrical wiring repair

Photos

Customer reviews

5.0 ★★★★★ 131 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Barb Sawosko
Review from Google · view on Google
★★★★★

Horizon Electric responded quickly to my issue and completed repairs in a timely manner. I recommend them and will definitely use them in the future. Thank you!

Response from the owner · a day ago

Thank you, Barb! We appreciate your recommendation and are glad to hear that our team was able to assist you promptly. Looking forward to serving you again in the future! Thanks for choosing Horizon Electric!

Adam Allouche3 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Horizon team has always done great work at our house. They are responsive, explain things clearly, and have honest, upfront pricing. Would always recommend!

  • Price assessment: Reasonable price
  • Services: Electrical wiring installation, Light fixture installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical wiring repair, Electrical outlet & switch installation
  • Response time: 0–1 hr
Response from the owner · 3 days ago

Thank you, Adam, for your wonderful feedback! We're glad to hear that you appreciate the team's responsiveness and clear communication. Your recommendation means a lot to us! Thanks for choosing Horizon Electric!

Stefan Fadel1 reviewTotal number of Google reviews Stefan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best in the business. Period.

  • Price assessment: Great price
  • Price: $2,000–2,500
Response from the owner · a week ago

Thank you, Stefan! We truly appreciate your kind words and support. Thanks for choosing Horizon Electric!

Beck Mayer3 reviewsTotal number of Google reviews Beck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Horizon Electric is a great company to work with. They are responsive. They show up on time and they’re very affordable….they’re polite, professional, and knowledgeable.

Response from the owner · 2 weeks ago

Thank you, Beck! We appreciate your kind words about our team’s responsiveness and professionalism. It’s great to hear that you found our services affordable and reliable. Thanks for choosing Horizon Electric!

Emma Lockwood3 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best electricians, we have had Bobby come for multiple things in our house and I am always so happy with the work. I also feel safe when I am home alone with a random person in my house. As a woman iykyk

Response from the owner · 2 weeks ago

Thank you, Emma! We're glad to hear that Bobby has consistently provided you with great service and that you feel safe having him in your home. Your comfort and satisfaction are our top priorities. Thanks for choosing Horizon Electric!

College Park13 reviewsTotal number of Google reviews College has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company was wonderful to work with. Their work is perfect. They helped me after storm damage. Basically, they saved my house

  • Price assessment: Great price
  • Price: $5,000+
  • Services: Electrical wiring installation
  • Response time: 1–2 hr
Response from the owner · 2 weeks ago

Thank you, College, for your kind words! We're glad to hear that our team could assist you after the storm and make a positive impact on your home. Your satisfaction means a lot to us! Thanks for choosing Horizon Electric!

Norman GolmLocal Guide · 24 reviewsTotal number of Google reviews Norman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The workmanship is fantastic. A real friendly group. I would highly recommend them for any electrical work

  • Price assessment: Reasonable price
  • Price: $3,000–3,500
  • Services: Electrical wiring installation
Response from the owner · 3 weeks ago

Thank you, Norman! We're glad to hear you were pleased with the workmanship and found our team friendly. Your recommendation means a lot to us!

Benedict Passalacqua8 reviewsTotal number of Google reviews Benedict has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome

Response from the owner · 2 months ago

Thank you, Benedict! We're glad you had an awesome experience. Thanks for choosing Horizon Electric!

Raisa Baker9 reviewsTotal number of Google reviews Raisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’re so glad we found Horizon Electric! They have been absolutely wonderful to work with and have helped us with everything from installing light fixtures to fixing various electrical issues. Everyone has been professional, reliable, and genuinely kind. Larry in particular is so friendly, helpful, and always makes us feel taken care of. It’s hard to find a company you can truly trust, and we’re so happy to have found Horizon Electric. We highly recommend them!

Response from the owner · 2 months ago

Thank you, Raisa! We're so glad to hear that you had a wonderful experience with Horizon Electric. It’s great to know that our team's professionalism and kindness, especially Larry's, made a positive impact on your experience. We truly appreciate your recommendation! Thanks for choosing Horizon Electric!

Kathleen Maczko4 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and his assistant were very professional. The installation for my light fixture was a bit tricky but it was installed perfectly. I would highly recommend Horizon Electric.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Light fixture installation
Response from the owner · 2 months ago

Thank you, Kathleen! We appreciate your kind words about Mike and his assistant's professionalism. We're glad to hear the light fixture installation went well. Your recommendation means a lot to us! Thanks for choosing Horizon Electric!

Horizon Electric on Google Maps →

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