Is Hot Water Guys any good?
Our verdict: a strong choice — #19 of 90 plumbers, better than 79%. Customers single out its craft & service and accountability; momentum is where it trails.
Craft & service — better than 95% of peers
Accountability — better than 84% of peers
Track record — better than 77% of peers
Momentum — 33th percentile
Hot Water Guys for plumbing pipe repair
Clear ✕5 customers reviewed a plumbing pipe repair job here and rated it 5.00★. For this job it ranks #57 of 83 plumbers we track.
These guys are the real deal. I've had another plumber coming out on two different occasions and they never could figure out the issue. Hot Water Guys figured it out within minutes of their arrival. Wish I had called them first. Actually wish I would have had them install the unit to begin with! Save yourselves…
Great service! Sam diagnosed a new install issue of 2 Rinnai tankless units that a previous plumbing company installed. Since the original install of 2 months, they didn’t deliver sufficient hot water. Sam with the Hot Water Guys quickly found the issues that the plumbing company failed to install, which included 4…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hot Water Guys
Is Hot Water Guys good?
Yes by most measures: 4.9★ from 1,501 Google reviews and an Experts Score of 67/100 (grade B), #19 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Hot Water Guys charge?
Customers reported a typical bill of $216 (middle half $135–$379), 55% below the plumbers median of $480.
What do customers hire Hot Water Guys for?
Mostly water heater repair (589), water heater installation (174), water tank repair (42), plumbing leak detection (20).
Does the owner respond to complaints?
The owner replied to 96% of 1–3★ reviews (category: 82%).