Is Hot Water Guys any good?
Our verdict: a strong choice — #19 of 90 plumbers, better than 79%. Customers single out its craft & service and accountability; momentum is where it trails.
Craft & service — better than 95% of peers
Accountability — better than 84% of peers
Track record — better than 77% of peers
Momentum — 33th percentile
Hot Water Guys for water heater installation
Clear ✕174 customers reviewed a water heater installation job here and rated it 4.99★. Most paid $1,000+ (category typical: $1.2k–$2.4k). For this job it ranks #1 of 81 plumbers we track.
Replaced my old tank unit with a marvelous tankless unit! I love it! Hot Water Guys are fantastic, knowledgeable and spot on for installation, service and warranty! Best decision ever!
Timely arrival. Reviewed what was to be done. Cleaned up. Explained the water tank. Very polite!
They did an excellent job replacing my on demand water heater. The installation took less time than expected and the cleanup was exceptional.
Everyone was awesome! Brock, Edgar and 2 other guys with them were great. Very professional and so was every call and email. Tysvm!🙂🙏🏽❤️
Hire the Hot Water Guys best in the business. Don’t make the mistake of hiring someone else.
Great experience with Chase and team, professional installation, comparable pricing. Thanks for the great efforts
Brock, George and Mike were personable, professional and very knowledgeable about the project. Installation took about 2 hrs. They had drop cloths from my front door to my washroom. Wife is going to love the new unit. Very pleased with the Hot Water Guys. 5⭐⭐⭐⭐⭐
The installers showed up ontime, completed the job in a timely manner, cleaned up and were done quicker than anticipated. Great job and I'm enjoying my tankless water heater
2nd time to use Hot Water Guys (used them 2 yrs ago for another property).Estimates are reasonably priced, & transparent.Very professional,punctual and competent installer team (Chase & Michael).Would use them again if we ever need their services on any future home.Good warranty as well.Dont risk hot water install…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hot Water Guys
Is Hot Water Guys good?
Yes by most measures: 4.9★ from 1,501 Google reviews and an Experts Score of 67/100 (grade B), #19 of 90 plumbers we track. 1.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Hot Water Guys charge?
Customers reported a typical bill of $216 (middle half $135–$379), 55% below the plumbers median of $480.
What do customers hire Hot Water Guys for?
Mostly water heater repair (589), water heater installation (174), water tank repair (42), plumbing leak detection (20).
Does the owner respond to complaints?
The owner replied to 96% of 1–3★ reviews (category: 82%).