iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty64−3.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 30 interior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★281 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$203typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Household Solutions 4.9 out of 5 based on 281 reviews. Customers frequently praise the company's punctuality, thorough attention to detail, and reasonable pricing for regular, deep, and move-out cleaning services. Positive feedback highlights effective communication, easy scheduling, and the owner’s responsiveness to client needs. However, isolated low-star reviews criticize specific instances of missed cleaning tasks, aggressive driving, and unexpectedly high costs for limited work.
Google rating: 4.9 out of 5 from 281 reviews (97% five-star).
Reviews on this page: 281 Google reviews (236 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 14, 2026.
Service: Interior Cleaning Service serving Thornton, Colorado.
Data from Google, last updated October 26, 2026.
Score profile vs other interior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Household SolutionsInterior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Household Solutions: 94/100 on this factor. Category median: 90.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Household Solutions: 92/100 on this factor. Category median: 88.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Household Solutions: 64/100 on this factor. Category median: 88.B
64
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Household Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Household Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Household Solutions: 100/100 on this factor. Category median: 91.A
100
Bar = this company · dark tick = category median.
Star ratings
281 Google reviews we collected
4.9of 5
5 stars27397%
4 stars10%
3 stars00%
2 stars00%
1 star72%
Praise vs complaints
Phrases our text analysis found in 236 written reviews
99%praise
Praise49999%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1334%
Reasonable2566%
Overpriced00%
Not sure00%
$203-15% vs typical interior cleaning services
Middle half of what 25 customers paid ($158–$240) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13727%
Staff & attitude9519%
Speed & response7615%
Would recommend7615%
Communication5311%
Price & value347%
Honesty & trust316%
What customers talk about
We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their cleaning team is consistently exceptional always punctual, thorough, and incredibly attentive to detail.”
“They are very professional, show up on time, and do an excellent job.”
“The Home Solutions crews are very punctual, professional, detail oriented, helpful and everything one looks for from residential cleaning providers.”
“I highly recommend them to anyone looking for a cleaning service that truly cares about the details and goes the extra mile.”
“Beyond the immaculate cleaning, their communication is fantastic, and the entire team (especially Claudia) is reliable and friendly.”
“Reasonably priced cleaning service that does a great job.”
“…always been difficult for me to find a cleaning service I completely trust.…”
People customers mention
Bri27 reviews
Erie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Household Solutions for 6 kinds of job. Pick one to see what they paid and said.
TJ1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
5/5 Stars – Absolutely Phenomenal Service!
I highly recommend Household Solutions! Their cleaning team is consistently exceptional always punctual, thorough, and incredibly attentive to detail. Every corner of the house is spotless when they finish.
Beyond the immaculate cleaning, their communication is fantastic,…
Paid $200–250Great priceDeep clean
Emily5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was in need of a deep whole house clean after a reflooring renovation and Household Solutions over delivered! Thank you for making my house feel like home again! Bri was very communicative and clear, would be a pleasure to hire her crew again.
Paid $500+Great priceDeep clean
Alison10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Household Solutions was great and fast! Just had my first visit and they did a great job.
Paid $200–250Reasonable priceStandard cleaning
Darby2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bri and the cleaners always do a fantastic job! Been using them for years. Friendly, thorough, and fair prices.
LaurenLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Brianna and her staff are wonderful! She is a great communicator and every cleaner we’ve had did great work! Highly recommend!
Paid $100–150Reasonable priceStandard cleaning
AlexLocal Guide · 64 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Household Solutions is the best! Bri and her team are incredibly thorough and always have great attention to detail. Our house has never been cleaner. It's like coming home to a brand new house after Household Solutions has been there.
5/5 Stars – Absolutely Phenomenal Service!
I highly recommend Household Solutions! Their cleaning team is consistently exceptional always punctual, thorough, and incredibly attentive to detail. Every corner of the house is spotless when they finish.
Beyond the immaculate cleaning, their communication is fantastic, and the entire team (especially Claudia) is reliable and friendly. It is such a relief to have a trustworthy local company that takes such pride in their work. If you are looking for dependable, high-quality cleaners, look no further
Price assessment: Great price
Price: $200–250
Services: Deep clean
Response from the owner · a week ago
Thank you so much for your amazing review! Our team, especially Claudia, is thrilled to hear your kind words and looks forward to keeping your home spotless!
Margaret Dunnington12 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Household Solutions did a last minute move out clean for us and did an awesome job. Their pricing was the best we were quoted for, scheduling was super easy, and they were extremely thorough and saved us a lot of stress in our moving process. Would highly recommend!
Price assessment: Great price
Services: Moving-related cleaning
Response from the owner · a week ago
Thanks a ton for your awesome feedback! Our team is super happy we could help make your move a breeze.
Ashley Kennedy4 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I love Household Solutions! They are very professional, show up on time, and do an excellent job. I’ll definitely keep using their service!
Response from the owner · 3 weeks ago
Thank you so much, Ashley! We're so glad you love having us. Being professional and on time matters a lot to our team, and it means a lot that you noticed. We appreciate you trusting us with your home and look forward to seeing you at your next cleaning!
Dave Sutton5 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
I was in need of a deep whole house clean after a reflooring renovation and Household Solutions over delivered! Thank you for making my house feel like home again! Bri was very communicative and clear, would be a pleasure to hire her crew again.
Price assessment: Great price
Price: $500+
Services: Deep clean
Response from the owner · a month ago
Thanks so much for the awesome review! We're thrilled Bri and the team made your home feel fresh again.
jane turner14 reviewsiTotal number of Google reviews jane has written across all businesses on Google Maps, not just this one.
