Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Hub City Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%80+19.4Value 14%73+10.3Replies to reviews 7%89+6.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Hub City Animal Hospital

Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 26 pet hospice · 4.9★ from 144 Google reviews

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Report card

Percentile vs other pet hospice (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hub City Animal Hospital is better than 92% of pet hospice.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hub City Animal Hospital is better than 80% of pet hospice.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hub City Animal Hospital is better than —% of pet hospice.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hub City Animal Hospital is better than 73% of pet hospice.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hub City Animal Hospital is better than 100% of pet hospice.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hub City Animal Hospital is better than 89% of pet hospice.A
89

Reviews for your job

Customers hired Hub City Animal Hospital for 1 kinds of job.

Hub City Animal Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Large animals”

Keaton12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and clean. Dr. Crockett was fabulous with Charlie our brown lab. Dr. Crockett fully explained the way ahead for Charlie.

Customer photo from Keaton's review
Large animals
Jennie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went for my dogs allergy’s. Everyone was so friendly and kind. Never made me feel like they couldn’t help my Harlow girl. I will be back.

Reasonable priceLarge animals
Ellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love how dedicated Dr Dabney and all the techs are to taking care of the pets they see. Follow up phone calls to check how pet is doing/progressing day or 2 after appointments. They always thoroughly explain everything during the appointment, diagnosis/prognosis, and any follow up care! Highly recommend!

Reasonable priceLarge animals
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had our second annual visit today and we saw Dr Steed of course my Husband and I have known him for years but it was Millie's first encounter and she did great she still has her anxiety but she did really good and the staff was so kind and patient with her. I highly recommend this Vet clinic.

Customer photo from Michelle's review
Reasonable priceLarge animals
JamesLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wonder staff!!! Wonderful Doctor. AAA+++

Reasonable priceLarge animals
Victor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great staff and a great facility. Everyone was kind and professional, and my dog was treated very well. Will recommend to everyone looking for a place to take their pets.

Customer photo from Victor's review
Great priceLarge animals
christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

When one of our fur babies crossed the rainbow the staff was very comforting to me.

Reasonable priceLarge animals
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you, Dr. Dabney and team, for excellent care for our Rosie (and Poppy)! Rosie’s health has led to many visits with you all… and with each appointment you are intentional to hear our concerns and take such good care of her! Thank you!

Reasonable priceLarge animals
TheJanduu9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, courteous professional staff. Prompt attention to my appointment. Met all my pet’s needs. Jerry Patton and Lincoln

Reasonable priceLarge animals
Season4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love having a vet my dogs love going to. Top notch care and an even better staff!

Reasonable priceLarge animals
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hub City Animal Hospital is the best in town! They truly care about you and your pets and take excellent care of their clients. It is easy to get an appt whether it's for a routine exam or a more urgent need. We've recently had to take our dog for surgery and wound care for several weeks and everyone is so kind and…

Reasonable priceLarge animals
Katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Reasonable priceLarge animals
RodrigoLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceLarge animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 84%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Large animals13—

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