Experts Reviews · Company report
Hudson Hardwood logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hudson Hardwood

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 191 Google reviews

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudson Hardwood is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudson Hardwood is better than 98% of floor refinishing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hudson Hardwood is better than 99% of floor refinishing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hudson Hardwood is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudson Hardwood is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hudson Hardwood is better than 81% of floor refinishing services.A
81

Reviews for your job

Customers hired Hudson Hardwood for 8 kinds of job.

Hudson Hardwood for install flooring

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Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13

All 12 Google reviews tagged “Install flooring”

Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe and his team at Hudson Hardwood did a fantastic job restoring the hardwood floors and staircase in my home. I recently purchased the house and decided to tear out some old carpet, with the intention of replacing with new carpet. Hiding under the old carpet were the original hardwood floors - heavily damaged…

Floor refinishingFloor repairs & maintenanceFlooring repair+ Responsiveness+ Punctuality+ Quality
Alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a first-time homebuyer. I recently purchased a condo that had beautiful laminate floors in most of the condo, but wall to wall carpet in the bedrooms. My first order of business was to contact flooring contractors to get the carpet removed and have engineered hardwood installed that color-matched the laminate…

Engineered woodInstall flooringInstallation+ Responsiveness+ Punctuality+ Quality
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe has the best communication skills I have ever come across within the past 30 years dealing with contractors. He fit me into his schedule while I was dealing with an air conditioner leak that required almost all of our den floor to be torn out and replaced. He sent 6 men to work on it during the first day and…

Install flooringInstallationOak wood+ Responsiveness+ Punctuality+ Quality
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his team did an amazing job installing new flooring in our very old house. Joe was so responsive throughout the project, and the floors look absolutely beautiful. Already thinking about calling them again to fix other parts of our house.

Install flooring+ Responsiveness+ Quality+ Professionalism
Patrick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hudson Hardwood (Joe Hudson and team) removed our existing flooring which was showing serious signs of trouble. The team worked out issues in the subfloor to install unfinished white oak that was then sanded, stained and finished. Hudson Hardwood also worked with us on a custom landing/mud room area with material of…

Install flooringTile work installationOak wood+ Responsiveness+ Punctuality+ Professionalism
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I have used Hudson Hardwood Floors....because I was so impressed with the efficiency of their work, but more important, the quality of their work...and the second project they did for me was just as superb!

Install flooringInstallationRepair flooring+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Working with Joe was an absolute dream. We couldn't have been happier with how our floors came out. It's crazy how responsive, attentive, and professional Joe is. As first time homebuyers, we were left stress-free during our flooring installation! I highly recommend Hudson Hardwood.

Install flooring+ Responsiveness+ Quality+ Professionalism
Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am extremely happy with my beautiful old and new hardwood floors! I hired Joe to refinish my house's original hardwood floors, including repairing an old pet stain, and install new oak flooring to match the original in two rooms where a shortcut floating laminate floor was installed by previous owners. When we…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
F2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My wife and I moved into a newer construction home with very poorly built and maintained engineered flooring. Our sub-floor was warped and loose all throughout, causing an uneven wave like effect with tons of creaking. This was by far the most involved home improvement project we had been a part of (demo of floors,…

Customer photo from F's review
Install flooringRepair flooringService not listed+ Responsiveness+ Quality+ Professionalism
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Joe and his team are amazing! They installed new hardwood flooring and quarter round trim throughout our entire house & stairs and we couldn't be happier with the results. Joe's professionalism and communication every step of the way made things as smooth as could be, he even helped us understand the different…

Install flooring+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Joe got everything done on time and done right. Great communication at every phase of the project. Very happy with the result.

Install flooring+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I knew after a few minutes talking with Joe Hudson that he was going to be my choice to install my new floors. All the others paled in comparison, especially in his quick responsiveness to my submit for a quote and any other questions I had along the way. I had my living room, dining room, powder room, coat closet…

Install flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

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