Experts Reviews · Company report
Hudson Hardwood logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hudson Hardwood

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 191 Google reviews

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudson Hardwood is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudson Hardwood is better than 98% of floor refinishing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hudson Hardwood is better than 99% of floor refinishing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hudson Hardwood is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudson Hardwood is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hudson Hardwood is better than 81% of floor refinishing services.A
81

Reviews for your job

Customers hired Hudson Hardwood for 8 kinds of job.

Hudson Hardwood for repair flooring

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11

All 28 Google reviews tagged “Repair flooring” · showing 20

Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We can't recommend Joe and his team highly enough! Joe communicated with us every step of the way, paid attention to every detail, and went above and beyond to repair our historic floors. He really understood and stayed true to our vision, and his work truly transformed our house. If you're considering Joe for your floors, you won't regret it.

Great priceRestorationWood floor sandingEpoxy floor coating
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. Our floors were in bad shape and needed some repairs and refinishing. The Hudson team really worked some magic and the floors came out even better than expected. Very responsive and reasonably priced.

Floor refinishingFlooring repairRepair flooring+ Responsiveness+ Punctuality+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe and his team at Hudson Hardwood did a fantastic job restoring the hardwood floors and staircase in my home. I recently purchased the house and decided to tear out some old carpet, with the intention of replacing with new carpet. Hiding under the old carpet were the original hardwood floors - heavily damaged…

Floor refinishingFloor repairs & maintenanceFlooring repair+ Responsiveness+ Punctuality+ Quality
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hudson Hardwood did a good job of repairing and refinishing my wood floors. Joe was very responsive before and after the work was done. In particular, he addressed an issue I raised even after I had paid in full. He is all about service.

Engineered woodFloor refinishingRepair flooring+ Responsiveness+ Punctuality+ Quality
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe and the whole team team at Hudson Hardwood Floors did the impossible to fix a water damaged floor in my kitchen and made it look better than it ever has! Joe was always responsive when I had questions and made sure that I knew what step the team was on throughout the entire process. If I ever need flooring…

Repair flooring+ Responsiveness+ Professionalism
Grant5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

High quality work and very professional service from Hudson hardwood. Not the cheapest option but high quality, detail oriented, and on schedule. Very happy with Joe and team.

InstallationRepair flooringSanding+ Responsiveness+ Quality+ Professionalism
Allen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his team are top notch professionals. You won't find better for your floors at realistic prices.

Repair flooringRestorationSanding+ Responsiveness+ Punctuality+ Quality
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his team did a fantastic job revealing the beauty of the original floors in my house! They were professional and responsive and I am so happy with the finished product.

Repair flooringRestorationWood staining+ Responsiveness+ Quality+ Professionalism
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe has the best communication skills I have ever come across within the past 30 years dealing with contractors. He fit me into his schedule while I was dealing with an air conditioner leak that required almost all of our den floor to be torn out and replaced. He sent 6 men to work on it during the first day and…

Install flooringInstallationOak wood+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted several hardwood flooring services and went with Hudson Hardwood because I saw pictures of their work and the owner Joe responded immediately to my initial inquiry and in all subsequent communication. Even though my job was only one bedroom he made me a priority and completed the job on my schedule. The…

InstallationRepair flooringRestoration+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I have used Hudson Hardwood Floors....because I was so impressed with the efficiency of their work, but more important, the quality of their work...and the second project they did for me was just as superb!

Install flooringInstallationRepair flooring+ Responsiveness+ Punctuality+ Quality
Graced10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his team were very responsive, professional and extremely skilled. We refinished a difficult parquet floor in our home which was about 1200 feet of flooring. It looks spectacular!

Repair flooringRestorationSanding
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hudson Hardwood Floors just completed refinishing the hardwood floors in our four bedrooms, hallway, and staircase, and the floors look fantastic! The work will definitely increase the resale value of our home. Joe took the time to explain all our options and helped us select the services and floor coatings that…

Repair flooringRestorationSanding+ Responsiveness+ Punctuality+ Quality
JTLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hudson Hardwood Floors repaired, sanded and put a finish on my heart of pine floors. They did a great job. They made mismatched floors match. They sanded the floors without leaving a scratch or a dent in my wood moulding. Additionally, the were very easy for me to work with long distance. They provided timely…

Repair flooringRestorationSanding+ Professionalism
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe Hudson helped me out tremendously. I had an issue with a subcontractor who dropped marble on my floor causing deep gouges and scratches. I called Hudson to provide and quote. Although I was told they no longer do small repairs they directed on how to fix them myself, told me what material to use and even sent…

Repair flooring+ Responsiveness+ Professionalism
Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am extremely happy with my beautiful old and new hardwood floors! I hired Joe to refinish my house's original hardwood floors, including repairing an old pet stain, and install new oak flooring to match the original in two rooms where a shortcut floating laminate floor was installed by previous owners. When we…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
steveLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was skeptical the two floors of painted hardwood flooring could be restored in an older home just purchased. Hudson Hardwood did an amazing job of removing all paint and refinishing floors to their original state, in a timely and professional manner. Would highly recommend to anyone needing floor work.

Repair flooring+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe and his crew refinished our 2nd and 3rd floor hardwood floors. It’s an older home and the floors had been painted. After sanding and varnish, the natural beauty of these floors is amazing! Joe’s team showed great care throughout the project and even after, making sure we know how to keep the floors looking beautiful. We could not be more pleased!

Repair flooring+ Responsiveness+ Value
Jed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our 100 year old floors were in bad shape, but Joe was able to make them look amazing! The fact that there were no additional costs yet constant communication was greatly appreciated, as was the care Joe took to make sure the stairs looked as good as the floor despite the multiple layers of paint and stain on them.…

Repair flooring+ Professionalism
AmyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I hired Hudson Hardwood Floors to sand down and refinish the hardwood floors at my house. They look beautiful!! Additionally, Joe was very communicative and the work was completed as scheduled. Would highly recommend!!

Repair flooring+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

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