Experts Reviews · Company report
Hudson Hardwood logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hudson Hardwood

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 191 Google reviews

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudson Hardwood is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudson Hardwood is better than 98% of floor refinishing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hudson Hardwood is better than 99% of floor refinishing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hudson Hardwood is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudson Hardwood is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hudson Hardwood is better than 81% of floor refinishing services.A
81

Reviews for your job

Customers hired Hudson Hardwood for 8 kinds of job.

Hudson Hardwood for wood floor installation

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Wood floor installation”

Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joe did a fantastic job. The floors are incredible and really transformed our home. His team was professional, thorough, and efficient from start to finish. He was prompt in his initial quote, scheduled us on a tight timeline before move-in, and was a great communicator. He knows his stuff -- we trusted his judgment…

Great priceWood floor installationFlooring repair
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We worked with Joe and his team two years ago to refinish our hardwood floors and replace carpet in several rooms with matching hardwood, and the results were outstanding. Everything was done beautifully, and the floors still look fantastic today. Joe was responsive, professional, honest, and made the entire…

Great priceWood floor installationRestorationFlooring repair
Aggie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We are very happy with the work done by Joe and his entire team! They managed to restore our very old floors that needed not only refinishing but many repairs, bringing them back to life with skill and attention to detail. The results exceeded our expectations, and we highly recommend him!

Reasonable priceWood floor installationRestorationFlooring repair
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our goals: We wanted to refinish existing 1950s hardwood (white oak) and also needed a new floor in an addition. We looked for a professional who could do both, to provide harmony between the old and the new. We looked at a lot of online reviews and visited several flooring offices. We also preferred to support a…

Reasonable priceWood floor installationInstallationOak wood
Ozzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had a great time working with Joe and his team to replace the first floor and stair treads with oak wood and level some areas. His team also refinished the second floor bamboo. His team was quick, extremely communicative, and most importantly did a fantastic job. Hope to work with him on the third floor some time!

Reasonable priceWood floor installationFloor refinishingWood floor sanding
JessLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hudson Hardwood exceeded our expectations. Our entire first floor needed renovation and they delivered! The communication was stellar from the very beginning and provided all the essential details so we felt comfortable moving forward. They were upfront about cost and stayed near budget. They were professional and…

Reasonable priceWood floor installation
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

After much research and several inquiries to various installers, Joe was the first to respond, inspired the most confidence and provided the best value quote. His crew was great, prompt, courteous and professional, and finished on schedule. Seamlessly blended the new hardwood with the existing floors that they…

Oak woodRestorationWood floor installation+ Responsiveness+ Punctuality+ Quality
Elliot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with this outfit. They took the time to understand what we were looking for and provided quality installation of new, pre-finished t&g wood flooring. Scheduling and completion were very timely, and the overall craftsmanship /attention to detail was well above average.

Wood floor installation+ Responsiveness+ Punctuality+ Quality
SherryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe was extremely responsive and willing to go the extra mile in order to ensure that we were happy with our floors. He did his absolute best to match floors that had been down for over 20 years, all while we were away on vacation. He sent us videos of every step of the process. His team wrapped light fixtures and…

Wood floor installation+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hudson Hardwood recently installed a new hardwood floor in my South Philly rowhome. From the time I initially contacted them to job completion, Joe answered all of my questions quickly and thoroughly whether it was about product options and colors, installation process, or maintenance. His crew was easy to schedule…

Wood floor installation+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe and his crew are so nice and easy to get a hold of. We had white oak installed in our entire house and it looks fantastic. Joe walked us through the whole process and was honest about the timeline. He even managed to get the wood we ordered in a few week earlier than we were originally quoted. The floors look…

Floor tile installationInstallationOak wood+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed how much Joe cares about the customer experience. From the first time we spoke trying to guide me to the correct solution to make sure we were not overspending. After our floors were done, we had a few questions about the finish in a few areas. Joe called within an hour and re-arranged his…

Wood floor installation+ Responsiveness+ Professionalism
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had Hudson Hardwood sand 100 year old floors, install matching hardwood oak, and install another 1,000 sq ft of brand new hardwood. Joe was responsive, knew exactly the wood and finish we needed to get the look we wanted, and his team was great throughout the entire installation. Definitely one of the best home…

Wood floor installationWood floor sanding+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe and his team at Hudson Hardwood did a fantastic job restoring the hardwood floors and staircase in my home. I recently purchased the house and decided to tear out some old carpet, with the intention of replacing with new carpet. Hiding under the old carpet were the original hardwood floors - heavily damaged…

Floor refinishingFloor repairs & maintenanceFlooring repair+ Responsiveness+ Punctuality+ Quality
HarrisonLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Recently used Hudson Hardwood to install prefinished natural red oak floors in our Philadelphia rowhouse. Joe was very knowledgeable and responsive throughout the process, before/during/after installation. He listened to my goals and offered advice to help us choose the best floors for our needs. He also worked with…

Wood floor installation+ Responsiveness+ Punctuality+ Quality
Elisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We just had our floors done by Joe at Hudson Hardwood. I would highly recommend Hudson Hardwood to anyone looking to have their hardwood floors done! Hudson did our entire house—installed oak flooring in the kitchen, engineered hardwood in 2 rooms, and sanded, refinished, and stained the original hardwood in the…

Engineered woodFloor polishingInstallation+ Responsiveness+ Punctuality+ Quality
Alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a first-time homebuyer. I recently purchased a condo that had beautiful laminate floors in most of the condo, but wall to wall carpet in the bedrooms. My first order of business was to contact flooring contractors to get the carpet removed and have engineered hardwood installed that color-matched the laminate…

Engineered woodInstall flooringInstallation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

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