Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Hudson Hardwood logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hudson Hardwood

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 191 Google reviews

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Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudson Hardwood is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudson Hardwood is better than 98% of floor refinishing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hudson Hardwood is better than 99% of floor refinishing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hudson Hardwood is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudson Hardwood is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hudson Hardwood is better than 81% of floor refinishing services.A
81

Reviews for your job

Customers hired Hudson Hardwood for 8 kinds of job.

Hudson Hardwood for wood floor repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Wood floor repairs”

Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We can't recommend Joe and his team highly enough! Joe communicated with us every step of the way, paid attention to every detail, and went above and beyond to repair our historic floors. He really understood and stayed true to our vision, and his work truly transformed our house. If you're considering Joe for your floors, you won't regret it.

Great priceRestorationWood floor sandingEpoxy floor coating
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our goals: We wanted to refinish existing 1950s hardwood (white oak) and also needed a new floor in an addition. We looked for a professional who could do both, to provide harmony between the old and the new. We looked at a lot of online reviews and visited several flooring offices. We also preferred to support a…

Reasonable priceWood floor installationInstallationOak wood
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fantastic overall experience with Hudson Hardwood. Joe made a site visit and carefully listened and understood we wanted to keep original charm as much as possible. He delivered exactly what we wanted on time and on budget. His communication through the process was timely and helpful. The house was respectfully treated and clean. Thanks!

Floor refinishingWood floor sandingWood floor refinishing
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. Our floors were in bad shape and needed some repairs and refinishing. The Hudson team really worked some magic and the floors came out even better than expected. Very responsive and reasonably priced.

Floor refinishingFlooring repairRepair flooring+ Responsiveness+ Punctuality+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe and his team at Hudson Hardwood did a fantastic job restoring the hardwood floors and staircase in my home. I recently purchased the house and decided to tear out some old carpet, with the intention of replacing with new carpet. Hiding under the old carpet were the original hardwood floors - heavily damaged…

Floor refinishingFloor repairs & maintenanceFlooring repair+ Responsiveness+ Punctuality+ Quality
Elisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We just had our floors done by Joe at Hudson Hardwood. I would highly recommend Hudson Hardwood to anyone looking to have their hardwood floors done! Hudson did our entire house—installed oak flooring in the kitchen, engineered hardwood in 2 rooms, and sanded, refinished, and stained the original hardwood in the…

Engineered woodFloor polishingInstallation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Restoration32—
Repair flooring28—
Wood staining24—
Sanding24—
Wood floor refinishing22—
Wood floor installation17—
Wood floor sanding15—
Installation15—

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