J. EastLocal Guide · 23 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest around. Service is the best. Very knowledgeable and friendly
Hudzinski Upholstery
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%69+43.8Reliability 28%51+14.4Replies to reviews 8%40+3.3Experts Score= 61Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 26 upholstery repair servicesPosition by Experts Score among all companies we track in this category. · better than 8%
4.5 ★★★★★ 22 Google reviews · 2 photos
82%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
Apr 2026latest review
Hudzinski Upholstery at a glance
Customers praise the shop for its quick turnaround, knowledgeable staff, and high-quality workmanship on items like sofas and gym equipment. Recurring themes include friendly communication and a relaxed approach to explaining material choices and project details. However, low-star reviews highlight a pattern of poor communication, specifically citing unreturned emails and significant delays in completing projects or losing work orders.
- Google rating: 4.5 out of 5 from 22 reviews (82% five-star).
- Reviews on this page: 22 Google reviews (13 with written comments, 2 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: April 24, 2026.
- Service: Upholstery Repair serving Scranton, Pennsylvania.
Data from Google, last updated November 2, 2026.
Score profile vs other upholstery repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hudzinski Upholstery: 69/100 on this factor. Category median: 87.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hudzinski Upholstery: 51/100 on this factor. Category median: 82.C
51
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hudzinski Upholstery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hudzinski Upholstery: 40/100 on this factor. Category median: 26.C
40
Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars1882%
- 4 stars29%
- 3 stars00%
- 2 stars00%
- 1 star29%
Praise vs complaints
Phrases our text analysis found in 13 written reviews
- Praise1689%
- Complaints211%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude633%
- Speed & response317%
- Would recommend317%
- Quality & results211%
- Price & value211%
- Communication16%
- Honesty & trust16%
What customers talk about
We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s very knowledgeable and will be honest with you about whether work could be done.”
“Clearly a perfectionist and got our job done by the next day with multiple gym pieces.”
“I highly recommend them.”
“Frank did an amazing job on our stools.”
“I followed the instruction on their website to send a photo with a request for an estimate.”
“Great selection of materials, and a very relaxed approach in explaining in great detail, exactly how the work will be performed, and what to expect fr…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
If I could give him 10 stars I would. Clearly a perfectionist and got our job done by the next day with multiple gym pieces. Pads now look better than they did from the manufacturer 👏
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Frank did an amazing job on our stools. The fabrics he offers are top-notch and the quality of workmanship is second to none. I would 100% have more work done by him.
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Frank is the best!! He went above and beyond to satisfy us. He’s very knowledgeable and will be honest with you about whether work could be done. Great experience!
JohnLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Getting something re-upholstered can be a daunting undertaking. From material choices, padding, style decisions, time frame ]and sizing-up the competence of the uphosterer. Hudzinski Uphostery checks all the boxes! Great selection of materials, and a very relaxed approach in explaining in great detail, exactly how…
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★
Very disappointed. I took my project there in November. He said, l one back in April. He looked at the work and gave a rough estimate. Now in April, he cannot find his copy of the work order. I emailed him my copy, and he said he could not do the work as promised. He proposed a different and unacceptable solution…
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Excellent workmanship, reupholstered sofa, loveseat, and chair in a very short amount of time. Very friendly.
Photos
Customer reviews
4.5 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Ben Esgro3 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf I could give him 10 stars I would. Clearly a perfectionist and got our job done by the next day with multiple gym pieces. Pads now look better than they did from the manufacturer 👏
Joe Walsh7 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank did an amazing job on our stools. The fabrics he offers are top-notch and the quality of workmanship is second to none. I would 100% have more work done by him.
Deborah Preston1 reviewTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank is the best!! He went above and beyond to satisfy us. He’s very knowledgeable and will be honest with you about whether work could be done. Great experience!
Ralph MifkaLocal Guide · 48 reviewsTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe upholstery works if very very good and usually completed fast.
John SedeskiLocal Guide · 42 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGetting something re-upholstered can be a daunting undertaking. From material choices, padding, style decisions, time frame ]and sizing-up the competence of the uphosterer. Hudzinski Uphostery checks all the boxes! Great selection of materials, and a very relaxed approach in explaining in great detail, exactly how the work will be performed, and what to expect from the finished piece. I highly recommend them.
Frank Palm5 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery disappointed. I took my project there in November. He said, l one back in April. He looked at the work and gave a rough estimate. Now in April, he cannot find his copy of the work order. I emailed him my copy, and he said he could not do the work as promised. He proposed a different and unacceptable solution and gave me an end of May date with completion much later. Pick someone else.
Edward Chesek2 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent workmanship, reupholstered sofa, loveseat, and chair in a very short amount of time. Very friendly.
Response from the owner · 5 years ago
Ed Thank you it was a great pleasure doing your furniture.
Timothy WilliamsLocal Guide · 41 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat guy to deal with. Really nice work Would recommend
Joan KleinLocal Guide · 12 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI followed the instruction on their website to send a photo with a request for an estimate.. They never reached out and answered my email request . I resent the request 3Xs. Very disappointed.
Response from the owner · 5 years ago
I apologize,it may be a broken link. We will look into it. We have been receiving and responding to requests
Business details
- Address: 5044 Birney Ave, Moosic, PA 18507
- Phone: (570) 457-0606
- Website: hudzinskiupholstery.com
- Service area: Scranton, PA