Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Hughes Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Hughes Motors Auto Repair

Yonkers, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 68 mobile auto mechanics · 4.9★ from 474 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hughes Motors Auto Repair is better than 91% of mobile auto mechanics.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hughes Motors Auto Repair is better than 87% of mobile auto mechanics.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hughes Motors Auto Repair is better than 95% of mobile auto mechanics.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hughes Motors Auto Repair is better than 100% of mobile auto mechanics.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hughes Motors Auto Repair is better than 100% of mobile auto mechanics.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hughes Motors Auto Repair is better than 65% of mobile auto mechanics.B
65

Reviews for your job

Customers hired Hughes Motors Auto Repair for 8 kinds of job.

Hughes Motors Auto Repair for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 6 Google reviews tagged “Auto engine tuning”

JohnLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you're looking to avoid the sketchy mechanic and get quality work done at the price you'd expect, this is your spot. All of the folks here like Kevin, Eric, and the others made it STRESS FREE. They have my business for the remainder of my time in New York! Would give 10 stars.

Auto engine diagnosticExhaustGeneral repairs & maintenance
Dr.Local Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kristina is absolutely a Gem. She was very informative, beyond professional And courteous. Please use their service if you can afford it. Understanding and negotiable.

General repairs & maintenanceTransmissionAuto engine tuning+ Punctuality+ Quality+ Professionalism
JosephLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. Kevin the owner is honest and always comes through. If you are tired of being f$#$= by other mechanics head over to Hughes because they are legit

A/C installation & repairAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Omar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The Company I Work For Takes All There Vehicles For Work Here And I Take My Car As Well As Friends. Never Had A Problem After Any Of The Work I've Gotten Here. Awsome Prices Awsome People. They Make Sure Your Needs Are Met And Your Car Is Better Then It Came In.I Never Leave Disappointed. It's Like Another Family For Me

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
TansaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have been a customer for over 10 years. I recommend them to my family and friends. Kevin is a great mechanic.

BatteryBody & TrimBrakes+ Value
Liridon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance69—
Oil change55—
Brakes31—
Tires28—
Wheel alignment25—
Steering & suspension repair23—
Auto engine diagnostic21—
Engine repair18—

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