Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Hughes Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Hughes Motors Auto Repair

Yonkers, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 68 mobile auto mechanics · 4.9★ from 474 Google reviews

📞 Call (914) 745-7809Request a call backWebsite ↗

Report card

Percentile vs other mobile auto mechanics (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hughes Motors Auto Repair is better than 91% of mobile auto mechanics.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hughes Motors Auto Repair is better than 87% of mobile auto mechanics.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hughes Motors Auto Repair is better than 95% of mobile auto mechanics.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hughes Motors Auto Repair is better than 100% of mobile auto mechanics.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hughes Motors Auto Repair is better than 100% of mobile auto mechanics.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hughes Motors Auto Repair is better than 65% of mobile auto mechanics.B
65

Reviews for your job

Customers hired Hughes Motors Auto Repair for 8 kinds of job.

Hughes Motors Auto Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19

All 18 Google reviews tagged “Engine repair”

Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It’s a great shop that will not rip you off and you can trust. The people are really nice and helpful.

TiresAuto exhaust system repairGeneral repairs & maintenance
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Not normally one for reviews, but a good, honest mechanic is hard to find, so this one feels worthy. Kevin and his team made sure they thoroughly took the time and care to explain the situation and solutions necessary. When the car was going to take longer than expected, they made sure to keep in constant…

Engine repair
JoseLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am giving this business one star for each service provided. 1. Professionalism: They informed me of everything that might be causing the misfire and they provided me with an estimated time they would figure out the problem. 2. Courtesy: I had left my cellphone at home, and because I got there late (5pm), I thought…

Engine repair+ Punctuality+ Quality+ Professionalism
SlavikLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable staff and fair prices.

Engine repair+ Quality+ Professionalism+ Value
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I’ve been dealing with Hughes motors for years. They do great honest work and keep my old truck running great

Engine repairExhaustGeneral repairs & maintenance
JosephLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is great. Kevin the owner is honest and always comes through. If you are tired of being f$#$= by other mechanics head over to Hughes because they are legit

A/C installation & repairAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

No BS guys these people are great! They know what they’re doing,the prices are great 👍🏼 and most of all they’re honest.

BrakesAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value
StephenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been going to Hughes Motors for years and trust Kevin and his team. The same mechanics and team have been working there for as long as I have been going indicative of a good environment. My car is a Honda 2002 and I want to have it for as long as I can. Kevin understands my intentions and does everything that…

A/C installation & repairBrakesEngine repair+ Punctuality+ Quality+ Professionalism
PaulLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have a 2005 Toyota Camry. I had some issues with my muffler, temperature gauge, suspension and overall performance was lacking. My car has under 100k miles so it is worth fixing in my opinion. I brought my car to Hughes based on the recommendation of my brother. The service was excellent. They went through my…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The highest compliment that I can give this repair shop is that I can always trust these guys to diagnose the problem and tell me truth about exactly what's needed and not try to upsell me on services that I don't actually need. When I do an online search for cost on average for the repair that this shop has…

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
ronado7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Since I moved to Yonkers I have used Hughes Motors as the place for my car repairs. I am very happy with the service provided. Everytime I take the car for a oil change or any other repair I get the car back driving as if it is a new car. I total recommend them for they reliability and trust we build over the years.

Air & cabin filter replacementAuto glass repairAuto engine diagnostic
Josh5 years ago★★★★★

Rating only, no written review.

Auto glass repairAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairTransmission+ Punctuality+ Quality+ Professionalism
Yabdiel5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Engine repair+ Professionalism
Kyle6 years ago★★★★★

Rating only, no written review.

Auto glass repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
jesusEdited 6 years ago★★★★★

Rating only, no written review.

ElectricalElectrical repairEngine repair+ Professionalism+ Value
dameion6 years ago★★★★★

Rating only, no written review.

BrakesElectricalEngine repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 34%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance69—
Oil change55—
Brakes31—
Tires28—
Wheel alignment25—
Steering & suspension repair23—
Auto engine diagnostic21—
Engine repair18—

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