Experts Reviews · Company report
40SCORE

Hugo Plumbing

Houston, TX · Grade C · #60 of 90 plumbers · 4.9★ from 743 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: track record and reliability; weakest: craft & service.

SatisfactionC
47
ReliabilityC
55
Craft & serviceF
13
ValueD
23
MomentumC
45
Track recordB
63
AccountabilityD
39

Reviews for your job

Customers hired Hugo Plumbing for 8 kinds of job.

Hugo Plumbing for water heater installation

Clear ✕
Jobs reviewed29
★ on this job4.86
Usually paid$1,000+
Category typical$1.2k–$2.4k
Rank for this job#60 / 81
Said fair100%
★★★★★ Brandon · a month ago

Had a water heater replacement completed by Ricardo H. and his acquaintance of which I forgot his name (my apologies). The service was on-time, friendly, and reasonably priced (cheaper than the first opinion). Ricardo informed me why the water heater needed replacement and let me know the spot where it was damaged.…

Paid $2,000+Great priceWater heater installation
★★★★★ zadie · a month ago

Super professional, communication was great. Non intimidating as a woman to hire a team like this, great job guys.

Reasonable priceWater heater installation
★★★★★ Kerrin · Edited 2 months ago

Diego was capable and knew exactly what he needed to do. We enjoyed working with him.

Paid $500–600Reasonable priceWater heater installationPlumbing pipe repairService not listed
★★★★★ Tricia · 3 months ago

Francisco and his son replaced our water heater with such efficiency and attention to detail. He offered us a very competitive price for the same work from another plumbing company. Both Francisco and his son were very friendly and respectful.

Paid $2,000+Great priceWater heater installationWater tank installation
★★★★★ Mayra · 4 months ago

Hugo’s plumbing did a superb job taking care of my water heater replacement. They were incredibly professional and thoroughly explained the process. I 100% trust and recommend them and will be using them for all future projects.

Paid $1,000+Reasonable priceWater heater installation
★ Nikki · 5 months ago

The ‘on call’ number Centerpoint has for you when they deem your meter is too old and insist you get a new valve at “Home Depot” or you can call this number who will be there within the hour saying you need a whole new hot water heater before you can even call Centerpoint back…. $4k set up?!?

Paid $1–100Not sureWater heater installation
★★★★★ Matthew · 9 months ago

Francisco and Christian were very fast and thorough! They came out quickly and had our water heater and valves replaced within a few hours. They did a great job explaining everything we needed and what they would be doing to fix our issues. We will definitely use this company again!

Water heater installation
★★★★★ Kirstie · 9 months ago

Hugo Plumbing delivered quality work and excellent customer service. The installation was smooth and professional.

Great priceWater heater installation
★★★★★ Josie · 9 months ago

Fast response, friendly staff, and excellent workmanship. Hugo Plumbing made the entire process super easy!

Great priceWater heater installation

Price

$453-5% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 25%Reasonable 63%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair56$227–$618
Drain cleaning46$176–$580
Plumbing pipe repair40$366–$1.2k
Plumbing leak detection33$124–$656
Plumbing leak repair33$295–$1.1k
Water heater installation29$1.2k–$2.4k
Faucet repair23$208–$611
Garbage disposal installation19$383–$706

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