Experts Reviews · Company report
67SCORE

Hot Water Guys

Houston, TX · Grade B · #19 of 90 plumbers · 4.9★ from 1,501 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: craft & service and accountability; weakest: momentum.

SatisfactionB
63
ReliabilityC
52
Craft & serviceA
95
ValueB
60
MomentumD
33
Track recordB
77
AccountabilityA
84

Reviews for your job

Customers hired Hot Water Guys for 6 kinds of job.

Recent priced reviews

★★★★★ Alisha · a day ago

Mr.Dan, was a very knowledgeable and explain everything that he was doing and the reason why. He Was prepared for whatever that needed to be done. I appreciate his service.

Paid $1–200Reasonable priceService not listed
★ Jimmie · a week ago

Hot water guy came out October 2026 to our 2.5 YR Old Willis Tx home. They Alledgedly Flushed our Tankless water heater. We have NO HOT Water. When called. They wanted to charge more money to come out and fix a problem never resolved by them!! Do NOT Use these People are CROOKS!! RUN!!

Paid $200–400Overpriced
★★★★★ Michael · a week ago

Sam was great - on time and efficient. Was able to identify issue quickly and resolved. Would 100% call again and recommend.

Paid $200–400Great priceWater heater repair
★★★★★ Sherry · 2 weeks ago

Timely arrival. Reviewed what was to be done. Cleaned up. Explained the water tank. Very polite!

Paid $2,000+Reasonable priceWater heater installation
★★★★★ Karen · Edited 2 weeks ago

They did an excellent job replacing my on demand water heater. The installation took less time than expected and the cleanup was exceptional.

Paid $2,000+Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jay · 2 weeks ago

Sam S, addressed an issue I had with the Tankless Heater, delayed hot water to Kitchen. He immediately investigated and concluded there was an error in the under-the-sink pump manifold water hook-ups performed at initial installation. He rerouted the water supply lines as required and immediately solved the problem.…

Paid $1–200Reasonable priceService not listed

Price

$216-55% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 28%Reasonable 66%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Water heater repair589$135–$580
Water heater installation174$1.2k–$2.4k
Water tank repair42—
Plumbing leak detection20$124–$656
Plumbing pipe repair5$366–$1.2k
Drain cleaning2$176–$580

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