Experts Reviews · Company report
Hurlburt Heating & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%51+3.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Hurlburt Heating & Plumbing

River Falls, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 water purification services · 5.0★ from 671 Google reviews

Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hurlburt Heating & Plumbing is better than 98% of water purification services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 97% of water purification services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hurlburt Heating & Plumbing is better than —% of water purification services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 89% of water purification services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hurlburt Heating & Plumbing is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 51% of water purification services.C
51

Reviews for your job

Customers hired Hurlburt Heating & Plumbing for 8 kinds of job.

Hurlburt Heating & Plumbing for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 55 Google reviews tagged “HVAC system repair” · showing 40

Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Trent figured out our heating problem in no time. I was extremely impressed with his knowledge and skills. I'm sure we will call Hurlburt again for any issues that come up. Great company to work with. Very happy with the whole experience!

HVAC system repair
Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jared R from Hurlburt was so knowledgeable and informative about our boiler system. He was conscientious and went above and beyond to complete the job before he left. Highly recommend his services.

Paid $2,000+Not sureHVAC system repairHVAC system maintenance
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Mike is the best. Thorough, thoughtful, articulates the issues well. Heatting, boiler, boilers, geothermal.

HVAC system repairHVAC system maintenanceA/C system maintenance
LJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Technician Beca with Hurlbert repaired a leaking water discharge line in our furnace. She diagnosed the problem immediately and effected a thorough repair. She showed us the problem and provided an excellent, courteous and quick solution! Hats off to this efficient technician! Thank you Hurlbert.

Paid $2,000+Great priceHVAC system repairService not listed
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Ben was a very knowledgeable technician and was able to trouble shoot our AC problem very quickly. He also spent a fair share of his time discussing how important preventive maintenance was especially with our heat pump heating and AC. We purchased the family plan because of his concerns about our home

Paid $1–200Reasonable priceHVAC system repairA/C system maintenance
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ben did a great job troubleshooting and getting our furnace up and running again, fast and price was reasonable.

Paid $200–400Reasonable priceHVAC system repair
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ben from Hurlburt was great, knowledgeable and understanding. Even checked on more problem areas during the diagnostic that I wasn't currently having problems with but could cause a problem in the future.

Paid $600–800Reasonable priceHVAC system repairHeating system repair
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My technician, Beca, was very professional, courteous, communicated well and did not leave a mess. My only complaint Is that the service call, which lasted less than an hour and included a condenser replacement, cost me over $500.

Paid $400–600OverpricedHVAC system repair
CoryLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Second time I have called out Hurlburt, another great round. Did everything within the scope of work plus took time to make sure other fittings were good to go on natural gas. The peace of mind alone, much worth it. New home to me, and they located numerous loose fittings to address. This wasn't an upsell…

HVAC system repair
T12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ben did a great job describing the furnace issues, including pictures. Options were provided pressure free and all my questions were answered in a very professional manner.

HVAC system repairHVAC system maintenance
Yvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good overall performance

Reasonable priceHVAC system repair
StefanieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called Hurlburt heating after not being 100% happy with another company. Trent came out and listened to my concerns,did great at troubleshooting, and performed great service. Trent represented Hurlburt heating with great professionalism. I was satisfied with the completed job Trent did. Thank you

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
patrickLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Becca did an awesome job, up front from beginning to end about what is wrong with system, koodles to her

Paid $1–200Great priceHVAC system repair
Ailinn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ben was fast, friendly, and knowledgable.

Paid $1–200Reasonable priceHVAC system repair
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mike is always excellent—very knowledgeable and friendly.

Paid $200–300Reasonable priceHVAC system repair
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jared came out over the Holiday weekend. Diagnosed the problem quickly and got to work on the problem. Another company was out to look at it earlier but didn’t have the parts to fix the problem. Because it was The day before a holiday, they said it wouldn’t be until Monday before they were even ready to order the…

Paid $1–200Reasonable priceHVAC system repair
matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gary was great. Fixed my AC quickly and gave me some very helpful info.

Paid $400–600Reasonable priceHVAC system repair
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and knew the issue right away!!

Paid $400–600Reasonable priceHVAC system repair
Athanasios2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Helpful and courteous. Awesome!

Paid $1–200Great priceHVAC system repair
MBIKERAYLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gary has come to our home twice, both times he's been professional and extremely helpful and honest with our issues. Always a pleasure with you Gary. Thank you for your service..always. Ray Babjak

Paid $1,000+Reasonable priceHVAC system repair
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gary was great! He was friendly and knowledgeable in the product.

Paid $300–400Reasonable priceHVAC system repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had them put new system in in 2024, ac lost refrigerant, they came right out to fill and put leak dye fluid in to find leak. Great people, great team. Highly recommend.

Paid $1–200Great priceHVAC system repair
RobertLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Xavier was a professional at every level and was quick to diagnose the problem.

Paid $1–200Great priceHVAC system repair
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome experience!! Kegan M. Thank you for the great work and your kindness 😊

Paid $200–400Great priceHVAC system repair
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly, on time and very knowledgeable! Would recommend and schedule again!

Paid $1–100Great priceHVAC system repair
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cody was very efficient and knowledgeable. He also was very respectful and sociable. Strongly recommend. His services.

Reasonable priceHVAC system repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trent was awesome Thank you

Paid $400–500Not sureHVAC system repair
Jimmy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Trent was very personable and explained repairs needed, prices and programs. He was able to complete the job in a timely manner.

Paid $900–1,000Great priceHVAC system repair
Dianne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Trent L provided great service. He was on time and answered my questions and explained everything clearly.

Reasonable priceHVAC system repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike B is an excellent technician and completed the repair work in short order.

Paid $300–400Reasonable priceHVAC system repair
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Trent looked at my humidifier and found/fixed the issue i was having with it. I felt he was very knowledgeable and quick. He was very friendly and kind and explained everything and answered all my questions. I am very pleased that I called Hurlburt for service.

Paid $1–100Great priceHVAC system repairHVAC duct & vent cleaning
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great communication and spot on with timing.

HVAC system repair
FrancisLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike came out within 1 hour of being called on a Saturday night for our Furnace Problem. Fixed. Super nice and professional.

Great priceHVAC system repairHVAC system maintenance
Pete10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Trent did a great job and was very thorough. He took pictures of his findings that aided in our decision to replace our aging furnace. Since Hurlburt did such a great job on our water heater, we will be utilizing them for our furnace replacement as well. Thanks Trent and team!

Paid $1–100Great priceHVAC system repairHeating system installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I'm very happy with the service and the results. Would happily use them again. However, more transparency in future cost estimates would be helpful and appreciated.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ben did a really great job. Answered all of my questions. Checked everything over. And made sure everything was working as needed. I i now have heat. It's wonderful.

Paid $200–300Reasonable priceHVAC system repair
MichaelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Evan with Hurlburt did a great job.

Paid $1,000+Not sureHVAC system repairHVAC system maintenance
Tray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ben was awesome, explained things and found a dangerous leak from my water heater. Most importantly, we have heat! Totally recommend!!!

Paid $100–200Great priceHVAC system repair
Catherine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you Jared for climbing up on my roof today to melt the ice on my furnace chimney! I now have heat, again! You are truly a Rock Star!

Paid $100–200Reasonable priceHVAC system repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hurlburt's provides A-1 service. Thanks Jordon Dan and Cody!

Paid $300–400Great priceHVAC system repair

Show more HVAC system repair reviews (15 more) →

Price

$410-14% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 2%Not sure 9%

Jobs customers hired them for

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