Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Hurlburt Heating & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%51+3.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Hurlburt Heating & Plumbing

River Falls, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 water purification services · 5.0★ from 671 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hurlburt Heating & Plumbing is better than 98% of water purification services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 97% of water purification services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hurlburt Heating & Plumbing is better than —% of water purification services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 89% of water purification services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hurlburt Heating & Plumbing is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hurlburt Heating & Plumbing is better than 51% of water purification services.C
51

Reviews for your job

Customers hired Hurlburt Heating & Plumbing for 8 kinds of job.

Hurlburt Heating & Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$202–$638

All 1 Google reviews tagged “Plumbing pipe repair”

Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Highly recommend Hurlburt! Preston came out to fix an active leak at our main water shutoff/entry point into the basement. He diagnosed the issue immediately, explained the fix clearly, and got everything resolved with zero hassle. Outstanding service, professional attitude, and top-notch work. Thanks, Preston!

Paid $200–400Reasonable pricePlumbing pipe repair

Price

$410-14% vs typical water purification services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair55$114–$585
HVAC system maintenance49$26–$242
Heating system installation19—
Heating system repair16$158–$821
A/C system maintenance14—
Install AC12—
Heating system maintenance9—
Water heater installation7$1.2k–$3.2k

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Steiner Plumbing & Electric logoSteiner Plumbing & ElectricExperts Score 70River Falls · 4.83★Croix Crystal Water Treatment logoCroix Crystal Water TreatmentExperts Score 52River Falls · 4.69★