Plumbers · Chicopee, MA

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical any good?

Our verdict: mixed — #85 of 90 plumbers, better than 6%. Customers single out its track record and accountability; satisfaction is where it trails.

👍 Strengths

Track record — better than 96% of peers

👎 Watch-outs

Value — 12th percentile

Reliability — 3th percentile

Satisfaction — 1th percentile

Recent priced reviews

★★★★★ Tom · 23 hours ago

My furnace stopped working on a Sunday morning and the temperature was around freezing. I noticed that the pilot light wasn't lit and I thought that was the problem. Well it was a little bit more than that. While looking for a HVAC company, I found that Hurley and David was available so I called and made an…

Paid $400–600Reasonable priceHeating system repairCleaning
★★★★★ Christopher · 2 days ago

Our tech was amazing. He took the time to review what he was doing and tell us all our options.

Paid $1–200Great priceHeating system repair
★★ Rick · 2 days ago

I was very disappointed with the work completed replacing the pressure regulator on my incoming water line. The plumber did replace the affected part and all is good now. But I was not happy that they left with water on the floor and a peice of sand paper on the cover of the incoming water line. When we pay the…

Paid $800–1,000Overpriced
★★★★★ Anthony · 3 days ago

Tech. Was a little later then apt. time but called to say he would be and was on his way. He was very neat and polite, knew what he was doing and explained while trouble shooting the unit. Took precautions to items around area not wanting to bump or get anything dirty.

Paid $1–200Reasonable priceHVAC system repair
★★★★★ CAROL · Edited 3 days ago

Larry was professional, courteous and efficient. He answered all my questions. Excellent experience as always with HDAIR.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Alison · 3 days ago

All the technicians were prompt, professional and courteous. They explained everything to me and cleaned everything up when they were finished.

Paid $2,000+Reasonable priceHeating system installationDuctless heating & A/C servicesThermostat installation

Price

$$$$
$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical good?

Yes by most measures: 4.7★ from 3,824 Google reviews and an Experts Score of 22/100 (grade D), #85 of 90 plumbers we track. 5.3% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical charge?

Customers reported a typical bill of $227 (middle half $57–$630), 53% below the plumbers median of $480.

What do customers hire Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for?

Mostly hvac system maintenance (376), heating system maintenance (310), heating system repair (232), heating system installation (144).

Does the owner respond to complaints?

The owner replied to 84% of 1–3★ reviews (category: 82%).

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