Plumbers · Chicopee, MA

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical any good?

Our verdict: mixed — #85 of 90 plumbers, better than 6%. Customers single out its track record and accountability; satisfaction is where it trails.

👍 Strengths

Track record — better than 96% of peers

👎 Watch-outs

Value — 12th percentile

Reliability — 3th percentile

Satisfaction — 1th percentile

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for a/c system maintenance

Clear ✕

143 customers reviewed a a/c system maintenance job here and rated it 4.87★. Most paid $1–100 (category typical: $27–$454). For this job it ranks #10 of 14 plumbers we track.

★★★★★ paul · Edited a week ago

Gabe was professional, knowledgeable and courteous. Job was done in a timely manner. Respectful of our interior. Great results.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ Thane · Edited a month ago

H&D supported the warranty on our minisplit as promised. The system is now running perfectly and the service techs were great to work with.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Caitlin · Edited 3 months ago

Beyond impressed by the quality work provided by my technician during my service appointment. Gabriel Lopez took the time to explain everything and answer any questions I had in detail. Very knowledgeable when it comes to his work!

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism
★★★★★ Patricia · Edited 4 months ago

Very pleased with Hunter Cain. He is very thorough and has attention to detail. He serviced my air conditioner Will definitely request him next year.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Wayne · Edited 5 months ago

Gabriel was terrific. He explained what was needed and completed the repairs. Highly recommend him.

Paid $400–500Reasonable priceA/C system maintenance+ Professionalism
★★★★★ Maureen · Edited a year ago

Great service. Prompt and professional. Strong customer service orientation. David was a great technician.

InstallationA/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Veronica · Edited a year ago

Very good service and yes he did exceed my expectations and beyond and make sure I’d understood all he was doing along the way. HD always provided a great service

Reasonable priceA/C system maintenanceService not listed
★★★★★ Jim · Edited a year ago

Fantastic service. Showed up on time. Personable and completed annual service thoroughly and quickly

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Glenn · Edited a year ago

Ramone Williams did an excellent service to prepare our furnace for the coming winter. He was thorough, professional and polite.

HVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical good?

Yes by most measures: 4.7★ from 3,824 Google reviews and an Experts Score of 22/100 (grade D), #85 of 90 plumbers we track. 5.3% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical charge?

Customers reported a typical bill of $227 (middle half $57–$630), 53% below the plumbers median of $480.

What do customers hire Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for?

Mostly hvac system maintenance (376), heating system maintenance (310), heating system repair (232), heating system installation (144).

Does the owner respond to complaints?

The owner replied to 84% of 1–3★ reviews (category: 82%).

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