Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical any good?
Our verdict: mixed — #85 of 90 plumbers, better than 6%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 96% of peers
Value — 12th percentile
Reliability — 3th percentile
Satisfaction — 1th percentile
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for HVAC system maintenance
Clear ✕382 customers reviewed a HVAC system maintenance job here and rated it 4.86★. Most paid $1–100 (category typical: $26–$248). For this job it ranks #9 of 12 plumbers we track.
All 382 Google reviews tagged “HVAC system maintenance” · showing 40
Lawrence was fantastic. Very knowledgeable and professional.
Larry was professional, courteous and efficient. He answered all my questions. Excellent experience as always with HDAIR.
Service Tech Michael was punctual, courtesy, knowledgeable, and answered all questions I asked about my service experience.
Excellent service by Antonio, my HVAC technician.
Attention to detail! Amazing customer service and everything was explained to me in detail. Would 100% recommend Hurley & David to anyone looking for HVAC services
Larry Vargas was very friendly and respectful. As all of the technicians from H&D who have serviced my systems, Larry did a through, clean and efficient job.
Tech was thorough and very courteous
Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical Are Extremely professional and trustworthy. I am so pleased with Nathan's explaining problems so that I would understand, I also thought I needed a new boiler but with the right parts and serviceman it works better than ever!
Alex, Austin, and Moe of Hurley and David Air were outstanding. They were knowledgeable and very professional. They noticed that the original job spec would be awkward and I probably wouldn’t like the look of the final layout. Their honesty saved me a ton of money and heartache. They came back to complete the…
I’m quite pleased with the service that the HD technician performed on our H Vac system. I was mostly impressed by his ability to communicate to me concerns regarding the negative impact, that a buildup of dust ,pollen , and debris could have on the function and life of our system.
Very professional and dependable.
Juan recognized major problems with my furnace, that was leaking carbon monoxide. Salesmen came the same day to discuss a new Lennox furnace, and it was installed 4 days later. Stephen and Christian were great installers--on time, extremely professional, answered all my questions, and did a superb job! I couldn't be more pleased.
Fast, friendly, thorough and explained everything
We had HD Air here today for some maintenance on our mini split. The technician was very professional, polite, punctual, friendly, and extremely knowledgeable. We were notified ahead of time that he was on his way. He checked out the problem and informed us of the problem. He explained the solution and performed the…
Beyond impressed by the quality work provided by my technician during my service appointment. Gabriel Lopez took the time to explain everything and answer any questions I had in detail. Very knowledgeable when it comes to his work!
They came and cleaned one of my splits. I have always found the H & D to have great service and professional/courteous technicians. Hunter was the tech today and he was very professional and did a great job. He was also friendly and kept me aware of everything he was doing. Thank you
We have been Silver Service customers of HDAir for >15yrs & have been very satisfied. We elected recently [Sept2023] to replace our entire 23yo HVAC system with a new, blended, heat-pump + high efficiency gas furnace HVAC system. Aided by a MASS SAVE Heat Loan, HDAir's crew of 6 technicians & helpers took out our…
Excellent job. The technician was knowledgeable and informative
Antonio was extremely professional and knowledgable. He was detailed in his work and explanations. I appreciated his manner of professionalism.
Highly recommend H&D. They are professional, polite and trustworthy to do the work required. Aaron, the tech today was great. He replaced some old pipe insulation. I was very pleased with the work done.
McCauley and his partner were professional courteous. They were clear when describing recommendations and pricing. The service call was excellent. Would highly recommend Hurley and David service.
Technician was very good and knowledgeable. Exceeded expectations.
Very professional, detailed and helpful. Fully explained everything. Great work
Victor was on time and attentive! He did a great job! I would definitely recommend him!
This is the second furnace I've had installed by this company (one in May for my first floor - second today for my 2nd floor). Again, my technician, Ed, went over and above to make sure everything was done right and I was completely satisfied. I would highly recommend Hurley and David. 4/25/24.....My third…
Adam was a pleasure to do business with and troubleshot the heating system Hopefully it will prevent any problems that I may have with the system.
Ramones came to do winter checkup for the furnace. He did a great job. Very friendly and efficient.
Once again excellent response time anecdotes excellent service and tech!!
My tech was helpful...honest... and explained my system ...and explained services you have to offer
Dave was prompt, thorough, and professional!
Hurley & David were amaxing! They were so responsive and very reasonable. They commumicated constantly throughout the whole process and helped me understand what i needed. They went above and beyond! Highly recommend!
Justin was AWESOME!!
Hunter was the technician assigned to my annual heating system tune up (included in the subscription service). He was professional, knowledgeable, and transparent in work. He was at my house a year ago in training when the heating system was being installed. I am happy to see he is now fully trained and independent.
Did excellent job. I would recommend them to everyone.
Mark came and diagnosed the problem right away, got us a quote and got to work right away. Fast and efficient!
Easthampton, MA great job to the team at HD Air working weekends to meet my needs hastle free. They kept in constant touch through the whole process of diagnosis of my furnace to the final installment of the furnace. Thanks to Mark, Jay, Andrew, Joe and Henry. Great job well done. I would recommend them.
Hunter was very nice and polite, informed me of the process and was very detailed. Would absolutely recommend.
Service guy was polite and friendly. Everything was explained and very helpful with some options to look into.
The only thing that exceeded my expectations was the price of the repair.
Technician very personable. Explained everything he did and answered our questions.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical
Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical good?
Yes by most measures: 4.7★ from 3,824 Google reviews and an Experts Score of 22/100 (grade D), #85 of 90 plumbers we track. 5.3% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical charge?
Customers reported a typical bill of $227 (middle half $57–$630), 53% below the plumbers median of $480.
What do customers hire Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for?
Mostly HVAC system maintenance (376), heating system maintenance (310), heating system repair (232), heating system installation (144).
Does the owner respond to complaints?
The owner replied to 84% of 1–3★ reviews (category: 82%).
