Plumbers · Chicopee, MA

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical any good?

Our verdict: mixed — #85 of 90 plumbers, better than 6%. Customers single out its track record and accountability; satisfaction is where it trails.

👍 Strengths

Track record — better than 96% of peers

👎 Watch-outs

Value — 12th percentile

Reliability — 3th percentile

Satisfaction — 1th percentile

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for install ac

Clear ✕

82 customers reviewed a install ac job here and rated it 4.72★. Most paid $1,000+. For this job it ranks #7 of 8 plumbers we track.

★★★★★ Maria · Edited 5 months ago

First experience with Hurley & David I highly recommend their company. Thank you Luis, Richard and especially Matt for your honesty and professional service regarding concerns with my A/C and Heating equipment. Will be in contact soon! Maria

Not sureHeating system installationInstall AC
★★★★★ Diane · Edited 6 months ago

Ramon was great. Very thorough inspecting our air conditioner unit. He was polite, respectful and knowledgeable. We had him last year, so it was nice to see a familiar face.

A/C system dismantlementInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Steven · Edited 11 months ago

Installers were thorough and efficient . They were courteous and answered my questions. They had up and running a day after I met with salesman. I would highly recommend

Reasonable priceHeating system installationInstall AC
★★★★★ Doug · a year ago

Well... I am the 3,311 satisfied customer. We had no heat and the AC died in the summer. I called and within 24 hours I had a brand new system. They also gave me a veteran discount and a bundle discount. This is a company that I will only deal with for any future business.

Paid $1,000+Great priceHeating system installationInstall AC
★★★★★ Jim · Edited a year ago

Fantastic service. Showed up on time. Personable and completed annual service thoroughly and quickly

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Glenn · Edited a year ago

Ramone Williams did an excellent service to prepare our furnace for the coming winter. He was thorough, professional and polite.

HVAC system maintenanceA/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · Edited a year ago

Your technician's were great. Very courteous and pleasant. I would recommend this business to anyone who needs a furnace or central air conditioner .

Install ACService not listed
★★★★★ Janice · Edited 2 years ago

Gabriel Lopez, served my heating system today. He was very knowledgeable in his work and very respectful, also asked questions if I had any concerns that he could address. His concern about me as a customer and making me feel like I was his top priority has made me want to request him for future serving of all my…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Lori · Edited 2 years ago

Ramone was very personable and professional. Hurley and David is the place to go for your service!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$227-53% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical

Is Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical good?

Yes by most measures: 4.7★ from 3,824 Google reviews and an Experts Score of 22/100 (grade D), #85 of 90 plumbers we track. 5.3% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical charge?

Customers reported a typical bill of $227 (middle half $57–$630), 53% below the plumbers median of $480.

What do customers hire Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical for?

Mostly hvac system maintenance (376), heating system maintenance (310), heating system repair (232), heating system installation (144).

Does the owner respond to complaints?

The owner replied to 84% of 1–3★ reviews (category: 82%).

Compare with