Experts Reviews · Company report
Hydro Rooter & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hydro Rooter & Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 222 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hydro Rooter & Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hydro Rooter & Plumbing is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 90% of leak detection services.A
90

Reviews for your job

Customers hired Hydro Rooter & Plumbing for 8 kinds of job.

Hydro Rooter & Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Drain cleaning”

Rosalinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Martin Comaduran Did an excellent assessment of problem and got to work on it Right Away.Gave us the Estimate before any work was Done which I Appreciated .Was Able to Help clear My Kitchen Sink for A Reasonable Price after 2 other companies Gave Me Super High Prices and 1 Still charged me but did not resolve the…

Paid $200–400Reasonable priceDrain cleaning
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We called Jake the owner and set up an appointment. Plumbing went bad fast and he came 2 days sooner. Found the problem and had the drain clear of palm roots, clean out created in front yard and completed the job in 2 days. Jake, Chris and Billy were straightforward, hard working . Worked with us on very competitive…

Paid $2,000+Great priceDrain cleaningSewer repair
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company to utilize for property management as they are prompt, thorough and well priced!

Great priceDrain cleaningPlumbing pipe repairSewer repair
CathyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HRP did a super job of replacing the sewer line, lining in other places and obtaining all permits required. The crew are friendly and everyone kept me in the loop on all developments. It was a big job and I’m glad I used HRP for this. Jake helped to keep costs in check when he could. Yvette in the office was super…

Customer photo from Cathy's review
Drain cleaningPlumbing pipe repairSewer repair
IngeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot say enough positive things about this business. They went above and beyond to work with me, highly professional and efficient. They also did a beautiful job with cleanup after the job was done. I was blown away. They kept me apprised at every turn- videos, explanations, answered all of my questions. At no…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repair
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Owner Jake O’Hara and his tech Chris arrived on time and analyzed our issue quickly. It was determined that we had a root incursion in a patio drain line. Jake and his team cleared the line and created an interior pvc patch. Problem solved! HRP’s pricing was fair and the work site was clean when the work was…

Drain cleaningPlumbing pipe repair
Vamsi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I would recommend hydro rooter and plumbing services, very professional, very reasonable price and good work service. They are very great with the response and addresses the issues really well

Paid $800–900Great priceDrain cleaning
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Martin was awesome! Saved the day! Explained everything that was happening and showed me photos...couldn't have asked for better service!!

Great priceDrain cleaning
RickyLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hydro Rooter did an awesome job! Jake couldn’t have sent a better team to address my sewer issues. He provided me with expert advice on how to approach my plugged drain issues. After all utilities were located his team; Chris, Billy and Martin executed a well thought out plan. Because my aged plumbing system had no…

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Rosemary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was a tough job, but the team worked steadily and got it all done and nicely cleaned up in a timely manner.

Drain cleaningPlumbing pipe repairSewer repair
ReginaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent follow up and communication. Great Job!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
CelineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and professional service. Jake and Erik provided an ETA and where on time and ready to help. Great job in assessing my clogged sink and reviewed their work with me after to verify the snake did its job and cleared it out.

Paid $200–300Reasonable priceDrain cleaning
letdoit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good work excellent service Eric and Jake very good men did the work very fast and very good prices

Great priceToilet repairDrain cleaning
KaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I was calling around getting quotes due to needing a new sewer line. Other companies wanted to place a new line and unfortunately would tear up the house and foundation. I called Jake and he came out to the house within one hour. Explained the entire process for doing a permaliner. His entire team was on time every…

Plumbing leak repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Soccer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted hydro rooter and plumbing on a Sunday. Our Air bnb tenants had a shower stoppage. Jake was very responsive. Got to the home quick. They were not able to clear the line sunday with their snake. Turns out we needed the line hydro jetted. They returned Monday morning and got the drain up and going!…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and his team at Hydro Rooter Plumbing have serviced both my personal residence and business. Always very professional, prompt, and reliable as well as affordable. Highly recommend giving them a call for your plumbing issues. Keep up the good work guys!!

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Alltech3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceDrain cleaning
Dung11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Drain cleaning
TERESA11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceGarbage disposal installationShower installationDrain cleaning
gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+238% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$322–$1.1k
Drain cleaning20$161–$493
Sewer repair9$375–$2.5k
Plumbing leak detection9$78–$630
Water heater installation7$1.2k–$2.5k
Faucet repair6$166–$529
Plumbing leak repair6$227–$807
Outdoor plumbing system repair5$441–$1.5k

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