Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Hydro Rooter & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hydro Rooter & Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 222 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hydro Rooter & Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hydro Rooter & Plumbing is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 90% of leak detection services.A
90

Reviews for your job

Customers hired Hydro Rooter & Plumbing for 8 kinds of job.

Hydro Rooter & Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$441–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Outdoor plumbing system repair”

Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jake and Chris were very knowledgeable and got the job done! They were friendly, helpful, thorough, and answered all my questions. Awesome customer service too! Many Thanks 😃

Paid $1,000+Great priceWater heater installationGarbage disposal installationShower installation
Brandt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both Jake and Martin were very professional and did a nice and clean job!

Reasonable priceOutdoor plumbing system repair
Octavio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake was very profesional, prompt, and.did a great job! I would recommend him for future work needed.

Pool plumbing repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Rusty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HRP Plumbing was amazing. Their representative Jake O’Hara was professional, explained my options and cared about my situation. I had a main waterline leak on a Saturday, in which they came over immediately. They were on time and we worked out a solution that will set my house up for the future. In reviewing my…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
TERESA11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceGarbage disposal installationShower installationDrain cleaning

Price

$1.4k+238% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$322–$1.1k
Drain cleaning20$161–$493
Sewer repair9$375–$2.5k
Plumbing leak detection9$78–$630
Water heater installation7$1.2k–$2.5k
Faucet repair6$166–$529
Plumbing leak repair6$227–$807
Outdoor plumbing system repair5$441–$1.5k

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