Experts Reviews · Company report
Hydro Rooter & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hydro Rooter & Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 222 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hydro Rooter & Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hydro Rooter & Plumbing is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 90% of leak detection services.A
90

Reviews for your job

Customers hired Hydro Rooter & Plumbing for 8 kinds of job.

Hydro Rooter & Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Plumbing pipe repair”

Al9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jake and his crew did a fabulous job with our major plumbing repairs. Their expertise is impressive, and they worked efficiently and professionally to complete all our repairs. In addition, all their personnel were very polite and personable to work with. And I can’t say enough about how exceptional Jake’s…

Paid $2,000+Reasonable pricePlumbing pipe repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent work done. Very good am really pleased.

Paid $2,000+Reasonable pricePlumbing pipe repair
KeithLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What a great group of guys (Jake the owner, Billy, and Chris) we had from Hydro Rooters & Plumbing. We were in need of having our home repiped with PEX after discovering a leak in the hot water line under the tiled concrete slab. There was absolutely no option to dig up the floor because we didn't have any tile to…

Paid $2,000+Reasonable pricePlumbing pipe repair
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company to utilize for property management as they are prompt, thorough and well priced!

Great priceDrain cleaningPlumbing pipe repairSewer repair
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jake and the boys came out the same day and diagnosed the issue quickly! We came up with an AFFORDABLE plan to get the job done! We are back and better than normal! (The plumbing, not my bowels)

Paid $2,000+Great pricePlumbing pipe repair
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jake, Billy and Martin did an amazing job! I called them about a leak and they promptly came out to give me an estimate. They completed the replacement of my main line to the house in less than two days! If you’re looking for a professional, honest and efficient company then these guys are the best hands down. I…

Great pricePlumbing pipe repair
CindyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fast, professional, on time, great communication!

Paid $1–200Great pricePlumbing pipe repair
CathyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HRP did a super job of replacing the sewer line, lining in other places and obtaining all permits required. The crew are friendly and everyone kept me in the loop on all developments. It was a big job and I’m glad I used HRP for this. Jake helped to keep costs in check when he could. Yvette in the office was super…

Customer photo from Cathy's review
Drain cleaningPlumbing pipe repairSewer repair
Danyell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very reliable, honest, and hard working men! I appreciate everything they did to fix my pipes!!!

Paid $1,000+Reasonable pricePlumbing pipe repair
IngeLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot say enough positive things about this business. They went above and beyond to work with me, highly professional and efficient. They also did a beautiful job with cleanup after the job was done. I was blown away. They kept me apprised at every turn- videos, explanations, answered all of my questions. At no…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repair
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Owner Jake O’Hara and his tech Chris arrived on time and analyzed our issue quickly. It was determined that we had a root incursion in a patio drain line. Jake and his team cleared the line and created an interior pvc patch. Problem solved! HRP’s pricing was fair and the work site was clean when the work was…

Drain cleaningPlumbing pipe repair
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Martin was super fast to get here and super professional. Helped me out of a HUGE squeeze and got our leak fixed quickly. Would recommend to anyone needing plumbing work

Paid $100–200Great pricePlumbing pipe repair
LuAnnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jake and Martin (and really the entire team) were thorough, responsive and punctual. They showed me videos and helped me understand the problems and my options to repair it. I recommend HRP!

Reasonable pricePlumbing pipe repair
mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Martin was very professional and knew how to fix my problems.

Plumbing pipe repair
RickyLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hydro Rooter did an awesome job! Jake couldn’t have sent a better team to address my sewer issues. He provided me with expert advice on how to approach my plugged drain issues. After all utilities were located his team; Chris, Billy and Martin executed a well thought out plan. Because my aged plumbing system had no…

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
EmmaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Exceptional service and professionalism with a smile! This team responds to your call immediately and gets you scheduled ASAP, I mean next day at the latest. Owner Jake answers the phone 24/7 and will provide you with a date and plan of action on the spot, very easy to work and communicate with. His team gets to…

Customer photo from Emma's review
Paid $700–800Reasonable pricePlumbing pipe repairService not listed
Rosemary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was a tough job, but the team worked steadily and got it all done and nicely cleaned up in a timely manner.

Drain cleaningPlumbing pipe repairSewer repair
ReginaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent follow up and communication. Great Job!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They’ve been here three times and every time very professional, very courteous, on time and quick. Martin and Chris were here today and they followed suit with their friendliness and professionalism. I would definitely recommend them to anyone looking for exceptional, knowledgeable, and friendly service.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jake and Chris were very knowledgeable and got the job done! They were friendly, helpful, thorough, and answered all my questions. Awesome customer service too! Many Thanks 😃

Paid $1,000+Great priceWater heater installationGarbage disposal installationShower installation
Telisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were VERY Professional, VERY knowledgeable, VERY Thorough and VERY Clean. By far beat the nearest competitor’s price. Will definitely be using them for all my future plumbing needs. I have already recommended them to two other neighbors as the majority of the homes in my neighborhood have older clay or cast iron pipes.

Great pricePlumbing pipe repair
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Martin and Junior came out and replaced a section of piping in the middle of our kitchen, where roots had grown into, they jetted out the plumbing system, and they did a fantastic job. They were thorough, clean, professional, and friendly and kind!

Paid $1,000+Reasonable pricePlumbing pipe repair
Brennan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They completed an epoxy coating job. They were reasonable on the price and quick to do the work. They are a local company so you know who you are dealing with rather than a large company sending contractors.

Paid $1,000+Reasonable pricePlumbing pipe repair
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Woke up this morning to a leak from my filtering system system, which is INDISE my house! I quckly shut off the water and called Jake at Hydro Rooter. He quickly re-arranged his schedule and was at my house within the hour. He quickly assessed the problem and designed a fix. After gathering some materials he…

Reasonable pricePlumbing pipe repairPlumbing leak repair
KaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I was calling around getting quotes due to needing a new sewer line. Other companies wanted to place a new line and unfortunately would tear up the house and foundation. I called Jake and he came out to the house within one hour. Explained the entire process for doing a permaliner. His entire team was on time every…

Plumbing leak repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Octavio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake was very profesional, prompt, and.did a great job! I would recommend him for future work needed.

Pool plumbing repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the pleasure of working with Jake (and Martin & Miguel) from Hydro Rooter & Plumbing during a recent 'leak induced' double bathroom renovation. My house dates back to the 50s, and during the demo process, my bathroom contractor recommended pulling the tub to check & probably replace the trap as long as we were…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Soccer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted hydro rooter and plumbing on a Sunday. Our Air bnb tenants had a shower stoppage. Jake was very responsive. Got to the home quick. They were not able to clear the line sunday with their snake. Turns out we needed the line hydro jetted. They returned Monday morning and got the drain up and going!…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was attempting to put in a new faucet in my bathroom and ran into some larger issues. Jake was able to come over immediately and fix the initial issue, and then recommend options for fixing some larger issues. Really appreciated his straightforward answers and willingness to find solutions.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and his team at Hydro Rooter Plumbing have serviced both my personal residence and business. Always very professional, prompt, and reliable as well as affordable. Highly recommend giving them a call for your plumbing issues. Keep up the good work guys!!

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Shana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and Chris were prompt, on time and very transparent with what needed to be done. Excellent workmanship! I would definitely use them again.

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jose, Jake and Chris Fixed an unexpected major plumbing problem in the kitchen and did it quickly and thoroughly. Going out of their way to get it done before family came to town.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Rusty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HRP Plumbing was amazing. Their representative Jake O’Hara was professional, explained my options and cared about my situation. I had a main waterline leak on a Saturday, in which they came over immediately. They were on time and we worked out a solution that will set my house up for the future. In reviewing my…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Jelany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Hydro Rooter and Plumbing replace our old outdated kitchen sink, faucet, and garbage disposal. They were very professional, very knowledgeable, and on time. Will absolutely use these guys again!

Customer photo from Jelany's review
Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
MannyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The owner Jake came out to my residence & fixed a couple of faucets around the house & fixed a pipe that was leaking in the yard. I was amazed on the work he did.. left the area cleaner then what it was, and did it all in a timely manner! Definitely would recommend this company to anyone in the Tucson area. 5 out of…

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable pricePlumbing pipe repair
Gary7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable pricePlumbing pipe repair
TERESA11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceGarbage disposal installationShower installationDrain cleaning

Price

$1.4k+238% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$322–$1.1k
Drain cleaning20$161–$493
Sewer repair9$375–$2.5k
Plumbing leak detection9$78–$630
Water heater installation7$1.2k–$2.5k
Faucet repair6$166–$529
Plumbing leak repair6$227–$807
Outdoor plumbing system repair5$441–$1.5k

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