Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Hydro Rooter & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hydro Rooter & Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 222 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hydro Rooter & Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hydro Rooter & Plumbing is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 90% of leak detection services.A
90

Reviews for your job

Customers hired Hydro Rooter & Plumbing for 8 kinds of job.

Hydro Rooter & Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$375–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Sewer repair”

Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jake and his crew were very professional and made every effort to get our sewer pipe dug up and replaced in a very short timeframe. They worked efficiently, communicated well, and did a great job getting the issue resolved quickly. We really appreciate their hard work and dedication.

Customer photo from Sean's review
Paid $2,000+Reasonable priceSewer repair
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We called Jake the owner and set up an appointment. Plumbing went bad fast and he came 2 days sooner. Found the problem and had the drain clear of palm roots, clean out created in front yard and completed the job in 2 days. Jake, Chris and Billy were straightforward, hard working . Worked with us on very competitive…

Paid $2,000+Great priceDrain cleaningSewer repair
Monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company to utilize for property management as they are prompt, thorough and well priced!

Great priceDrain cleaningPlumbing pipe repairSewer repair
CathyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HRP did a super job of replacing the sewer line, lining in other places and obtaining all permits required. The crew are friendly and everyone kept me in the loop on all developments. It was a big job and I’m glad I used HRP for this. Jake helped to keep costs in check when he could. Yvette in the office was super…

Customer photo from Cathy's review
Drain cleaningPlumbing pipe repairSewer repair
RickyLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hydro Rooter did an awesome job! Jake couldn’t have sent a better team to address my sewer issues. He provided me with expert advice on how to approach my plugged drain issues. After all utilities were located his team; Chris, Billy and Martin executed a well thought out plan. Because my aged plumbing system had no…

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Rosemary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was a tough job, but the team worked steadily and got it all done and nicely cleaned up in a timely manner.

Drain cleaningPlumbing pipe repairSewer repair
ReginaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent follow up and communication. Great Job!

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairSewer repair
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys did a fantastic job coating my old cast iron pipes with epoxy. No more clogs. They left everything clean when the job was done.

Reasonable priceSewer cleaningSewer repair
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the pleasure of working with Jake (and Martin & Miguel) from Hydro Rooter & Plumbing during a recent 'leak induced' double bathroom renovation. My house dates back to the 50s, and during the demo process, my bathroom contractor recommended pulling the tub to check & probably replace the trap as long as we were…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+238% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$322–$1.1k
Drain cleaning20$161–$493
Sewer repair9$375–$2.5k
Plumbing leak detection9$78–$630
Water heater installation7$1.2k–$2.5k
Faucet repair6$166–$529
Plumbing leak repair6$227–$807
Outdoor plumbing system repair5$441–$1.5k

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