Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Hydro Rooter & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hydro Rooter & Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 222 Google reviews

📞 Call (520) 788-3839Request a call backWebsite ↗

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hydro Rooter & Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hydro Rooter & Plumbing is better than 94% of leak detection services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hydro Rooter & Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hydro Rooter & Plumbing is better than 90% of leak detection services.A
90

Reviews for your job

Customers hired Hydro Rooter & Plumbing for 8 kinds of job.

Hydro Rooter & Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Water heater installation”

Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jake replaced my mother in law’s failing water heater on 1 day’s notice, great price and great service. A few days later, Martin did a toilet pull and reset, resolving the issue we were having with that toilet. Both services were the most competitive quote we got, and were done promptly and professionally. Highly recommend Hydro Rooter & Plumbing!

Paid $1,000+Great priceToilet repairWater heater installation
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jake and Billy replaced my water heater. They were professional, quick, and knowledgeable. I appreciate how accommodating they were with scheduling me promptly.

Water heater installation
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jake and Chris were very knowledgeable and got the job done! They were friendly, helpful, thorough, and answered all my questions. Awesome customer service too! Many Thanks 😃

Paid $1,000+Great priceWater heater installationGarbage disposal installationShower installation
J.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had a great experience using Hydro Rooter & Plumbing to replace my old water heater. Jake and Cliff came out and did a professional job. The previous owner of this house had never flushed the tank in over 2 decades so that it was not draining at all. Jake and Cliff did a great job of draining the tank and…

Reasonable priceWater heater installation
ElLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Martin and Jake helped me with my water heater. Fast and professional work. They let me know what was wrong with my water heater and explain to me with details. Thank you guys

Water heater installation
bobbyLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work by Martin and Martin Jr. Good price. Fast and neat.

Reasonable priceWater heater installation
MaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake and Jose were great 👍🏼 I 💯% recommend the for any and all plumbing your needs. They also installed 2 water conditioners, 1 at my residence and 1 at my guest house. I will be using them again, soon! Thanks guys !!

Toilet installationWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+238% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair39$322–$1.1k
Drain cleaning20$161–$493
Sewer repair9$375–$2.5k
Plumbing leak detection9$78–$630
Water heater installation7$1.2k–$2.5k
Faucet repair6$166–$529
Plumbing leak repair6$227–$807
Outdoor plumbing system repair5$441–$1.5k

Compare with

Imperial Plumbing logoImperial PlumbingExperts Score 97Tucson · 4.95★Zing Plumbing logoZing PlumbingExperts Score 97Tucson · 4.96★Benjamin Franklin Plumbing of Greater Tucson logoBenjamin Franklin Plumbing of Greater TucsonExperts Score 97Tucson · 4.96★