Helped with the leaking water pipes under my floor. Repaired pipes and water damage from leak. 👌👌👌

Hydro Shield
Hydro Shield at a glance
Google reviewers rate Hydro Shield five stars based on fifty-two reviews, noting that the owner has not responded to any feedback. Customers frequently describe the service as quick, professional, and effective for repairing pipe leaks, sump pump failures, and flood damage in basements and walls. Recurring themes highlight clear communication, particularly with insurance companies, and reasonable pricing. No negative patterns or common criticisms appear in the provided five-star excerpts.
- Google rating: 5.0 out of 5 from 52 reviews (100% five-star).
- Reviews on this page: 52 Google reviews (46 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: February 6, 2025.
- Service: Water Damage Restoration Company serving East Dundee, Illinois.
Data from Google, last updated October 26, 2026.
Score profile vs other water damage restoration services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
- 5 stars52100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
- Praise4598%
- Complaints12%
Topic share
How often each topic comes up in the written reviews
- Quality & results1635%
- Speed & response817%
- Would recommend817%
- Staff & attitude715%
- Communication49%
- Price & value37%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience with this company, first time customer, this winter has hit my home hard but this process has been really easy and I definitely recom…”
“…led and intelligent enough to establish the problem, and come up with quick and fast solution on the spot.…”
“…nter has hit my home hard but this process has been really easy and I definitely recommend working with this company.…”
“Very nice people, very good at there jobs, a fantastic example that other companies should look at.”
“After searching for someone to actually work well and communicate with my insurance, I finally found dry force.”
“Cleaned out my basement quick and gave a good price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hydro Shield for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Helped with the leaking water pipes under my floor. Repaired pipes and water damage from leak. 👌👌👌
Great experience with this company, first time customer, this winter has hit my home hard but this process has been really easy and I definitely recommend working with this company. Your people know what they are doing!
Our sump pump in our basement failed. Dry force was able to restore the water damage and installed a new sump pump
My family was dealing with major leaks in our house and this team was skilled and intelligent enough to establish the problem, and come up with quick and fast solution on the spot. Would definitely call them again!!
After searching for someone to actually work well and communicate with my insurance, I finally found dry force. Not only did they keep me and my insurance company updated, but the work they’ve done on my bathroom has made me feel so much less stressed and more comfortable, needed to be done!! thank you Dry Force!
Dry force was very helpful. We had a pipe break in the wall that caused a lot of water damage. In no time dry force was able to resolve all our issues.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Flood restoration | 6 | — |
| Flood cleanup | 5 | — |
| Water removal | 5 | — |
| Flooring | 4 | — |
| Mold inspection | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 52 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience with this company, first time customer, this winter has hit my home hard but this process has been really easy and I definitely recommend working with this company. Your people know what they are doing!
Great overall experience
Our sump pump in our basement failed. Dry force was able to restore the water damage and installed a new sump pump
My family was dealing with major leaks in our house and this team was skilled and intelligent enough to establish the problem, and come up with quick and fast solution on the spot. Would definitely call them again!!
After searching for someone to actually work well and communicate with my insurance, I finally found dry force. Not only did they keep me and my insurance company updated, but the work they’ve done on my bathroom has made me feel so much less stressed and more comfortable, needed to be done!! thank you Dry Force!
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Flood cleanup, Flood restoration, Flooring, Mold inspection, Water removal
Dry force was very helpful. We had a pipe break in the wall that caused a lot of water damage. In no time dry force was able to resolve all our issues.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Best service I’ve ever had, most definitely recommend
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Flooring
Great service from dry force and the crew basement looks like new
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Great service great work all around
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Business details
- Address: 164 Division St, Elgin, IL 60120
- Phone: (630) 234-4991
- Website: gohydroshield.com
- Service area: East Dundee, IL