How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREICON Collision Services
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 1,121 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired ICON Collision Services for 8 kinds of job.
ICON Collision Services for tires
Clear ✕All 17 Google reviews tagged “Tires”
I can’t recommend ICON Collision highly enough. My vehicle was involved in a non-fault accident while it was parked outside my home, resulting in well over $15,000 worth of damage. From the beginning, the team at ICON made what could have been an extremely stressful situation incredibly easy to navigate. They…
Amazing service and communication by Mr Jeff and his team for the entire process I couldn’t have asked for anyone better to have fixed my car! Highly recommend !!!
If you’re looking for someone you can truly trust, Brick Cavins at Icon Collision Services is your guy! No matter what problem you’re dealing with, he always finds a solution and gets the job done right. His work is fast, professional, and top-quality every time. What really sets him apart is how friendly and…
Icon Collision center is super amazing. They provide a shining silver lining after a bad experience of a car collision. Jeff was our handler and he's such a terrific guy. Communication was timely and detailed, he answered all questions and provided honest reassurance. I would 1000% recommend him and Icon as a whole.
Everyone was very friendly and accommodating. Ms Erlene greets you with a warm smile and hello. Jeff was very professional and kept me informed on the progress of my vehicle. Very good experience.
Very happy with the service. Thank you Joe.
Very patient: friendly : informative and understanding👍
They pretty much had to rebuild my front suspension on my brand new Subaru Crosstrek. It was pretty damaged and it truly came back to me like new. It took a while but that’s just the way it is these days - plus it took a lot of parts. I was very impressed. And so happy to have it back.
Everyone I dealt with at Icon was extremely professional and helpful and the work on my car was spotless! Joe was just the best. He kept me updated almost daily on the progress on my car repairs, and dealt with the insurance company to get the repairs covered. I recommend them to all my family and friends!
Joe has been very professional since the beginning. He has been more than helpful trying to render my situation with ALLSTATE INS. Each time there was issues with Allstate paying for ammendment to the claim. He would take time and explain the discrepancy. I give Joe C. A 10plus. He is truly an asset.
Joe was so so helpful, and made this process ALOT easier on me! So thankful and I would definitely come back here if i ever need to !
Amazing place. A driver rear ended me and completely destroyed my car. These guys put in countless hours to sent out a perfect vehicle. Will always recommend them. Ask for Jeff he will make sure to take great care of you.
Can't even tell it was wrecked!
My Mercedes Benz S 560 was involved in an accident in Memphis and there was no place to take my car to be repaired due to so many accidents in Memphis at the time. However, somehow Jeff made a space for me on the lot! I live in Florida and did not want to leave my car on a tow lot! The work done to restore my car…
I had a lot of damage to my car and it looked like brand new when I received it back. I couldn’t be happier.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 259 | — |
| Painting | 177 | — |
| Electrical | 26 | — |
| Tires | 17 | — |
| Steering & suspension repair | 15 | — |
| Auto engine diagnostic | 14 | — |
| Exhaust | 9 | — |
| Brakes | 3 | — |
