Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Ideal Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%83+20.1Value 14%92+13Replies to reviews 7%79+5.6Craft & service penalty96−0.4Momentum penalty91−0.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Automotive

Blaine, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 476 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Automotive is better than 84% of auto glass repair.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Automotive is better than 83% of auto glass repair.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Automotive is better than 96% of auto glass repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Automotive is better than 92% of auto glass repair.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Automotive is better than 91% of auto glass repair.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Automotive is better than 79% of auto glass repair.B
79

Reviews for your job

Customers hired Ideal Automotive for 8 kinds of job.

Ideal Automotive for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Auto engine diagnostic”

EmilyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very accommodating! Got Me in right away. Gave me a ride home. Car was on in one day!!!

Great priceAuto engine diagnosticService not listed
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I broke down in the neighborhood and they looked at it right away and fixed it the same day. Thanks for the quick service.

Reasonable priceAuto engine diagnostic
LenoreLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They went beyond what experience has been with other garages. 🙂

Reasonable priceElectrical repairElectricalAuto engine diagnostic
SherineLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I wish he worked later one night, Saturday a m .

ExhaustGeneral repairs & maintenanceAuto engine diagnostic
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Staff helpful and friendly. The work was done well and quick.

General repairs & maintenanceAuto engine diagnosticEngine repair
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

Brought car in to address squealing sound. Belt was stated as the issue and a leaking crankcase system. Opted to get the belt replaced and get the crankcase system fixed at another shop. Picked up car and on way home it started squealing again. It would have been nice to have been told when we picked up the…

Auto engine diagnosticAuto maintenance
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ideal Automotive has always been the best. They are able to communicate and fix issues promptly and thoroughly. They also have very competitive prices. I have tried many auto shops in the area over the years, but none compare to this shop. I endorse them 100%.

General repairs & maintenanceAuto engine diagnosticBrakes+ Punctuality+ Quality+ Professionalism
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent customer service. Capable and confident technicians. I’ve been taking my vehicles here for years, and it is so nice to have a trustworthy and honest mechanic!

A/C installation & repairAuto A/C rechargeAuto A/C replacement
RogerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and very informative. Fast, friendly, and respectful. Complete diagnostic, brakes, light tune-up, oil change, filter(s). All done in less then 24 hours (amazing). I recommend Ideal Automotive without reservation.

Air & cabin filter replacementBrakesAuto engine diagnostic
Faith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Engine replacement engine with only 65,000iiles

Auto engine diagnosticEngine repairService not listed
Ronald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I trust Ideal Automotive implicitly and go there for ALL my needs.

Auto maintenanceAuto engine diagnosticEngine repair
Randall1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Always good experience

BrakesAuto engine diagnosticExhaust+ Quality+ Professionalism+ Value
g1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called about an expired coupon I had received for an oil change, told me to bring it on in. Check engine light was on due to a thermostat so we scheduled that repair along with a flush and my vans been good to go since. Just had that good honest feel ya know, josh is not out to make a quick buck but rather establish a relationship of long term business

Auto engine diagnosticOil changeService not listed+ Quality+ Value
Josh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Super fast and courteous service unbelievably professional and just a pleasant experience all and all I will be returning when needed in the future.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
micaelaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I bring multiple cars and trucks there. Also my mothers mini van. The 2 Josh's are great guys. Both honest and knowledgeable. I've been going there for 5 years now... I trust them 100%. Update to this post, I am still servicing all my vehicles here at ideal and I couldnt be happier. Thank you Josh

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
CindyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service! Josh was a true pleasure to work with and I will DEFINITELY be back and recommending Ideal to everyone I know. Great service, good prices, no pressure...five stars all the way.

BrakesAuto engine diagnostic
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazing people and amazing customer service !!! Super glad to have found them , great service for an affordable price !!

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great shop that takes pride in their work. I have always brought my car to this shop since it is the only one shop that I know, and trust working on my car.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
DaveEdited 2 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 62%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Oil change87—
General repairs & maintenance47—
Brakes32—
Engine repair21—
Auto engine diagnostic20—
Tires15—
Electrical repair12—
Air & cabin filter replacement12—

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