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IM Tax Advisors

Tax preparation service · South Miami, FL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 66 accountantsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 129 Google reviews · 12 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
Oct 2026latest review

IM Tax Advisors at a glance

Google reviewers rate IM Tax Advisors five stars based on 129 reviews, with the owner responding to twenty-four percent of them. Clients highlight the firm's professional handling of personal and business tax returns, including LLC and foreign tax matters. Recurring themes include detailed explanations, patient communication, competitive pricing, and efficient document management via a digital client portal. The team is described as responsive and thorough in preparing filings. No negative patterns or criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 129 reviews (100% five-star).
  • Reviews on this page: 129 Google reviews (106 with written comments, 6 with photos).
  • Owner responses: the business replied to 24% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Accountant serving South Miami, Florida.

Data from Google, last updated October 27, 2026.

Score profile vs other accountants

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 90)Reliability: 97 (median 86)Value: 100 (median 93)Momentum: 100 (median 100)
IM Tax AdvisorsAccountants median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IM Tax Advisors: 100/100 on this factor. Category median: 90.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IM Tax Advisors: 97/100 on this factor. Category median: 86.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.IM Tax Advisors: 100/100 on this factor. Category median: 93.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IM Tax Advisors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

129 Google reviews we collected

  • 5 stars129100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 106 written reviews

  • Praise193100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price744%
  • Reasonable850%
  • Overpriced00%
  • Not sure16%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5931%
  • Would recommend3920%
  • Quality & results3518%
  • Speed & response2211%
  • Communication2111%
  • Honesty & trust126%
  • Price & value53%

What customers talk about

We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are always friendly and answer all my questions quickly and with helpful solutions.”
  • “Very knowledgeable and professional would highly recommend”
  • “Itchel and her Team are true professionals and a pleasure to work with, offering thorough and precise tax and accounting support.”
  • “Our tax return was prepared quickly, communication with the office staff was excellent, their pricing is competitive, and they were able to handle our…”
  • “…e Client Portal and mobile app facilitate document uploading, timely communications, and file management, all leading to a highly effective process.…”
  • “…ear communication, impeccable service, and very competitive prices; a reliable accounting firm that accompanies the client at every step of the proces…”
  • “TAX ADVISORS offers clear communication, impeccable service, and very competitive prices; a reliable accounting firm that accompanies the client at ev…”

People customers mention

  • Itchel 9 reviews
  • Olga 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired IM Tax Advisors for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

IM Tax advisors es un excelente despacho de contabilidad. Siempre son amables y resuelven todas mis dudas con en forma rápida y con soluciones

Reasonable priceIRS audit representationTax problem consulting
anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just had the introductory meeting and it was a really good experience. Itchel kindly answered all my questions.I am looking forward working with her and her team.

Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Impressed with the patience and diligence in getting my return finished especially when I was procrastinating.

Reasonable priceIncome tax return filing
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first experience using the services of a CPA. Every step was a new experience and discovery. IM Tax Advisors got me through it. Thank you.

Great priceTax problem consultingTax AccountingIncome tax return filing
Hannah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

A brilliant CPA and a wonderful person, our kids go to preschool together, and I’m constantly impressed by her skill and kindness.

Tax AccountingIncome tax return filingTax planning
MattLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently signed up with IM Tax Advisors and we are very happy with our decision to move our business to this accountant. Itchel is a pleasure to deal with. Our tax return was prepared quickly, communication with the office staff was excellent, their pricing is competitive, and they were able to handle our LLC and foreign tax matters well. Great job!

Great priceNew business tax consultingTax AccountingIncome tax return filing

Photos

Customer reviews

5.0 ★★★★★ 129 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Benjamin Cherem3 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

IM Tax advisors es un excelente despacho de contabilidad. Siempre son amables y resuelven todas mis dudas con en forma rápida y con soluciones

  • Price assessment: Reasonable price
  • Services: IRS audit representation, Tax problem consulting
anthony estevez1 reviewTotal number of Google reviews anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just had the introductory meeting and it was a really good experience. Itchel kindly answered all my questions.I am looking forward working with her and her team.

Katherine3 reviewsTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Impressed with the patience and diligence in getting my return finished especially when I was procrastinating.

  • Price assessment: Reasonable price
  • Services: Income tax return filing
Edward Schiffer4 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first experience using the services of a CPA. Every step was a new experience and discovery. IM Tax Advisors got me through it. Thank you.

  • Price assessment: Great price
  • Services: Tax problem consulting, Tax Accounting, Income tax return filing
Madeline Hernandez7 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and knowledgeable. Answered all of my questions.

  • Services: Tax Accounting
SAS TAIKA7 reviewsTotal number of Google reviews SAS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Best advisor

Hannah Jazayri13 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A brilliant CPA and a wonderful person, our kids go to preschool together, and I’m constantly impressed by her skill and kindness.

  • Services: Tax Accounting, Income tax return filing, Tax planning, Accounting services
Response from the owner · a year ago

Than you, Hannah, for your support and kind words!

Mel MontagneLocal Guide · 31 reviewsTotal number of Google reviews Mel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable and professional would highly recommend

  • Price assessment: Not sure
  • Services: Tax problem consulting
Matt SillsLocal Guide · 17 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently signed up with IM Tax Advisors and we are very happy with our decision to move our business to this accountant. Itchel is a pleasure to deal with. Our tax return was prepared quickly, communication with the office staff was excellent, their pricing is competitive, and they were able to handle our LLC and foreign tax matters well. Great job!

  • Price assessment: Great price
  • Services: New business tax consulting, Tax Accounting, Income tax return filing
Gabriela Garcia3 reviewsTotal number of Google reviews Gabriela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The IM Tax team is very professional and knowledgeable. They have so much patience to answer all questions and provide guidance. Highly recommended!

  • Price assessment: Great price
  • Services: New business tax consulting, Tax Accounting, Income tax return filing

IM Tax Advisors on Google Maps →

Business details