Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Image Hair Nails Salon Phoenix AZ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Image Hair Nails Salon Phoenix AZ

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 319 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Image Hair Nails Salon Phoenix AZ is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than 97% of beauty salons.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Image Hair Nails Salon Phoenix AZ is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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Reviews for your job

Customers hired Image Hair Nails Salon Phoenix AZ for 7 kinds of job.

Image Hair Nails Salon Phoenix AZ for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 55 Google reviews tagged “Gel manicures” · showing 20

Brittaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

First time trying builder gel and Wendy did an amazing job! Light weight, neat, and natural just like I wanted! The shop is nice and service was great. Will definitely be back.

Customer photo from Brittaney's review
PedicureGel manicures
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Wendy was amazing and made me feel right at home! She did an amazing job. It was the best nail salon I’ve been to! zero complaints. Great nails and great conversation! I have found my new nail salon!! I will be back!

Customer photo from Dawn's reviewCustomer photo from Dawn's review
Nail artManicureGel manicures
maxine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Wendy was personable professional and courteous!! Great job on build a gels!!

Gel manicures
Dreama1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Their service is beyond exceptional and I definitely recommend coming to get your nails and toes done. They were very friendly and accommodating. I personally got my nails and toes done by Wendy and Nina and would definitely recommend them again. If you want great quality nails and a amazing peaceful experience then come to Image Hair Salon Phoenix AZ.

Nail artPedicureManicure
Lindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Words can't describe how impressed I am with this place! I had the best experience! Wendy did such a great job on my nails! As we got to talking we found out that she used to do my nails when we both lived in KS! WHAT ARE THE ODDS?! it's so cool his the universe brings people back into your life! I will definitely…

PedicureGel manicures
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very nice people. Great job !! Love the pedicure and the manicure. They built up my nails to match all the length. Love this place !!! Will be back❤️ Another great pedicure ❤️ very friendly and great service!!!

Paid $100–120Nail artPedicureGel manicures
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very friendly and experienced crew

Gel manicures
Caroline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

After relocating to a new area, I urgently required a manicure. While searching online, I discovered Image Hair & Nail Salon, conveniently located just minutes from my residence. I was fortunate to secure a same-day appointment. The salon is easily accessible with ample complimentary parking. Upon entering, I…

ManicureGel manicures
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

What a great salon! I found it on google and I am so happy I did. I will be coming back. Wendy (the owner) was fun to talk to and she did a careful, thorough job even when she was busy. Nina did my pedicure and she too did a great job. I also enjoyed the music and lighting as well. Make an appointment or walk in. You will be glad you did!

Paid $60–80PedicureGel manicures
Adilene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I really love this place. Really professional and nice people. Love it love

Paid $40–60Gel manicures
MelanieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome nails and so friendly and professional! Great experience!

Gel manicures
Yaressi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wendy is great! So patient, quick, efficient & kind! Her work is beautiful!

PedicureManicureGel manicures
Lourdes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Me encantó mis uńas. Wendy es súper amable y linda. Fue súper cuidadosa con mi uñas y dedos. Me gusto tanto el servicio que regresare.

Gel manicures
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The nail tech was super nice, good energy and made sure she gave me what I requested. Would recommend her. I will for sure be back soon🥰

Gel manicures
Nadia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Wendy the salon owner did an absolute professional and glam job for my builder nails! I'll be back for more for sure. Update : I got Builder gel 7 weeks ago and They are still On, and outside of just the natural Growth, the gel Itself looks great after all This time and still tough to break ! Quality work here And…

Paid $40–60PedicureManicureGel manicures
Vee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Found my home nail salon! 💅🏽

Paid $120–140Nail artPedicureNail repair
Elizabet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy did such a great job on my nails I really love how they came out! The vibes were also great☺️

Gel manicures
Sivani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy did amazing on my nails! She was able to squeeze me in and do builder gel on my natural nails and they look gorgeous :)

Paid $40–60ManicureGel manicures
Lexie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wendy was great. Quick, efficient, friendly and nails came out great. Glad I found her.

Gel manicures
Gwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely loved the energy here!! Everyone is so nice, they have very good attention to detail, and it is very clean. I got a builder gel mani and it turned out perfect!!

Paid $60–80Nail artManicureGel manicures

Show more gel manicures reviews (35 more) →

Price

$61-25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure151$45–$79
Manicure80$48–$79
Nail art71$86–$154
Gel manicures55$60–$126
Nail repair19—
Waxing10$11–$53
Dip powder8—

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