Experts Reviews · Company report
Image Hair Nails Salon Phoenix AZ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Image Hair Nails Salon Phoenix AZ

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 319 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Image Hair Nails Salon Phoenix AZ is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than 97% of beauty salons.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Image Hair Nails Salon Phoenix AZ is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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Reviews for your job

Customers hired Image Hair Nails Salon Phoenix AZ for 7 kinds of job.

Image Hair Nails Salon Phoenix AZ for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 9

All 80 Google reviews tagged “Manicure” · showing 20

Chaim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

New owner, Wendy‼️ Wendy and Nina are both wonderful! Wendy did my full set, and Nina did my toes. Highly recommend!!

PedicureManicure
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Wendy was amazing and made me feel right at home! She did an amazing job. It was the best nail salon I’ve been to! zero complaints. Great nails and great conversation! I have found my new nail salon!! I will be back!

Customer photo from Dawn's reviewCustomer photo from Dawn's review
Nail artManicureGel manicures
Dreama1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Their service is beyond exceptional and I definitely recommend coming to get your nails and toes done. They were very friendly and accommodating. I personally got my nails and toes done by Wendy and Nina and would definitely recommend them again. If you want great quality nails and a amazing peaceful experience then come to Image Hair Salon Phoenix AZ.

Nail artPedicureManicure
Krystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My experience was really amazing, the employee's here were very kind certious, nice to talk to, I would come back again, very clean and sanitized, I would recommend coming here. I am so in love with how my nails came out.Anyone who wants their nails done, i would recommend Wendy, she does an amazing job and very professional.

Customer photo from Krystal's review
Nail artPedicureManicure
Aubrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I honestly cannot recommend Wendy enough! This was my first time getting my nails done at her salon, which was recommended to me by a friend, and I am SO happy I went! I usually get regular gel polish, but after talking with Wendy, she recommended builder gel and took the time to educate me on the benefits and why…

Manicure
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wendy is one of the most talented nail techs I’ve ever experienced! Immediately stepping in the first I felt comfortable and welcomed! She pays such close attention to detail and takes her time which i appreciate! I will definitely be returning and also sending everyone I know here! HIGHLY RECOMMEND!!!

Nail artManicure
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I dont even know where to start. I walked in not knowing how to get my nails done, I told Wendy I like the colors gold, black, and leopard print. Wendy worked her magic and somehow put it all together. Her hand free drawing was my favorite (leopard print). She did an absolutely amazing job. She takes her time, is…

Nail artManicure
Mel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The 1st pic was inspo and the other 2 are mine 🥰🫶 WENDY is AMAZING 🙌🙌🙌 very personable, remembers you and your preferences and her work is chefs kiss!!! ❤️

Nail artPedicureManicure
Caroline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

After relocating to a new area, I urgently required a manicure. While searching online, I discovered Image Hair & Nail Salon, conveniently located just minutes from my residence. I was fortunate to secure a same-day appointment. The salon is easily accessible with ample complimentary parking. Upon entering, I…

ManicureGel manicures
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very friendly and helpful staff.

Paid $60–80PedicureManicure
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a wonderful experience at this nail salon! Wendy, the owner, was absolutely amazing. Her hospitality was exceptional, and she made me feel so welcome and taken care of from the moment I walked in. The staff was friendly, the salon was clean, and the service was excellent. You can tell Wendy truly cares about…

PedicureManicure
Yaressi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wendy is great! So patient, quick, efficient & kind! Her work is beautiful!

PedicureManicureGel manicures
Nhu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lovely service! The owner is very friendly and meticulous, took her time to make sure I liked the shape and color. Would highly recommend.

Manicure
karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Beautiful place! They are very friendly staff and the exceptional service

Manicure
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This was only my second time getting a pedicure because I was self conscious about my feet. The atmosphere was very relaxed largely due to the owner Wendy. She’s very relatable and an overall nice person. They did a great job on my feet I’m wearing sandals with no socks today.

PedicureManicure
Mikayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

OMG i love wendy!! she was soo sweet and did everything i asked for. i will definitely be going back to her and i highly recommend!!

Nail artManicure
jeneva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

was looking for a nail salon near me and found this one! wendy did my nails and she was amazing. she did exactly what i asked for and was so sweet and talked to me the entire time!

Manicure
Nadia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Wendy the salon owner did an absolute professional and glam job for my builder nails! I'll be back for more for sure. Update : I got Builder gel 7 weeks ago and They are still On, and outside of just the natural Growth, the gel Itself looks great after all This time and still tough to break ! Quality work here And…

Paid $40–60PedicureManicureGel manicures
Yvonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Came in for a my first ever manicure and absolutely fell in love with the process, the owner (Wendy) and the manicure! I’ll definitely be back. And thanks for making me feel so welcome

Manicure
Gabriel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Image Hair Nails Salon! Wendy is so nice. Remembers all her clients. First time getting my hands done ever and it was suck a great experience! Recommend! Recommend! Recommend! Thank you Wendy.

Manicure

Show more manicure reviews (60 more) →

Price

$61-25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure151$45–$79
Manicure80$48–$79
Nail art71$86–$154
Gel manicures55$60–$126
Nail repair19—
Waxing10$11–$53
Dip powder8—

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