Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Image Hair Nails Salon Phoenix AZ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Image Hair Nails Salon Phoenix AZ

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 319 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Image Hair Nails Salon Phoenix AZ is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than 97% of beauty salons.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Image Hair Nails Salon Phoenix AZ is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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Reviews for your job

Customers hired Image Hair Nails Salon Phoenix AZ for 7 kinds of job.

Image Hair Nails Salon Phoenix AZ for nail repair

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 19 Google reviews tagged “Nail repair”

lil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have the great privilege to sit with the owner of the nail store Wendy who's been doing this for two decades and a half she is amazing just an amazing she's therapeutical she's easy to speak to she just open this business and I'm praying in Jesus name that she'll receive more customers I know the economy is hard…

Nail artNail repair
UrsulaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wendy did a great job fixing both my big toes. She put a more natural nail due to my nails being short and damaged from previous pedicure. She is very friendly and very accommodating.

PedicureNail repair
Vee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Found my home nail salon! 💅🏽

Paid $120–140Nail artPedicureNail repair
KimberlyLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

From the moment I walked in, I felt such a warm welcome. The salon was very clean and inviting, with beautiful shiny floors that immediately gave me a great first impression. Wendy welcomed me in, listened to my goals for my nails, and really addressed all of my concerns. She recommended an overlay builder gel, and…

Paid $40–60Nail artPedicureWaxing
monique8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I visited this nail shop this morning with an emergency. My regular nailtech is now in the salon in Queen Creek, which is an hour drive from where I live and my nails desperately needed to be done. I've never had a good experience at any other shop other than my personal nail tech, but today changed that experience,…

Paid $100–120PedicureNail repairGel manicures
Valery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Es muy amable con los clientes y muy buena con su trabajo y exelente servicio

Nail repair
Wow1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fue excelente servicio , y muy amables me encantó

Paid $1–20Nail repair
katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fue excelente servicio y buena atención son muy amables 💅🏻

Paid $1–20Nail repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Literally the best ladies in the world!! So passionate in there work and honesty! This is the best nail salon I’ve ever been to 🤍 much love!

Paid $60–80Nail artNail repairDip powder
shanette13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love Wendy and her work she so professional she did and excellent job on my feet she fixed everything wrong now I have my own nail shop I will not got to no one but Wendy the place was so clean and organized 🩷🩷🩷🩷🥰

Paid $20–40Nail artNail repairManicure
Faith11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wendy was super amazing she took care of my mom. Took care of me so amazing❤️❤️❤️ I HIGHLY RECOMMEND ABD THE PRICES ARE REASONABLE AS HECK ❤️❤️❤️❤️TELL HER FAITH SENT YOU❤️😘

Paid $40–60Nail artPedicureWaxing
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been looking for a place this good!!! Wendy and Veronica are amazing. This is 100% my new home nail salon. Parking is great, prices reasonable, massage chairs are perfect! And they do a supreme, meticulous job on nails!

Paid $120–140WaxingNail repairManicure
Idali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The experience you didn’t know you need! She was so sweet so detailed shaping is on point so flexible and she was just so kind and sweet. Make sure to check this place out! Cant wait to come back for a pedi! And btw dispo two doors down 😅 OK there

Paid $100–120Nail artNail repairDip powder
Rayleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love Wendyyy!! She is amazing fast and sweet she is really good at designs and 3D art

Paid $60–80Nail artNail repairDip powder
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love Wendy she is very professional! Very clean upscale nail salon. She did such a great job on both my pedicure and full set

Paid $80–100Nail artPedicureNail repair
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I loveeee these nails so much I would recommend this place so much

Paid $40–60PedicureNail repairManicure
Karla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work and extremely nice. Clean and safe location

Paid $40–60Nail artNail repair
pearl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Image, hair and nails on 2601 W. Dunlap Ave. Suite 16 Phoenix, AZ 85021 one of the best nail places I’ve been so far in the last few weeks awesome business very clean very hands-on nail technician multiple styles, different techniques, different dips, different polishes very clean pedicure chairs

Paid $60–80Nail artNail repair
MadLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60PedicureWaxingNail repair

Price

$61-25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure151$45–$79
Manicure80$48–$79
Nail art71$86–$154
Gel manicures55$60–$126
Nail repair19—
Waxing10$11–$53
Dip powder8—

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