Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Image Hair Nails Salon Phoenix AZ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Image Hair Nails Salon Phoenix AZ

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 319 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Image Hair Nails Salon Phoenix AZ is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than 97% of beauty salons.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Image Hair Nails Salon Phoenix AZ is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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Reviews for your job

Customers hired Image Hair Nails Salon Phoenix AZ for 7 kinds of job.

Image Hair Nails Salon Phoenix AZ for pedicure

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Jobs reviewedHow many Google reviews are tagged with this job.151
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9

All 151 Google reviews tagged “Pedicure” · showing 20

Javonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

I came in close to closing but I was still greeted friendly and professionally. Wendy was very friendly and I loved my service. I will be back.

Pedicure
Brittaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

First time trying builder gel and Wendy did an amazing job! Light weight, neat, and natural just like I wanted! The shop is nice and service was great. Will definitely be back.

Customer photo from Brittaney's review
PedicureGel manicures
TamekaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Had a great time walked in very welcoming staff very cozy ladies were nice my second stop while visiting from the DMV so far so good if I'm ever in the area in the future will return great job Nina on my pedi

Pedicure
Hayde3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Excelente servicio, son súper amables y me encantaron mis uñas y el pedicure también, volveré para mis siguientes uñas y pedicure

Customer photo from Hayde's reviewCustomer photo from Hayde's review
Nail artPedicure
Alejandro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Veronica did great with my pedicure. The ladies all made me feel welcomed. Definitely coming back

Pedicure
Chaim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

New owner, Wendy‼️ Wendy and Nina are both wonderful! Wendy did my full set, and Nina did my toes. Highly recommend!!

PedicureManicure
Madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Veronica, did an amazing job on my pedicure and an even better job on my nails. She really took her time and paid attention to every detail to make them turn out exactly how my inspo picture was! They care about their quality of work!

Nail artPedicure
JocelynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★

I had hope that I would have a great experience given all the 5 star reviews, but sadly I was mistaken. I got the gold star package that came with a paraffin wax, only to never receive it. I sat and waited about 10 minutes after getting my toes painted for the paraffin. Nothing. Feet are just getting cold in the…

Pedicure
ashaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Omg! Wendy is such an amazing women she did my nails and they are absolutely perfect I am beyond satisfied with her services. Wendy is so sweet. One of my biggest things I look for with getting my nails done is for them to look natural and the design to be within a freestyle tone. Not only did she v handle me with…

Customer photo from ashaya's review
Nail artPedicure
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I had an absolutely fantastic experience at Image!! Wendy was so accommodating and fit me in late in the day for a much needed pedicure. Superb customer service, clean and bright facility, and I will be back next time I visit Phoenix! This new salon is worth the visit for sure—highly recommended!!

Pedicure
Dreama1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Their service is beyond exceptional and I definitely recommend coming to get your nails and toes done. They were very friendly and accommodating. I personally got my nails and toes done by Wendy and Nina and would definitely recommend them again. If you want great quality nails and a amazing peaceful experience then come to Image Hair Salon Phoenix AZ.

Nail artPedicureManicure
Krystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My experience was really amazing, the employee's here were very kind certious, nice to talk to, I would come back again, very clean and sanitized, I would recommend coming here. I am so in love with how my nails came out.Anyone who wants their nails done, i would recommend Wendy, she does an amazing job and very professional.

Customer photo from Krystal's review
Nail artPedicureManicure
Lindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Words can't describe how impressed I am with this place! I had the best experience! Wendy did such a great job on my nails! As we got to talking we found out that she used to do my nails when we both lived in KS! WHAT ARE THE ODDS?! it's so cool his the universe brings people back into your life! I will definitely…

PedicureGel manicures
Lamont13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a pedicure with nina waxing gel today and the service was very nice soothing relaxing and have my feet a better repair and refreshed feeling of comfort

Pedicure
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very nice people. Great job !! Love the pedicure and the manicure. They built up my nails to match all the length. Love this place !!! Will be back❤️ Another great pedicure ❤️ very friendly and great service!!!

Paid $100–120Nail artPedicureGel manicures
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great Place ! Awesome Customer Service and Experienced Service

Pedicure
julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had an amazing experience and an amazing pedicure Wendy did amazing thank you so much definitely found my new nail spot!

Pedicure
QueenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Affordable prices. Good work!!

Paid $80–100Nail artPedicure
Shanay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

came to Image Nails on Dunlap, and it was such an amazing experience! The customer service was excellent, and the family is so nice, welcoming, and caring. I give them a 100% guarantee and five stars all day long! If you’re looking for a great nail salon with wonderful service and a friendly atmosphere, please…

PedicureService not listed
UrsulaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Wendy did a great job fixing both my big toes. She put a more natural nail due to my nails being short and damaged from previous pedicure. She is very friendly and very accommodating.

PedicureNail repair

Show more pedicure reviews (131 more) →

Price

$61-25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure151$45–$79
Manicure80$48–$79
Nail art71$86–$154
Gel manicures55$60–$126
Nail repair19—
Waxing10$11–$53
Dip powder8—

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