Analyzing 7,327,2697.3M ReviewsFor 20,74520.7K Experts

Experts Reviews · Company report
Image Hair Nails Salon Phoenix AZ logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Image Hair Nails Salon Phoenix AZ

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 88 beauty salons · 5.0★ from 319 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Image Hair Nails Salon Phoenix AZ is better than 99% of beauty salons.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than 97% of beauty salons.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Image Hair Nails Salon Phoenix AZ is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Image Hair Nails Salon Phoenix AZ is better than —% of beauty salons.–
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Reviews for your job

Customers hired Image Hair Nails Salon Phoenix AZ for 7 kinds of job.

Image Hair Nails Salon Phoenix AZ for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13

All 10 Google reviews tagged “Waxing”

KimberlyLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

From the moment I walked in, I felt such a warm welcome. The salon was very clean and inviting, with beautiful shiny floors that immediately gave me a great first impression. Wendy welcomed me in, listened to my goals for my nails, and really addressed all of my concerns. She recommended an overlay builder gel, and…

Paid $40–60Nail artPedicureWaxing
BettyLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was just looking a place close to my house but they were all overcrowded. I decided to stop by in this location based on very convenient location and very high rate Google reviews and I didn't do wrong. I just went for a pedicure, and ended up getting manicure and eyebrows too. Service was fast , and neat , prices…

Paid $100–120PedicureWaxingGel manicures
Syanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best place ever. My eyebrow experience was the best one I've had since I started getting them done. Great customer service

Waxing
veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time here and absolutely loved it. The owner is super friendly and made me feel welcomed from start to finish. Will be returning!

Paid $60–80WaxingManicure
Faith11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wendy was super amazing she took care of my mom. Took care of me so amazing❤️❤️❤️ I HIGHLY RECOMMEND ABD THE PRICES ARE REASONABLE AS HECK ❤️❤️❤️❤️TELL HER FAITH SENT YOU❤️😘

Paid $40–60Nail artPedicureWaxing
Erin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been looking for a place this good!!! Wendy and Veronica are amazing. This is 100% my new home nail salon. Parking is great, prices reasonable, massage chairs are perfect! And they do a supreme, meticulous job on nails!

Paid $120–140WaxingNail repairManicure
JessicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service and very clean. Wendy and Veronica delivered great care and individual attention to each customer.

Paid $60–80PedicureWaxingManicure
Adi2 months ago★★★★★

Rating only, no written review.

Waxing
Yesenia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $40–60PedicureWaxing
MadLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60PedicureWaxingNail repair

Price

$61-25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure151$45–$79
Manicure80$48–$79
Nail art71$86–$154
Gel manicures55$60–$126
Nail repair19—
Waxing10$11–$53
Dip powder8—

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