Environmental consultant · Albuquerque, NM · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%65+41.3Reliability 28%66+18.6Replies to reviews 8%98+8.1Momentum penalty93−0.7Experts Score= 67Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 15 remediation servicesiPosition by Experts Score among all companies we track in this category. · better than 0%
4.7★★★★★82 Google reviews · 2 photos
87%five-star reviews
4.63★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ImmunoLytics 4.7 out of 5 based on 82 reviews, noting the owner responds to 83% of feedback. Customers praise the ease of using mold test kits, the clarity of lab reports, and the value of included consultations for interpreting results and remediation steps. However, some low-star reviews criticize slow communication, missed calls, and instances where samples were damaged in transit or pricing appeared misleading.
Google rating: 4.7 out of 5 from 82 reviews (87% five-star).
Reviews on this page: 82 Google reviews (68 with written comments).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 29, 2026.
Service: Remediation Service serving Albuquerque, New Mexico.
Data from Google, last updated November 2, 2026.
Score profile vs other remediation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: satisfaction.
ImmunoLyticsRemediation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ImmunoLytics: 65/100 on this factor. Category median: 88.B
65
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ImmunoLytics: 66/100 on this factor. Category median: 82.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ImmunoLytics: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ImmunoLytics: 98/100 on this factor. Category median: 77.A
98
Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
4.7of 5
5 stars7187%
4 stars11%
3 stars67%
2 stars22%
1 star22%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
92%praise
Praise8192%
Complaints78%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2630%
Quality & results1618%
Speed & response1416%
Communication1011%
Price & value1011%
Would recommend910%
Honesty & trust33%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…would be best for my bathroom, and the representative was extremely friendly, helpful, and took the time to answer my questions.…”
“Excellent customer service with prompt lab results and thorough recommendations for remediation.”
“The consult time does go by quickly, so make sure you're prepared with questions.”
“Answered our questions and explain the mood on the report”
“I also received a free consultation which was well organized and informative.”
“I highly recommend them if you have concerns about mold in your home!”
“Excellent customer service, easy-to-understand results, and genuinely helpful support.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKen15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Everything I received was excellent - the kit was well documented, easy to perform the test, easy to ship back, and the lab results were well detailed. I also received a free consultation which was well organized and informative.
BBen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
It's great to have an accessible way to test for mold with some expert support. ImmunoLytics makes testing simple and straightfoward. I appreciate the free consultation as well as there is a lot of value in being able to talk to a human to interpret results rather than just bullet points. The consult time does go by…
RRay7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Understood the mold and yeast issues in our apartment and provided specific steps to remediate the infestations.
JJOE8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Sent in my samples months ago, called several times and always have to leave a message. I have not been contacted by this company after leaving my information and phone number. I would be very careful with this company.
KKim9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Knowledgeable and informative. Helped me to determine the severity of the results and steps to take next.
EEmily2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I think this company is great! Great price point for all the information you receive and the personalized consult with a specialist.
Everything I received was excellent - the kit was well documented, easy to perform the test, easy to ship back, and the lab results were well detailed. I also received a free consultation which was well organized and informative.
Response from the owner · 3 days ago
Thank you, Ken, for your thoughtful feedback! We’re thrilled you had a positive experience and found the process seamless and informative. Let us know if you need further assistance anytime.
Sincerely,
JW and the ImmunoLytics Team
P
Phil George1 reviewiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Thank you, Deb! We’re glad we could provide the answers you needed. Don’t hesitate to reach out if you have more questions in the future.
Sincerely,
JW and the ImmunoLytics Team
B
Ben Fritz6 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
It's great to have an accessible way to test for mold with some expert support. ImmunoLytics makes testing simple and straightfoward. I appreciate the free consultation as well as there is a lot of value in being able to talk to a human to interpret results rather than just bullet points. The consult time does go by quickly, so make sure you're prepared with questions.
Response from the owner · 4 days ago
Thank you, Ben! We're delighted you found our testing process simple and the consultation valuable. Great tip about being prepared with questions—that can truly enhance the experience!
Sincerely,
JW and the ImmunoLytics Team
R
Ray Venoski7 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Understood the mold and yeast issues in our apartment and provided specific steps to remediate the infestations.
Response from the owner · a week ago
Thank you, Ray! We're so glad we could help you understand the situation and provide actionable steps to address it. Let us know if you need further assistance!
Sincerely,
JW and the ImmunoLytics Team
J
JOE LEOS8 reviewsiTotal number of Google reviews JOE has written across all businesses on Google Maps, not just this one.
Sent in my samples months ago, called several times and always have to leave a message. I have not been contacted by this company after leaving my information and phone number. I would be very careful with this company.
Response from the owner · a week ago
So sorry for the headache, Joe! We have searched through all workorders we have processed and all orders we have received and do not find anything under your name. Will you please call us to get this straightened out (505) 217-0339? We will do everything we can to turn this around for you.
K
Kim Junis9 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Knowledgeable and informative. Helped me to determine the severity of the results and steps to take next.
Response from the owner · 2 weeks ago
Thank you, Kim! We’re so glad we could provide clarity and assist you with understanding your results. Your feedback means a lot!
Sincerely,
JW and the ImmunoLytics Team
P
pkwatje14 reviewsiTotal number of Google reviews pkwatje has written across all businesses on Google Maps, not just this one.
Answered our questions and explain the mood on the report
Response from the owner · 2 weeks ago
Thank you, pkwatje, for your feedback! We're glad we could address your questions and provide clarity on the report. Let us know if there's anything else we can assist you with.
Sincerely,
JW and the ImmunoLytics Team
K
Kim SLocal Guide · 26 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Thank you, Kim, for your kind feedback. We’re delighted to hear that your consultation was helpful and informative. If you ever have more questions, we’re here to assist you.
Sincerely,
JW and the ImmunoLytics Team
E
Emily Brister2 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I think this company is great! Great price point for all the information you receive and the personalized consult with a specialist.
Response from the owner · a month ago
Thank you, Emily! We're thrilled to hear you value the information and personalized consult. Your support means a lot to us, and we’re here anytime to assist you further.
Sincerely,
JW and the ImmunoLytics Team
