Is Imperial Nail Bar any good?
Our verdict: mixed — #21 of 24 facial services, better than 13%. Customers single out its accountability and momentum; track record is where it trails.
Accountability — better than 85% of peers
Reliability — 23th percentile
Satisfaction — 19th percentile
Track record — 2th percentile
Recent priced reviews
Amazing Service everytime. They have great communication within their staff to achieve customer satisfaction.
After moving to Buckeye a few years ago I still would drive to Laveen to get my nails done. Very unhappy with the several nail shops in Buckeye. Until this new shop off Miller. Greeting everyone as they came in helping sign in on a screen first time customers would recieve a discount. It was very clean, new, and…
I was so excited when Emperial opened close to my house. I seldom go to nail salon but I was treated exceptionally by the stuff especially by Hana. She offered me refreshments at no additional cost and message too. Hana was very patient and took her time to make sure I get an excellent pedicure.
My daughter and I went to get a pedicure and manicure and her experience was great, but the lady that did my pedicure cut my toenails too short and now the toes she cut too short hurt, and when she was cutting them she did something on the big toe and it hurt on both feet. I'm not sure why it hurt but it did. It's a…
Great place to do your nails and pedicures. All employees provide great custumer service. The lady (Mimi) that assist us, me and my husband did an excellent job. Mimi took her time doing both of our pedicures. I am definitely coming back to Imperial Nail Bar.
Huge shout out to Annie and Danny! Annie was great the whole experience it was a relaxing morning! My pedicure is absolutely perfect. Thank you both for taking the time to make everything perfect and comfortable. I will definitely be back!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Imperial Nail Bar
Is Imperial Nail Bar good?
Yes by most measures: 4.9★ from 94 Google reviews and an Experts Score of 27/100 (grade D), #21 of 24 facial services we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Imperial Nail Bar charge?
Customers reported a typical bill of $71 (middle half $58–$106), 4% below the facial services median of $73.
What do customers hire Imperial Nail Bar for?
Mostly pedicure (22), foot massages (19), nail art (9), acrylic nails (8).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 44%).