Experts Reviews · Company report
Imperial Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Imperial Plumbing

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 540 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Imperial Plumbing is better than 96% of leak detection services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Imperial Plumbing is better than 96% of leak detection services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Imperial Plumbing is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Imperial Plumbing is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Imperial Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Imperial Plumbing is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Imperial Plumbing for 8 kinds of job.

Imperial Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 32 Google reviews tagged “Plumbing leak detection”

AliceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was extremely impressed with the service. We had a leak in our utility room. They came out right away. I got a message before they arrived with Justin's picture, a bio and the arrival time so I know what was happening. Justin was very professional and informative and I felt very comfortable having him working in…

Paid $1–200Great pricePlumbing leak detection
Shay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Big shout-out to Fabian and Sean at Imperial Plumbing! I was dealing with a really annoying bathroom leak, and they stepped in and knocked it out. It was a messy, inconvenient situation, but neither of them hesitated to get their hands dirty to find the problem and get it fixed. What stood out the most was their…

Great pricePlumbing leak detection
CLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was awesome! Justin was knowledgeable, proficient and super nice. Whew!

Paid $1–200Great priceToilet repairPlumbing leak detection
Rissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marty from Imperial Plumbing came out to check my sewer line and was fantastic—showed up right on time and really went above and beyond. Highly recommend!

Paid $2,000+Great priceDrain cleaningPlumbing leak detectionSewer cleaning
Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin Sfraga and Sean Lucas at Imperial Plumbing are incredibly professional, knowledgeable at what they do, dependable, and honest. If you’re looking for experienced, honest, and high quality work these are the guys.

Customer photo from Joey's reviewCustomer photo from Joey's review
Toilet repairDrain cleaningPlumbing leak detection
Othniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He left my plumbing working better than when I first bought my house! Amazing work

Great priceShower installationDrain cleaningPlumbing leak detection
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Justin was top notch. Explained everything and gave complete estimate. A++

Paid $1,200–1,400OverpricedToilet repairPlumbing leak detectionPlumbing pipe repair
aidan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Imperial has always been there for us and Austin as well has come to countless of our centers to help us with some of our rough plumbing issues and it was always been a pleasure working with anyone from the company all of the techs are knowledgeable and respectful

Paid $2,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can't say enough about Justin Nathan and their supervisor at Empire Plumbing the entire team and the two technicians I just mentioned and the supervisor were absolutely incredible from start to finish they took the time to truly understand my personal financial situation and work with me to find realistic…

Paid $2,000+Not sureToilet repairPlumbing leak detectionPlumbing pipe repair
suzann12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I recently had another excellent experience with Imperial Plumbing, having collaborated with both Paul and Austin. Their professionalism and expertise are commendable, and they consistently take the time to thoroughly explain all aspects of the service. I particularly value their transparency and the comprehensive…

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Imperial Plumbing did a great job. Austin was GREAT to work with! He was very professional, knowledgeable and helpful!! I will definitely work with them again!

Paid $100–200Great pricePlumbing leak detectionFaucet repair
Shani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Paul with imperial plumbing is the best. Any question I asked he responded with very educated answers. I highly recommend using them for all your plumbing needs! 10/10

Great pricePlumbing leak detection
SucreLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Service with integrity. We won't be calling any other plumber EVER! Thank you Elmer, for standout service with compassion on all our issues and for not rushing with my family. This man spoke clearly and is as educated as an old timer. Five stars .

Great priceToilet repairGarbage disposal installationDrain cleaning
Gilda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After my house was flooded, I was incredibly stressed and unsure where to start. Imperial Plumbing stepped in and handled everything with professionalism, care, and expertise. They have been responsible for all of the plumbing repairs and restoration work, and I honestly couldn’t be more grateful. From day one,…

Paid $1,000+Water heater installationGarbage disposal installationPlumbing leak detection
AustinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin was great helped solved my main issues and helped identify the others 100% will use again

Great pricePlumbing leak detection
Sandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Austin was very professional and took the time to explain the best solution which involved replacing leaking pipes. I will use this company again with any future plumbing needs. I highly recommend Imperial Plumbing for all your plumbing needs.

Reasonable pricePlumbing leak detection
Beattie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Imperial plumbing has been a wonderful company to do business with. Elmer has serviced our plumbing needs for several years and is always very professional, personable, and thorough.

Paid $200–300Great priceToilet repairPlumbing leak detectionPlumbing leak repair
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

the worker was very good at what he did

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing leak repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The best experience with a plumbing service we’ve ever had! The owner was fast and highly efficient at his job, his work was high quality and his pricing was beyond amazing. After days of an outside pipe leaking into my yard, he came and fixed it within an hour of my call. Very professional and an expert within his…

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Jessie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elmer is very knowledgeable and professional. He didn't try to convince me that I needed more work done than necessary. I value his honesty and integrity and I will continue with this company for future use. Thank you Elmer, it was a pleasure meeting you and I truly appreciate your professional.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ReneeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elmer was very kind & did an excellent job!

Plumbing leak detectionFaucet installationFaucet repair
Güero1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! Gave me several great options to fix my issue.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Maelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

absolute lifesaver!! Gave me a ton of options, was super helpful, and got the job done quickly! definitely referring to all my girlfriends!!!

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
DarkHalo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Vany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a water leak at our home and luckily a dear friend recommended Paul. The truth is that despite the hard time we had with this unexpected plumbing problem my family and I are very grateful and happy with Paul's service. He took care of us quickly, fixed the problem, and guaranteed his work. Not only did he…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did you know you should drain and flush out your water heater yearly? 🤷‍♀️. Shout out to Imperial Plumbing Services for doing an outstanding job with our water heater maintenance today! Paul was on time, very professional and knew just what to do. He drained, flushed and replaced a couple of parts that had been…

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Professionalism
Nadia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve had to reach out multiple times this year for some issues with our toilets. Paul had come to help us each time and is very friendly in each occurrence. He introduces himself over phone call to let us know who is coming and plan a convenient time and is very prompt. He explains the issues he sees well and the…

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
MaurineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated well prior to arrival. He was on time. Very professional. Explained what was wrong and how it was repaired. Future use suggestions. He was polite, neat and clean and and left the area he was in tidy. He has been here before for a repair and did an excellent job

Plumbing leak detectionPlumbing pipe repairWater tank repair+ Responsiveness+ Punctuality+ Quality
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul arrived at 9:00 PM. He quickly and efficiently diagnosed a defective faucet and worn out plastic shut off valves that no longer worked. Valves replaced and arrangements made to order replacement faucet. Paul was very polite, professional, and efficient, even though it was 10:00 pm when he finished, long past…

Plumbing leak detection+ Responsiveness+ Professionalism
Sherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul of Imperial Plumbing was very professional in all ways. Very prompt, was here when he said he would be. Very knowledgeable, good with puppies & people. Will definitely keep him on our repair list for the future. So happy with his work, we've already told people about him and his work. He's your man for any…

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Paul at Imperial Plumbing. He is extremely reliable and honest. (No "make work")

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Carolina3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality

Price

$529+27% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 36%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair46$322–$1.1k
Toilet repair39$176–$656
Plumbing leak detection32$78–$630
Plumbing leak repair30$227–$807
Drain cleaning29$161–$493
Faucet repair18$166–$529
Water heater installation16$1.2k–$2.5k
Sewer cleaning15$209–$709

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