How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREImperial Plumbing
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 540 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Imperial Plumbing for 8 kinds of job.
Imperial Plumbing for plumbing pipe repair
Clear ✕All 46 Google reviews tagged “Plumbing pipe repair” · showing 20
Justin Wise did an amazing professional job! The work was exceptional and the clean up was great.
Austin came on time and got the job done quickly and efficiently. He was flexible when I requested a change, even when it involved more digging for him. Very happy with my experience overall.
Sean walked in, looked at my ancient pipe situation, and I swear he aged 10 years. But he fixed it anyway. The man has seen things. Give him a raise. 5 stars.
Great experience. Prompt service, clear explanation and Austin was very accommodating, as he worked his schedule around the delivery of a specific toilet I ordered to be installed. Would definitely use again!
I had imperial do a complete drain replacement in my house they did a great job and were very clean and stayed in touch with me the whole time. I really appreciate them for the job they did.
We had an unexpected drain issue under our washer. We called Imperial and they came out and assessed the drain and figured out how to fix the problem the contractors who built our home did. They gave us several options at different price points so we could decide which one would fit our budget. We were able to have…
They responded quickly. They did the estimate quickly. And they were able to complete the work the next day. They were also super nice.
Very nice, knowledgeable, educated me on what was going on and fixed my problem. Justin was great. Thank you
Justin did a fantastic job on my clogged toilets and household drainage pipes. He actually deserves a 10 star review in my opinion.
Austin Sfraga and Sean Lucas at Imperial Plumbing are incredibly professional, knowledgeable at what they do, dependable, and honest. If you’re looking for experienced, honest, and high quality work these are the guys.
Imperial plumbing replaced a sewer pipe and installed a back flow valve. Nathan, Shawn and Justin were skilled and knowledgeable plumbers. They were professional, courteous and after the trench was filled in, they did a great cleanup job with my landscaping. I will use Imperial again.
Austin was amazing, had the guys come out and redo all my plumbing lines and a few leaks, he was always courteous, respectful, and great at communicating what was going on! Highly reccomend these folks and Austin specifically!
Paul was on time and so polite and had my plumbing fixed quickly and professionally
Great company. They provide very insightful information and recommendations. They show you everything. Great service overall!
Had been having issues with clogged shower and toilet backing up. Austin came and ran a camera to check possible issues. Had tree roots growing inside sewer lines. Gave quote and was able to start working on replacing pipes and descaling with minimal downtime. Would highly recommend Imperial Plumbing for any and all plumbing needs. Thanks again Austin.
Great service. Justin was top notch. Explained everything and gave complete estimate. A++
Imperial has always been there for us and Austin as well has come to countless of our centers to help us with some of our rough plumbing issues and it was always been a pleasure working with anyone from the company all of the techs are knowledgeable and respectful
I can't say enough about Justin Nathan and their supervisor at Empire Plumbing the entire team and the two technicians I just mentioned and the supervisor were absolutely incredible from start to finish they took the time to truly understand my personal financial situation and work with me to find realistic…
Customer service was excellent. Austin answered all my questions. He was extremely polite and very professional. He explained everything he was doing and why it needed to be done. Very pleased with the work completed. The bathroom sten was fixed and no more leaking, he put in a new handles and it looks amazing. He…
I recently had another excellent experience with Imperial Plumbing, having collaborated with both Paul and Austin. Their professionalism and expertise are commendable, and they consistently take the time to thoroughly explain all aspects of the service. I particularly value their transparency and the comprehensive…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 46 | $322–$1.1k |
| Toilet repair | 39 | $176–$656 |
| Plumbing leak detection | 32 | $78–$630 |
| Plumbing leak repair | 30 | $227–$807 |
| Drain cleaning | 29 | $161–$493 |
| Faucet repair | 18 | $166–$529 |
| Water heater installation | 16 | $1.2k–$2.5k |
| Sewer cleaning | 15 | $209–$709 |
