How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREImperial Plumbing
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 540 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Imperial Plumbing for 8 kinds of job.
Imperial Plumbing for plumbing pipe repair
Clear ✕All 46 Google reviews tagged “Plumbing pipe repair”
Justin Wise did an amazing professional job! The work was exceptional and the clean up was great.
Austin came on time and got the job done quickly and efficiently. He was flexible when I requested a change, even when it involved more digging for him. Very happy with my experience overall.
Sean walked in, looked at my ancient pipe situation, and I swear he aged 10 years. But he fixed it anyway. The man has seen things. Give him a raise. 5 stars.
Great experience. Prompt service, clear explanation and Austin was very accommodating, as he worked his schedule around the delivery of a specific toilet I ordered to be installed. Would definitely use again!
I had imperial do a complete drain replacement in my house they did a great job and were very clean and stayed in touch with me the whole time. I really appreciate them for the job they did.
We had an unexpected drain issue under our washer. We called Imperial and they came out and assessed the drain and figured out how to fix the problem the contractors who built our home did. They gave us several options at different price points so we could decide which one would fit our budget. We were able to have…
They responded quickly. They did the estimate quickly. And they were able to complete the work the next day. They were also super nice.
Very nice, knowledgeable, educated me on what was going on and fixed my problem. Justin was great. Thank you
Justin did a fantastic job on my clogged toilets and household drainage pipes. He actually deserves a 10 star review in my opinion.
Austin Sfraga and Sean Lucas at Imperial Plumbing are incredibly professional, knowledgeable at what they do, dependable, and honest. If you’re looking for experienced, honest, and high quality work these are the guys.
Imperial plumbing replaced a sewer pipe and installed a back flow valve. Nathan, Shawn and Justin were skilled and knowledgeable plumbers. They were professional, courteous and after the trench was filled in, they did a great cleanup job with my landscaping. I will use Imperial again.
Austin was amazing, had the guys come out and redo all my plumbing lines and a few leaks, he was always courteous, respectful, and great at communicating what was going on! Highly reccomend these folks and Austin specifically!
Paul was on time and so polite and had my plumbing fixed quickly and professionally
Great company. They provide very insightful information and recommendations. They show you everything. Great service overall!
Had been having issues with clogged shower and toilet backing up. Austin came and ran a camera to check possible issues. Had tree roots growing inside sewer lines. Gave quote and was able to start working on replacing pipes and descaling with minimal downtime. Would highly recommend Imperial Plumbing for any and all plumbing needs. Thanks again Austin.
Great service. Justin was top notch. Explained everything and gave complete estimate. A++
Imperial has always been there for us and Austin as well has come to countless of our centers to help us with some of our rough plumbing issues and it was always been a pleasure working with anyone from the company all of the techs are knowledgeable and respectful
I can't say enough about Justin Nathan and their supervisor at Empire Plumbing the entire team and the two technicians I just mentioned and the supervisor were absolutely incredible from start to finish they took the time to truly understand my personal financial situation and work with me to find realistic…
Customer service was excellent. Austin answered all my questions. He was extremely polite and very professional. He explained everything he was doing and why it needed to be done. Very pleased with the work completed. The bathroom sten was fixed and no more leaking, he put in a new handles and it looks amazing. He…
I recently had another excellent experience with Imperial Plumbing, having collaborated with both Paul and Austin. Their professionalism and expertise are commendable, and they consistently take the time to thoroughly explain all aspects of the service. I particularly value their transparency and the comprehensive…
Imperial plumbing is amazing. We had them do the plumbing for a half bath in a new addition to our house. It was a very big project a lot of work involved digging drilling piping. They drilled, pipes, and connected the lines to our septic tank which also needed a huge maintenance on its own. The imperial plumbing…
Austin is Awesome! Dig this huge hole and repaired our pipes! Best group of plumbers in town
Imperial plumbing is great! I have used them several times. They are fast to respond, reliable and not too expensive. I recommend Austin!
Austin was quick to respond to our needs and was thorough and professional in his work. The cost was also excellent.
Austin was very kind, knowledgeable and professional. He went above and beyond. He was also very kind to my dog. Recommend Austin 100%!
Fast and reliable! Called them, explained the problem (water system rebuild) and they came out same day to quote and finished the job in 2 hours the next day. Austin the technician is a true professional and explained everything in detail. Highly recommend
Excelente servicio! Siempre fue muy amable, súper rápido y confiable, recomiendo su trabajo
The best experience with a plumbing service we’ve ever had! The owner was fast and highly efficient at his job, his work was high quality and his pricing was beyond amazing. After days of an outside pipe leaking into my yard, he came and fixed it within an hour of my call. Very professional and an expert within his…
Elmer is very knowledgeable and professional. He didn't try to convince me that I needed more work done than necessary. I value his honesty and integrity and I will continue with this company for future use. Thank you Elmer, it was a pleasure meeting you and I truly appreciate your professional.
We had an urgent leak at the house and Elmer, our technician from Imperial Plumbing, came out and arranged time to make the necessary repairs as quickly as possible. He was very professional, very friendly, and thorough. We really appreciated his thoughtfulness and friendly approach. We will be using him again if we…
Paul was amazing. He did high quality work and everything was spotless when he left. God bless your business and I pray that you will be greatly successful!
We found Paul with imperial plumbing to be exceptional with his pricing and workmanship! We had a difficult pipe replacement job and he was able to provide us with multiple options, very reasonable price points, and he was quick to schedule a time to do the pipe replacement. He was also incredibly honest, first…
Amazing service! Gave me several great options to fix my issue.
absolute lifesaver!! Gave me a ton of options, was super helpful, and got the job done quickly! definitely referring to all my girlfriends!!!
Prompt, professional service! Cannot say enough good things about Imperial. Clean. Knowledgeable. Showed up on time, performed scheduled work, charged same as estimated.
Great Service
We had a water leak at our home and luckily a dear friend recommended Paul. The truth is that despite the hard time we had with this unexpected plumbing problem my family and I are very grateful and happy with Paul's service. He took care of us quickly, fixed the problem, and guaranteed his work. Not only did he…
Thank you very much for the good job you did in my house, I highly recommend you and of course if I have another job for you in the future, I will not hesitate to call you again to hire your very clean, beautiful and professional services. My wife and I were very happy and satisfied once again thank you very much
Paul was very professional. He was on time, provided an explanation of what the problem was, and how the issue was going to be resolved. Paul, ensured all questions, concerns, etc were addressed before he left.
Communicated well prior to arrival. He was on time. Very professional. Explained what was wrong and how it was repaired. Future use suggestions. He was polite, neat and clean and and left the area he was in tidy. He has been here before for a repair and did an excellent job
Paul of Imperial Plumbing was very professional in all ways. Very prompt, was here when he said he would be. Very knowledgeable, good with puppies & people. Will definitely keep him on our repair list for the future. So happy with his work, we've already told people about him and his work. He's your man for any…
I highly recommend Paul at Imperial Plumbing. He is extremely reliable and honest. (No "make work")
Paul with imperial plumbing was an exceptional experienced plumber. He took care of my clogged shower, also adjusted the water pressure. Making sure I had hot water for winter. He got the job done in a timely manner. Is very polite and professional. The only downside is that he isn’t 24/7 but I would definitely call him again.
I'm so glad my neighbor referred me to Paul. I've used Paul on multiple occasions and plan to again in the future. He is extremely competent and professional, and is great about explaining all of the alternatives and their pros and cons. His prices are reasonable as well. He also took the time to explain to me…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 46 | $322–$1.1k |
| Toilet repair | 39 | $176–$656 |
| Plumbing leak detection | 32 | $78–$630 |
| Plumbing leak repair | 30 | $227–$807 |
| Drain cleaning | 29 | $161–$493 |
| Faucet repair | 18 | $166–$529 |
| Water heater installation | 16 | $1.2k–$2.5k |
| Sewer cleaning | 15 | $209–$709 |
