How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREImperial Plumbing
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 540 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Imperial Plumbing for 8 kinds of job.
Imperial Plumbing for toilet repair
Clear ✕All 39 Google reviews tagged “Toilet repair” · showing 20
Justin (Eeyore) was amazing! From the moment I made the call to the completion of my project, I felt like a valued customer and I was treated fairly. The service was swift and accurate, and the price was on point. I highly advise the membership!
Justin was awesome! Justin was knowledgeable, proficient and super nice. Whew!
Shout out to Austin and Sean at Imperial Plumbing. I had a mystery issue with a bad odor coming into my house. Austin ran a few tests and was able to diagnose the problem. They explained the problem, solution and cost, so that I could understand. Problem solved! Austin and Sean were both very friendly and professional. My dog really liked them, too!
Austin was the guy who came. He is amazing and will be contacting again . Thank you
They responded quickly. They did the estimate quickly. And they were able to complete the work the next day. They were also super nice.
Justin did a fantastic job on my clogged toilets and household drainage pipes. He actually deserves a 10 star review in my opinion.
Austin Sfraga and Sean Lucas at Imperial Plumbing are incredibly professional, knowledgeable at what they do, dependable, and honest. If you’re looking for experienced, honest, and high quality work these are the guys.
Phenomenal job done by Austin and Sean! Will always recommend! Exceptional service
We had an issue with our toilet tank. They were available and responsive to our needs. Austin & Mick from Imperial Plumbing were professional , skilled and polite. Got the job done and great service Thank you ! We will use you again..
Austin did an amazing job he was very professional and respectful he made sure that everything was fixed and running smoothly before left definitely recommend calling
Great service. Justin was top notch. Explained everything and gave complete estimate. A++
Imperial has always been there for us and Austin as well has come to countless of our centers to help us with some of our rough plumbing issues and it was always been a pleasure working with anyone from the company all of the techs are knowledgeable and respectful
I can't say enough about Justin Nathan and their supervisor at Empire Plumbing the entire team and the two technicians I just mentioned and the supervisor were absolutely incredible from start to finish they took the time to truly understand my personal financial situation and work with me to find realistic…
The folks from Imperial were able be on the scene within 24 hrs, did a great job, and helped identify some issues for future work that will be big improvements for some less than ideal work done by others in the past.
Awesome Austin came and saved the day yet again! We have had a series of unfortunate events at my preschool & Austin was there within hours every time!
Imperial plumbing is great! I have used them several times. They are fast to respond, reliable and not too expensive. I recommend Austin!
Quick And Fast Service . Arrived on time . Very professional, took care of the job
Very professional and knowledgeable five star all around
Service with integrity. We won't be calling any other plumber EVER! Thank you Elmer, for standout service with compassion on all our issues and for not rushing with my family. This man spoke clearly and is as educated as an old timer. Five stars .
Loved how quick my toilet situation got resolved! Didn’t know what to do when I saw my toilet flooding, but I called imperial plumbing and they knew exactly what to do! Thank you 🙏🏾
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 46 | $322–$1.1k |
| Toilet repair | 39 | $176–$656 |
| Plumbing leak detection | 32 | $78–$630 |
| Plumbing leak repair | 30 | $227–$807 |
| Drain cleaning | 29 | $161–$493 |
| Faucet repair | 18 | $166–$529 |
| Water heater installation | 16 | $1.2k–$2.5k |
| Sewer cleaning | 15 | $209–$709 |
