How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREImperial Plumbing
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 44 leak detection services · 5.0★ from 540 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Imperial Plumbing for 8 kinds of job.
Imperial Plumbing for toilet repair
Clear ✕All 39 Google reviews tagged “Toilet repair”
Justin (Eeyore) was amazing! From the moment I made the call to the completion of my project, I felt like a valued customer and I was treated fairly. The service was swift and accurate, and the price was on point. I highly advise the membership!
Justin was awesome! Justin was knowledgeable, proficient and super nice. Whew!
Shout out to Austin and Sean at Imperial Plumbing. I had a mystery issue with a bad odor coming into my house. Austin ran a few tests and was able to diagnose the problem. They explained the problem, solution and cost, so that I could understand. Problem solved! Austin and Sean were both very friendly and professional. My dog really liked them, too!
Austin was the guy who came. He is amazing and will be contacting again . Thank you
They responded quickly. They did the estimate quickly. And they were able to complete the work the next day. They were also super nice.
Justin did a fantastic job on my clogged toilets and household drainage pipes. He actually deserves a 10 star review in my opinion.
Austin Sfraga and Sean Lucas at Imperial Plumbing are incredibly professional, knowledgeable at what they do, dependable, and honest. If you’re looking for experienced, honest, and high quality work these are the guys.
Phenomenal job done by Austin and Sean! Will always recommend! Exceptional service
We had an issue with our toilet tank. They were available and responsive to our needs. Austin & Mick from Imperial Plumbing were professional , skilled and polite. Got the job done and great service Thank you ! We will use you again..
Austin did an amazing job he was very professional and respectful he made sure that everything was fixed and running smoothly before left definitely recommend calling
Great service. Justin was top notch. Explained everything and gave complete estimate. A++
Imperial has always been there for us and Austin as well has come to countless of our centers to help us with some of our rough plumbing issues and it was always been a pleasure working with anyone from the company all of the techs are knowledgeable and respectful
I can't say enough about Justin Nathan and their supervisor at Empire Plumbing the entire team and the two technicians I just mentioned and the supervisor were absolutely incredible from start to finish they took the time to truly understand my personal financial situation and work with me to find realistic…
The folks from Imperial were able be on the scene within 24 hrs, did a great job, and helped identify some issues for future work that will be big improvements for some less than ideal work done by others in the past.
Awesome Austin came and saved the day yet again! We have had a series of unfortunate events at my preschool & Austin was there within hours every time!
Imperial plumbing is great! I have used them several times. They are fast to respond, reliable and not too expensive. I recommend Austin!
Quick And Fast Service . Arrived on time . Very professional, took care of the job
Very professional and knowledgeable five star all around
Service with integrity. We won't be calling any other plumber EVER! Thank you Elmer, for standout service with compassion on all our issues and for not rushing with my family. This man spoke clearly and is as educated as an old timer. Five stars .
Loved how quick my toilet situation got resolved! Didn’t know what to do when I saw my toilet flooding, but I called imperial plumbing and they knew exactly what to do! Thank you 🙏🏾
Paul was awesome I thought i knew a thing or two about plumbing but he was very kind in showing me what I was missing. I guess thats why he is the pro and not. I would be 100% confident in referring anyone who would need his services. Thank you for all that you did for me. Keep up the great work.
Had Elmer come by and got the job done super quick with no issues!
Imperial plumbing is a 5 star organization. From the time I reached out to them regarding my issue, til the time they came to fix my problem you couldn’t ask for a more professional team. I would heartily recommend them for any plumbing issue
No problems. Good service. Recommend
Great pros. Efficient, clean and respectful.
Had my plumbing done today and everything went well. Austin was quick and knowledgeable about everything. I would recommend Imperial Plumbing to anyone who needs plumbing work done.
Same day service, polite and personable young man who listened and promptly went to work! Thanks Elmer!!
Imperial plumbing has been a wonderful company to do business with. Elmer has serviced our plumbing needs for several years and is always very professional, personable, and thorough.
Elmer was extremely professional and took extra time to evaluate the problem and fix it as best he could. I would, and will, definitely use their services again.
Paul was very professional and courteous the entire time he was here. He covered his shoes when he came in and thoroughly cleaned up his work before he left. He was on time and completed the job above expectations. We highly recommend Imperial Plumbing!
We had an extreme emergency. Gave these folks a call they were out within a half hour. Very very professional very much appreciated. I recommend 100% to anyone who needs service .
My Home Warranty called them because our toilet was running and our shutoff valve started leaking. After they arrived they spent more time putting together an estimate for repairs. The estimates they gave me between $700 and $1200 for a complete toilet replacement. I told them I could buy a new toilet for $200. When…
Great Service
Paul came when he said he would. Corrected both plugged drain problems and explained what he did . Very courteous. I will recommend him when asked. Thank you.
Quick and easy solution for my toilet problem with great service from Paul.
I highly recommend Paul at Imperial Plumbing. He is extremely reliable and honest. (No "make work")
Imperial Plumbing was responsive, gave great customer service and was able to fix our leaking toilet promptly that day. We will gladly return to Imperial Plumbing Services for all of our plumbing needs.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 46 | $322–$1.1k |
| Toilet repair | 39 | $176–$656 |
| Plumbing leak detection | 32 | $78–$630 |
| Plumbing leak repair | 30 | $227–$807 |
| Drain cleaning | 29 | $161–$493 |
| Faucet repair | 18 | $166–$529 |
| Water heater installation | 16 | $1.2k–$2.5k |
| Sewer cleaning | 15 | $209–$709 |
