How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%91+12.9Replies to reviews 7%61+4.3Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREImport Motor Werks
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 812 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Import Motor Werks for 8 kinds of job.
Import Motor Werks for tires
Clear ✕All 20 Google reviews tagged “Tires”
Great service!
We think they’re honest, pricing beats dealership, appreciate their diagnostic checklists, they don’t suggest unnecessary work.
Fantastic every time again! I appreciate the honesty too!! Thank you for taking care of us!
Great service! I was pleased with the quality and timeliness of the work done as well as the customer service.
Very professional and courteous.
Excellent help from Daniel setting up the diagnostics and needed repairs, and excellent workmanship from Matt in getting the repairs done on time and to high quality standards! The IMW team is a high functioning company! It was my first time and I'm definitely coming back!
Friendly, cost effective service. Highly recommend!
Great experience for our first BMW service. Will definitely be back and recommend Import Motor werks to others.
I couldn't be more happy. I will never take my vehicle anywhere else nor will my family or friends in Import Motor's is absolutely by far the best.
Serviced on time and reasonably priced. Especially when compared to Porsche dealer!
Great fast service at a great price!
I would not trust anyone else with my car!
IMW recently took care of some larger maintenance items, new tires, alignment, and window tinting for my Cayenne. Prices were definitely better than the Porsche dealer. So was the service. Michael kept me apprised of the status throughout - I really appreciated that. I like their online interface for reviewing the…
Highly recommend - I can’t say enough positive things about Import Motor Werks. The Import Motor Werks staff is professional and very knowledgeable. Daniel (the service rep) provided me with a projected completion timeline for my automobile repair and kept me abreast of any potential changes via text message.…
I have done business with Import Motor Werks for 10 years or more. They have worked on a wide range of vehicles that I have owned (Japanese, Euro, even domestic a couple of times). They have performed a wide range of services from oil change and tires, to timing belt services and engine rebuilds. They have always…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 63 | — |
| General repairs & maintenance | 56 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 24 | — |
| Wheel alignment | 24 | — |
| Brakes | 23 | — |
| Tires | 20 | — |
| Engine repair | 19 | — |
