How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%91+12.9Replies to reviews 7%61+4.3Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREImport Motor Werks
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 812 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Import Motor Werks for 8 kinds of job.
Import Motor Werks for vehicle inspection
Clear ✕All 11 Google reviews tagged “Vehicle Inspection”
Extremely pleased with the entire engagement experience. My input for service was quickly acknowledged and quoted via VM. The service itself was fantastic and the billing appropriate, fair and communicated with trust. Certainly will be back!
They were very friendly and knowledgeable, and graciously fit me in with a last minute request for a pre-sales inspection. The inspection was thorough and saved me a lot of money and trouble.
I was kept up to date at every step… well done!
Melody is a gem! She helped me with a PPI for a used car that I was looking to buy at a local dealership. She spent a lot of time providing me with information on this vehicle, over and BEYOND what anyone could ask for! The owner, Tammy, was great too! Motor Werks will definitely have my business in the future!
Always a great experience taking my car to Import Motor Werks
Good price and Great customer service and communication. Micheal makes sure you are informed! Was not easy putting my 2021 Porsche 718 GTS in the hands of someone outside the dealer.
I live in NJ and I was interested in purchasing a car located in NC so I worked with Kim, Michael and the team to have the vehicle inspected prior to purchase. Everyone was extremely accommodating and professional throughout the whole process and their service was outstanding and thorough. I honestly couldn’t have…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 63 | — |
| General repairs & maintenance | 56 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 24 | — |
| Wheel alignment | 24 | — |
| Brakes | 23 | — |
| Tires | 20 | — |
| Engine repair | 19 | — |
