Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts
Google reviewers rate Infinity Pools of Michigan 5/5 based on 107 reviews, highlighting punctuality, professional communication, and efficient pool opening and closing services. Customers frequently mention thorough equipment maintenance, helpful explanations of pool systems, and courteous staff who clean up after work. One low-star review cites a pattern of receiving disputed invoices for unapproved repair and permit fees months after project completion. The owner did not reply to any of the reviews.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
107 Google reviews we collected
Phrases our text analysis found in 86 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve and his crew are extremely courteous, informative, professional and on time.”
“The office immediately called, explained the situation and stated they would send out another team the next day.”
“They always do such amazing job and they go beyond helping when you need help with your Pool In customer service is amazing”
“Overall, I highly recommend Infinity Pools of Michigan for their expertise and friendly customer service.”
“Had my pool opened, the team was able to help us out explaining the functionality of the filter system and other pools items, we just moved in and it…”
“I appreciate your diligence, work ethic and integrity.”
“Fair prices, quick work, easy to deal with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Infinity Pools of Michigan for 4 kinds of job. Pick one to see what they paid and said.
Infinity Pools is committed to customer service. . .Steve and his crew are extremely courteous, informative, professional and on time. They do great work!!! We are very pleased!!!
As a PM for multiple properties, this was the first time I used Infinity Pools of Michigan as a pool closing service. The office was very accommodating to multiple schedule changes. The first service techs recognized the complexity of the pool was over their experience level and instead of "trying" they alerted…
First time closing a pool and they made it completely seamless. They handled everything. I'll definitely be using them for our opening next spring!
Professional and friendly service. Closed my pool efficiently. Looking forward to working with this company again to open the pool in 2026.
Very professional! The guys came in, said hello, and got to work! They know what they are doing.
Great service. They even took out the ladder and step rail which i wasn't expecting.
| Job | Reviews | Category typical |
|---|---|---|
| Swimming pool summerization | 9 | — |
| Cleaning | 4 | — |
| Inground pool installation | 3 | — |
| Swimming pool equipment maintenance | 2 | — |
5.0 ★★★★★ 107 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Infinity Pools is committed to customer service. . .Steve and his crew are extremely courteous, informative, professional and on time. They do great work!!! We are very pleased!!!
As a PM for multiple properties, this was the first time I used Infinity Pools of Michigan as a pool closing service. The office was very accommodating to multiple schedule changes. The first service techs recognized the complexity of the pool was over their experience level and instead of "trying" they alerted the office. Saving any undo mistakes which was very much appreciated. The office immediately called, explained the situation and stated they would send out another team the next day. They did and the owner showed as well. The job was completed with great care, was timely and professional. I scheduled the pool opening and system updates the same day. Great job. Highly recommended.
First time closing a pool and they made it completely seamless. They handled everything. I'll definitely be using them for our opening next spring!
Professional and friendly service. Closed my pool efficiently. Looking forward to working with this company again to open the pool in 2026.
Great Communication always on time, great service!
Very professional, good service!
Great communication and very courteous technicians
Very professional! The guys came in, said hello, and got to work! They know what they are doing.
They did a great job closing my pool!
Timely and professional.
Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts
