Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Infinity Pools of Michigan logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%62+9.4Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Infinity Pools of Michigan

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 5.0★ from 107 Google reviews

📞 Call (248) 238-3811Request a call backWebsite ↗

Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Infinity Pools of Michigan is better than 95% of swimming pool installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Infinity Pools of Michigan is better than 90% of swimming pool installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Infinity Pools of Michigan is better than —% of swimming pool installation services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Infinity Pools of Michigan is better than 62% of swimming pool installation services.B
62
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Infinity Pools of Michigan is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Infinity Pools of Michigan is better than —% of swimming pool installation services.–
—

Reviews for your job

Customers hired Infinity Pools of Michigan for 4 kinds of job.

Infinity Pools of Michigan for swimming pool summerization

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool summerization”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Swimming pool summerization”

Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Timely and professional.

Reasonable priceSwimming pool summerization
Vickie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Guys were professional, helpful and efficient. They did a fabulous job. Cleaned up very well. Job well done!!! Definitely hiring them again!

Customer photo from Vickie's review
Reasonable priceSwimming pool summerization
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Prompt, polite, and professional…

Reasonable priceSwimming pool summerization
Phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Once again, the team from Infinity Pools did an outstanding job opening my pool! Not only are they timely and efficient in their work, but they also go above and beyond to make sure the water is crystal clear, everything is put away, and the pool deck is washed down. I greatly appreciate their conscientious effort…

Reasonable priceSwimming pool summerization
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Pool open was well very professionally handled. Thanks

Reasonable priceSwimming pool summerization
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team was very professional and prompt. Heidi is easy to get a hold of and answers any questions when they arise.

Swimming pool summerization
nasim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional and friendly the know what they are doing and they take the extra step to satisfy their customers I been doing business with them for the last 5 years and I am happy with what their service

Reasonable priceSwimming pool summerization
mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very easy to work with!

Swimming pool summerization
Houda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Not sureSwimming pool summerization

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 72%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Swimming pool summerization9—
Cleaning4—
Inground pool installation3—
Swimming pool equipment maintenance2—

Compare with

Watson's of Ann Arbor logoWatson's of Ann ArborExperts Score 89Ann Arbor · 4.92★3 R Pools logo3 R PoolsExperts Score 78Ann Arbor · 4.77★Goldfish Swim School - Ann Arbor logoGoldfish Swim School - Ann ArborExperts Score 69Ann Arbor · 4.67★