ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Control - Bellevue logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%39+5.9Craft & service 20%68+13.6Value 10%42+4.2Momentum 8%37+3Track record 7%51+3.6Accountability 5%94+4.7Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCORE

Insight Pest Control - Bellevue

Better than 43% of ant exterminators · #23 of 40

4.9★2,762 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
92%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★ Krishna · Edited a week ago

I have called them for pest control and showed them spider web and spider moving inside house. Technician sprayed some Chemical around and inside house and I see spider and web at same place on the wall inside house. During the process I called it multiple times and their answer was we do not spray there and they…

Paid $200+Reasonable priceRodent exterminationSpider exterminationAnt extermination
★★★★★ Daniel · 3 weeks ago

Heather always does a great job! Checks all bait stations and all the sofits and eve’s cleaning all around the house and shop

Paid $40–60Reasonable priceRodent exterminationSpider extermination
★ Gregg · 3 weeks ago

Would rate 0 if I could. Received statement for quarterly service and details of tasks performed. Unfortunately no tech stepped foot on property. Cameras front, side and back had no tech activity. Wife home all day. Waste of money. Maybe a refund for quarterly charge would be appropriate

Paid $200+
★★★★★ jennifertracz · Edited 3 weeks ago

From the initial phone call to the service call ..... Professional, friendly, everything well explained See you never wasps!! Aiden came for a second visit and he was also fantastic

Paid $200+Reasonable priceService not listed
★★★★★ Tamara · 3 weeks ago

Andrew is a great worker who goes above and beyond! Andrew really takes care of our property when he visits our home. We truly appreciate his efforts in making sure we are happy

Paid $60–80Reasonable priceSpider extermination
★★★★★ Jim · 4 weeks ago

Ken Lockman did a great job for us. Talked about how to handle the traps and what kinds of bait there is. Also, he put bait behind the walls in outlets and no one has ever mentioned doing that before. I feel confident that the critters will go away now.

Paid $80–100Reasonable priceRodent exterminationAnt extermination

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.75★ (12 reviews)2024-Q2: 4.98★ (262 reviews)2024-Q3: 4.96★ (95 reviews)2024-Q4: 4.95★ (111 reviews)2025-Q1: 4.99★ (110 reviews)2025-Q2: 4.95★ (76 reviews)2025-Q3: 4.83★ (29 reviews)2025-Q4: 4.92★ (49 reviews)2026-Q1: 4.95★ (202 reviews)2026-Q2: 4.94★ (270 reviews)2026-Q3: 4.93★ (313 reviews)2026-Q4: 4.76★ (46 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$96-3% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 22%Reasonable 66%Overpriced 2%Not sure 9%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%39+5.9Craft & service 20%68+13.6Value 10%42+4.2Momentum 8%37+3Track record 7%51+3.6Accountability 5%94+4.7Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
36
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
39
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
68
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
42
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
37
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
94

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+667 / −1
Professionalism
+881 / −3
Responsiveness
+663 / −1
Punctuality
+638 / −1
Value
+470 / −0

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