How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREInsight Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.9★ from 5,399 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Control - Portland for 8 kinds of job.
Insight Pest Control - Portland for bug & insect extermination
Clear ✕All 635 Google reviews tagged “Bug & insect extermination” · showing 200
Friendly and asked a lot of pertinent questions
Frankie came and did a retreatment for me. hes always super nice, does the job quick and thoroughly. Thanks so much!
John K. did an excellent job! Took the time needed to do a great job and was very knowledgeable. Thank you John.
Appreciate Elliot’s pest control service, thoroughness and ensuring a standard of quality work
Enoch was very friendly and professional. Excellent customer service skills! Enoch checked into the mouse situation that popped up in my pump house recently. I appreciate the attention to details. Thanks.
This company is very efficient. Always on time with flexible hours. The workers are always polite and take the time to explain what they are doing that day.
The tech was friendly and thorough.
After years of fighting with sugar ants, we finally decided to let professionals do it! The two technicians were professional and courteous.
He was very professional and courteous. He answered all my questions informed of what was going on. A very pleasant experience.
Very professional and great with communication with what is needed. Very happy.
Absolute five-star service today! The spider eviction notice has officially been served, and my house and gazebo are no longer looking like a haunted house attraction. Chris showed up right on time, brought top-tier energy, and went to absolute war against the local spider population and their web empires. He…
Josh always listens to our concerns and treats all areas we ask for. He is very friendly and professional. My husband always requests Josh. Josh is going to be working a new area so he brought his replacement, John, and introduced him and took him through our requests. He also checked under our house per our request!
Really friendly, thorough and knowledgeable techs who do the treatments. They are always willing to address any questions or concerns I have to make sure the job gets done. Excellent service!
Super happy with their service and responsiveness. Even happier with no mosquitos! Thank you!
Brandon did an awesome job explaining everything he was doing. I always appreciate his suggestion and willingness to go the extra step. He was on time and friendly. Thank you very much for a job well done :)
Chris is my local Insight pest guy. He is professional, & does a fantastic job. I have 100% confidence in the quality of his work!
We have been customers of Insight for over a year, and have always been grateful for their excellent service!
Great customer service skills jason was great
Our tech Jason did a very thorough job. Got under house to detour rodents and took extra care in our home.
Great service thank you.Aaron is VERY VERY HELPFUL...i appreciate all information he tells me...
Andrew came out to service my home for pests. He was on time, friendly, and went above and beyond expectation. He answered all of my questions and covered all of my pest concerns
It’s always great to see John. He’s thorough. John does a great job.
Coen is attentive and does a great job.
Our contract with Insight Pest Control as been very effective. Before, our box elder beetle situation was overwhelming - covering the outside of our home. We would routinely find millipedes inside our home. Morgan did a great job this week in directing treatment to areas where I showed him to be of high activity…
Chris did such an amazing job! He was professional, diligent and thorough. Thank you for helping get rid of my moles, mice, spiders, wasps and ants.
Calum is very nice and knowledgeable, he came right out when I had a concern between regular visits. Thank you Calum! Thank you Insight!
Great job
Riley Did a great job today. Excellent work,
Very friendly! Morgan was great!
Riley was awesome
Eric was prompt and professional with his service.
Chris completed our service today and he was timely, professional, patient and very thorough. He did a great job. Definitely recommend this service
John was on time, friendly, and professional. He asked good questions and did a thorough job.
I am very pleased with Tim's work done today. Definitely he deserves all the stars. Easy to communicate, friendly and did his job professionally. He went above and beyond! He is the best among all the guys I had by now. He is a good example for others. I am thankful for consistently demonstrating his strong…
Jason did great!!; thank you!!
Insight takes the worry out of pets control. Had our routine service done by Calum today! He was professional, knowledgeable, and very friendly. It always puts my mind at ease when that routine service comes up. It’s an easy set it and forget it package that keeps bugs at bay so we can enjoy the yard all year long!
Conner showed up at my house right on time. Walked around my home with me and explained everything he was going to do. Such an amazing asset for your company in this day and age. Even though it was 100+ degrees outside he stayed on task until the job was completed. My first service and was very pleased. Kudos Conner.
Cruz was absolutely wonderful! We had so many bees, and he took care of all of them!
Caden did a great job at my cousins house, very thorough and efficient. Great customer service and was right on time! Thank you
Dhillon and the others work very hard. They communicate well and go the extra mile. Quick to respond. Bring there very best.
Calum has become our regular big guy and he is great! He has taken care of every issue we’ve had ants, wasps, and now moles. He’s friendly, timely, and professional. Highly highly recommend.
Calum has been excellent with all of our needs for pest control! Extremely friendly, punctual, professional and full of knowledge. Highly recommend!
Connor did an awesome job taking care of our house. He was super friendly and professional!
Very happy with pest solutions to keep us ear free. Our technician Calum was very helpful and polite!
Cruz did a great job, the best I’ve experienced since I’ve lived here. This is the 3rd company I’ve tried to use and he has been the most thorough. A very pleasant experience, my wife feels the same way and she was doubtful that it was going to be any different than before. Thank you
Nate was so kind and helpful! Great guy and a great company!
Connor was very professional and provided great service.
Conner was very professional, great to work with!
I guy Tim did a wonderful job around my house 10/10 customer service
Calum did a good job and answered our questions.
connor, conner, & cruz Professional and personable. Looking forward to good results!
Dallin and Blake were great to work with! Blake took the time to show me where the ants were coming from so we will keep an eye on those. Hoping this will help with our ant and spider problem!
Had our appt with Dylsn today, very friendly and professional. Thank you!
Excellent service !!! Connor was great very friendly and professional
Gabriel is so pleasant. Even though it is early in the season he found 12 small wasp nests and removed them. He teminded me that if any wasps appear before the next scheduled treatment that I just need to call and they will schedule an additional treatment at no cost. I am allergic to wasp stings and that is…
Wesley our service tech was thorough and professional. Also made an extra effort to communicate.
Jason came out and did a great job! Goodbye Moles!
Timothy was wonderful and effecient. Very informative of products being used. Haven't had any pest issues inside home since we started using Insight.
Gab did a great job on or house today. He was very informative and professional.
All of the above
Zachary is punctual, thorough, friendly, and informative. I highly recommend this company!
Eric and his partner have successfully killed the ants! Yay! Hoping the Queen 🤴 is dead!!💀
Calum performed our service today. He was professional and polite as always!
Tech was there when he was supposed did a great job quickly but efficient. Our back deck was a mess and he still worked around it when we didn’t expect him too. Great Tech!.
I used to have Orkin pest control come out to my house but I gave Insight pest control and so far so good. Josh is so friendly, professional, communicates with you ever pest of each process. Highly would recommend this to family and friends. The price is worth the service!
Always very detailed oriented and excellent service
Great service with friendly staff and service techs.
I have been using this service for a couple of years and they have always been on time and very respectful of my home & property. When I had an issue they were very responsive in a timely manner. I highly recommend them.
Good
The services provided is exactly what is needed to deal with the issues that come up each year, such as mice & ants. I’ve had the same technician for the last couple of years. I appreciate his help and thoroughness.
Always easy to work with this company. Eric was great.
Quarterly service. Came as scheduled. Polite, asked if there was anything he needed to be aware of. Since it’s the dead of winter, bugs are not a problem at the moment. Knocked down spiderwebs and sprayed the outside around the house.
This company is incredible. Brook (the office manager/scheduler) provides quick responses and always checks in to ensure that we are getting the service we need, when we need it. I can’t go without mentioning Zack! He does such a great job and we love having him as our dedicated service person. He is timely, knowledgeable and just a nice guy.
Calum was outstanding. Great service, and extreme professional!
Excellent service every time! I feel like Zach truly cared about our home and our family! I would recommend Insight to friends & neighbors without hesitation! 👍🏻👍🏻
Thank you!
Always communicate well, always on time, and very professional Service is very effective as far as no pest IMMEDIATLY!!!
Great job!
The Insight Pest Control team did a great job pointing out potential issues and pest entry ways. More importantly, they spoke through how they planned to block these paths of entry. An awesome tech named Connor (Happy Birthday!!!) came out and did the entire house and backyard in under 2 hrs. A+ Coming back for…
Thank you Calum!!! Outstanding job and being on Time . You're professional at your job. Keep up the good work!!!
Zach was friendly, professional, polite, courteous, thorough and communicative as always!
Zachary came today 02/05/24 and again provided excellent customer service!
Callum was prompt and answered all of my questions. He was very thorough and I appreciate his attention to detail. Thank you!!
Connor and the team were very professional and polite. Look forward to seeing them again in the future.
Today our technician was Coen and just like the rest of the team, he was very professional and friendly. He serviced our home both inside and out after I had called in with an Ant problem in the kitchen. He wore shoe coverings while inside and explained what he was doing. We have been very happy with the results…
Wesley was very nice! Good with my dogs and pet conscious as I have birds and chickens. Love that these folks are self-sufficient as well as I was in a meeting when he arrived and had to return to my desk after opening the door for him.
Gabriel did a great job. Polite and addressed issues
Friendly group of people! They Always have smiles on their faces
Insight's people always do a nice job, and when I have a special request they're right on top of it. Their services have been effective, which is much apprciated in my neck of the woods, where ants seem to love the ground our hoses are built on!
Muy buena atencion el servicio puntual y atentos a su trabajo los recomiendo el precio esta muy bien 👍🏻 el día que lo contrate ese mismo día vinieron hacer a casa el primer servicio Gracias.
Zach is great to have. Always polite and helpful. Took care of everything with no worries for us, and with a nice smile. Thank you Mr. Zach!
Very happy with the service! Thanks Wesley!
Good customer service with Coen! Very polite and thorough! Thank you! Good customer service with Insight Pest Control.
Isaiah was amazing and made it to our house to deal with an ant issue during the worst ice storm we’ve had since living here. I had tried to reschedule but he made it before the phones opened. All smiles and very polite. Insight in general has been amazing to work with. I would recommend them to anyone.
Thank you for today’s visit, it was as professional and courteous as always.
Gabe was just awesome and did his job professionally. He was just fabulous and listened to what I was concerned about . I hope that I get him again! And thankfully I did and nothing changed. He was wonderful
Zachary did a great job. He was very thorough and knowledgeable and friendly
Empoyees have been very nice and respectful. Willing to answer questions and follow instructions regarding their safety on my property.
Great service. Bryce, my tech, was professional and friendly. A real pleasure to do business with. And having quarterly service has really cut down on the invasion of box elder beetles and stink bugs.
Eric was great! Took care of the house and was gone. Got here the same day I called. Lots of boxelder and stink bugs.
John was very professional today. He sprayed for black ants in our kitchen. He did the quarterly maintenance and checked for moles (which we haven't had an issue with since the last time he treated). Great job.
Jason does a great job, very professional! We were very impressed with Jason!
Calum was polite and informative. He shared a lot of information, professionally and did a very good job after we discussed what needed to be done. He was prepared for the weather.
Calum and John have both been great. The best you can ask for! They have both been kind, communicative, thoughtful and professional during every visit. They efficiently worked through our house and made sure to mention how to keep our elderly dog safe after the house service.
Noticeable difference in mice, and bees.
Justice P. has awesome customer service ! Very polite asked good questions. Thank you
Always amazing working with Jason! Definitely sticking with insight pest control
1st Excellent Service, Professional, Knowledgeable 🌟🌟🌟👏 Thank you Josh !!!! 8/30 2nd Another Excellent Service Call !! Thank you Coen 10/26 🌟🌟🌟👏 3rd Excellent Service Coen All are Clients homes 🏡 11/1 / 23 Excellent !!! Thank you !! 12/13 Great Job Jason !! TYVM !!!!!
Eric is great as per usual, completely worth the money to have have our home bug free year round.
Insight Pest Control is very through and courteous.
Great job Zackery! Thanks for a job well done!
Awesome work and quick
Gabriel was a pleasure to deal with according to my son and Insight has great team members!
Technician Eric just finished our treatment and he was very polite and knowledgeable and through! We are impressed with Insight Pest Solutions professional!
Coen completed the treatments very professionally and took the time needed to do a thorough job. He also reinforced to me if anything further needed to be done, don't hesitate to call! Follow-up is no charge.
Listened to my voncerns and took care of spraying gor them. Thank you 😊
He was an absolute delight, really knew what he was doing. Really reassuring answered all my questions. Didn’t make me feel like I was crazy, very honest and just a really great experience. Hopefully I never have to use the service again but if I did I would without a doubt call him again! Joshua is hands down worth the call for help!
My pesticide service was conducted by John (Pesticide Technician). John presented himself with a smile. He began in the house working his way out to the yard, including the fence line, garage and a shed. I asked John to hit a couple of areas I was concerned with and he did do without hesitation. John also offered an…
Eric was the consummate professional. Thorough, explained what he was doing and didn’t rush the job. Very pleased with Eric as a technician!!
Very thorough, explained everything he was going to do, followed up at end - great service.
Kendon and Calvin were on time, professional, and efficient. They were able to answer all my questions and address any concerns I had about the process.
Gabriel was really great and was able to accommodate my work from home situation. He tested everything I needed and did a great job!!
Well explained, responsive to questions and clear on process for any pest follow-up if needed. Eric did a fantastic job and really listened. He will even be back in 2 weeks due to mice. Thank you Eric
Zackery is great to work with and he is very knowledgeable. He is highly energetic and motivated to make sure the customer is happy. He is a great asset to your company.
Eric did an excellent job!!! Very professional and thorough......
Insight pest control was very professional, courteous and knowledgeable. They treated our home and we haven’t had any problems with the marmalated stink bug visitors anymore.Thank you!
Coen was great, friendly and super professional! Hope to have him as our tech in the future!
Zackary was very professional and let me know how long to wait to let my dog out after he sprayed. He asked if I had any concerns inside and let me know that if anything comes up later to call and he would come back.
Friendly and helpful staff and excellent service that is very effective at stopping ant invasions and other insects.
They should show up when they’re scheduled. I haven’t seen any bugs for weeks now.
I'm completely baffled by Insight having such a high rating. I've paid $750 for 4 services over the course of a year. Each service lasts less than 15 minutes and the technicians offer no help or expertise in preventative maintenance. They've done nothing to help us identify how rats are getting into our basement or…
Very professional and pleasant. Knowledgeable and courteous. Will definitely recommend!
Josh is the best tech there is! Really appreciate his professionalism.
Great job!!! Eric did a great job and took very good care of us.
Zachery was very pleasant and helpful. He came a little bit early from the estimated arrival time and was quick and efficient!
Very professional and thorough. He made sure to check the problem areas to ensure the bugs are not coming back.
Very polite and professional!
Good job!
Josh was very attentive and thorough. Great service!
I've been very impressed with this business. The last couple of times, Jason has come out for our service. He's very friendly, knowledgeable, and takes his time to answer all my questions and goes the extra mile. I highly recommend this company.
I think the service is working. I'm finding more dead bugs than alive ones so far. Thanks!
Isaiah is a super nice guy, super friendly while he made his way to spray around my house! He’s been out several times, and always is respectful and helpful!
Bryce came by, was very polite and respectful. He listened to my concerns and answered all my questions. He also offered advice and suggestions. Very knowledgeable and informative. Hope to see him next time for our scheduled quarterly service. He also offered a second bait box, I agreed and he left one. Josh R.
Knowledgeable professional and efficient. Great introductory visit Cean was great
Thank you for having the best employees. Very professional and friendly.
Eric always does a great job and listens to all requests. He goes through and makes sure all of the problem spaces are covered.
John was thorough, communicated well, and was exceptionally accommodating.
Coen from Insight Pest control did a great service today. Very professional experience.
Excellent service! I couldn’t be happier.
Kasey is an excellent field tech! Gave very good explanation of what he would be doing, answered all of our questions. He was very thorough to cover the areas we were concerned about! Thanks for a job well done Kasey!
Always a pleasure to have Josh come take care of our home. Thanks for working thru all the wild weather. Thanks for being fast, thorough and efficient. Well always making sure the gate is closed. We’re doggies don’t get out.
Tech did a great job, very thorough and spot on. Really did well and was attentive to our needs
Isaiah was quick, thorough and friendly. Answered all my questions with ease and reminded me to call if I ever need them to come out. Appreciate this company's customer service.
Eric was very professional and courteous and got to work right away. Thank you!!
I was able to see results of his work within 24 hours. Looking forward to more. Thank you
Bryce the technician arrived and went to work promptly, and was very courteous, efficient and professional.
“New guy” to covering my house but made sure to check all the trap/bait stations around my house. Made sure to check every last one to make sure they’re still in good working order.
Friendly and courteous. Recommend.
I recently became a widow and am unable to take care of these things myself. I’m grateful to find someone who can take care of this for me. Jason did a great job.
Update: I think it is important to update this with the follow-up action that was taken by Insight after my call to them. They were quick to follow-up with me, and also quick to rectify the issue. None of us like when things don’t go well, however I appreciate that they cared deeply about making things right. This…
Very personable
This company is always on top of things. I had a mole problem and they came out right away and got them. Josh is always nice when I see him and he always makes sure I have all my questions answered and the issues I have dealt with. I totally recommend this company and they come all the way to Washougal so even better. Debi
They are awesome! So happy every time they come!
The techs are always professional and respectful.
Friendly & professional.
Service was top-notch as usual. Was prompt, polite and provided the service without issue.
Explained process and was on time
It's a spendy service. But it's always worth every penny. The techs always go above and beyond. great care.
Josh did a great job!
He was very thorough and bugs are gone
Zach was our technician. He was very polite and friendly. Did a thorough job outside.
He took the time to answer questions and went to the areas like the Garage and basement so I could show him what I wanted treatment. Thank you for your understanding of my life problems and being flexible with my payment
They come bi-weekly. They treat for bugs and rodents. Zac was courteous and shared everything he was going to do. He was very quick.
Josh was great. He was knowledgeable and thorough
Jason did an excellent job.
Kasey is very knowledgeable, professional, and pleasant to talk with. He explained everything he was doing and asked if we had any questions several times. He represents this company very well! We were completely satisfied with and impressed by his service!
Jason is professional, personable and knowledgeable!
Followed specific instructions for our unusual requirements.
We used insight for outdoor control of ants and wasps and spiders. This gentleman today did an exemplary job. Took more time, and effort, which was truly appreciated. Thank you John!
Professional, friendly, thorough and listened very well. He seemed to care about the customer. Great personality, was such that I have felt comfortable to give him other customer referrals, feeling he'll do an excellent job with them as well. Thanks Kasey!
Needed someone ASAP to help with some annoying and persistent sugar ants in our bathroom. Called in and asked if anyone could stop by today if they had time, and Bryce was able to swing by and was super quick with helping us! Thank you Bryce!
Although I didn’t see him no bugs at my door
Isaiah from Insight Pest Control was knowledgeable, quick, and thorough! He patiently answered all my questions and was great to work with.
I wasn’t home but if don’t see anymore spiders, we’ll know it Was a great job!
Jason and Cohen always do a thorough job with getting both the exterior and interior to eliminate spiders, ants and rats. We’ve notice the pests are greatly reduced. Thanks! We can sleep better at night knowing spiders aren’t crawling on us!
Joe was on time and professional. He put out some extra traps and bait boxes for us because our dogs have been telling us we have little intruders.
Thanks for the great service!
Very professional— quick and easy!
John went above and beyond to help get rid of these persistent hornets. Thank you John!
Very courteous and professional
2 guys came through. Conner and Austin. Did great. Quick and thorough.
Great job, very quick and professional.
Always polite and professional service from each tech that comes to our home.
Bryce was very nice and informative
Great experience 👍No complaint here. I'm sure the pest don't like it.
Isaiah did a fantastic job, had great communication, and took care of some wasp nests like picking berries off a vine!
The techs were knowlegable, respectful of property, and efficent. Expectations and service level were clear and we are very satisfied with the service provided.
Calum did an exceptional work of inspecting every corner and explaining everything thoroughly. We were really happy with his service and continue working with them.
Elliot was very professional and thorough with his work. He addressed to us what we needed to do and answered all the questions we had.
He was very up front about the difficult situation at my house and how total elimination of the problematic wasp would be very hard. Appreciate the discussion and rest of the work was done quickly and professionally.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1410 | $56–$126 |
| Ant extermination | 1168 | $66–$194 |
| Bug & insect extermination | 635 | $68–$131 |
| General pest inspection | 603 | $66–$136 |
| Rodent extermination | 456 | $76–$282 |
| Hornet & wasp extermination | 448 | $99–$246 |
| Home inspection | 233 | $81–$146 |
| Mosquito extermination | 214 | $56–$103 |
