How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREInsight Pest Control - Portland
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 69 flea exterminators · 4.9★ from 5,399 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Insight Pest Control - Portland for 8 kinds of job.
Insight Pest Control - Portland for hornet & wasp extermination
Clear ✕All 448 Google reviews tagged “Hornet & wasp extermination” · showing 200
John K. did an excellent job! Took the time needed to do a great job and was very knowledgeable. Thank you John.
Enoch was very friendly and professional. Excellent customer service skills! Enoch checked into the mouse situation that popped up in my pump house recently. I appreciate the attention to details. Thanks.
This company is very efficient. Always on time with flexible hours. The workers are always polite and take the time to explain what they are doing that day.
Very professional and great with communication with what is needed. Very happy.
Always good service 👍🏼
Very personable
Super happy with their service and responsiveness. Even happier with no mosquitos! Thank you!
Andrew came to my house as a courtesy follow up visit since I have had a lot of ant activity. He and I discussed the areas of concern and he did a great job of keying into the problem areas. He was very professional and respectful.
It’s always great to see John. He’s thorough. John does a great job.
Coen is attentive and does a great job.
Chris did such an amazing job! He was professional, diligent and thorough. Thank you for helping get rid of my moles, mice, spiders, wasps and ants.
Calum is very nice and knowledgeable, he came right out when I had a concern between regular visits. Thank you Calum! Thank you Insight!
Very friendly! Morgan was great!
Thank you for your great service, Chris! We greatly appreciate the continued, excellent service from Insight!
Nate from Insight was here today. Provided excellent service, could actually see and hear the work he did. Informed me of services he'd be doing today. Very courteous and professional.
Calum did a fantastic job. He showed up on time, explained everything clearly, and made sure the whole place was taken care of. Super professional and easy to work with—highly recommend him!
Callum is fantastic at insight pest control! Great at communicating and always does great work. Very knowledgeable
Insight takes the worry out of pets control. Had our routine service done by Calum today! He was professional, knowledgeable, and very friendly. It always puts my mind at ease when that routine service comes up. It’s an easy set it and forget it package that keeps bugs at bay so we can enjoy the yard all year long!
Conner showed up at my house right on time. Walked around my home with me and explained everything he was going to do. Such an amazing asset for your company in this day and age. Even though it was 100+ degrees outside he stayed on task until the job was completed. My first service and was very pleased. Kudos Conner.
I have had a great experience with Cruz he’s is very efficient with his work and getting it done quickly
Dhillon and the others work very hard. They communicate well and go the extra mile. Quick to respond. Bring there very best.
Fantastic all around experience! Kind, on time (insanely on time!), knowledgeable about the various methods we could try to remove an irritatingly placed Yellow Jacket nest, sprayed the entire perimeter of the home to ensure that all other pests stay outside. Couldn't have asked for a more professional appointment, definitely recommend!
Riley is the best of the best I have experienced, from any company. He is thorough, goes the extra distance (taking down webs that are also full of cottonwood thistle), seeing things that I haven’t and taking care of them. I feel very secure under his care and would wholeheartedly recommend him and this company.
Questions answered with great friendly service by Calum
Caden explained the service and answered my questions.
Calum has become our regular big guy and he is great! He has taken care of every issue we’ve had ants, wasps, and now moles. He’s friendly, timely, and professional. Highly highly recommend.
Calum has been excellent with all of our needs for pest control! Extremely friendly, punctual, professional and full of knowledge. Highly recommend!
We have received top notch responses to any additional needs beyond the regular treatments. Thanks for helping us!
7/5/25 update: Riley came out today and addressed our spider issues, wasp issue, and ants! He made sure all our issues had new traps as we recently re arranged 3 bedrooms and did a full clean and we hadn't had them spray inside in a while because of all the kids things we opted not to. But now that the rooms were…
Calum was very personable and professional when he came and treated my property I highly recommend the service!
Cruz did a great job, the best I’ve experienced since I’ve lived here. This is the 3rd company I’ve tried to use and he has been the most thorough. A very pleasant experience, my wife feels the same way and she was doubtful that it was going to be any different than before. Thank you
Connor was excellent, very helpful and took care of a wasps nest I hand in the front part of the house. Also took precautionary measures and checked my fence line for any nests as well. Very satisfied with his visit!
Nate was so kind and helpful! Great guy and a great company!
⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Insight Pest Solutions! Justice, Brandon, and Riley have all recently been to my home, and each one of them has been a true professional. They’re always on time, courteous, and incredibly knowledgeable. What really sets them apart is their personal approach—they take…
Connor was very professional and provided great service.
I guy Tim did a wonderful job around my house 10/10 customer service
Very friendly
Jackson and Mirko were such kind and professional gentlemen. Very thorough and I felt so at ease with both of them. Thank you Insight for employing these two guys! Now I shall watch the spiders and other bugs dissappear.
connor, conner, & cruz Professional and personable. Looking forward to good results!
Coen was great and understood what I needed to get done. Thank you
Britain and Blake were awesome! Very personable and professional. They are treating our home for ants, moths, wasps, rodents, etc. Highly recommend Insight Pest Control
Dallin and Blake were great to work with! Blake took the time to show me where the ants were coming from so we will keep an eye on those. Hoping this will help with our ant and spider problem!
Spencer and Blake
Gabriel is so pleasant. Even though it is early in the season he found 12 small wasp nests and removed them. He teminded me that if any wasps appear before the next scheduled treatment that I just need to call and they will schedule an additional treatment at no cost. I am allergic to wasp stings and that is…
Calum always is super friendly and helpful! Love his enthusiasm for his job, he’s always willing to go above and beyond with any concerns we have. Thank you!
Timothy was wonderful and effecient. Very informative of products being used. Haven't had any pest issues inside home since we started using Insight.
Zackery from Insight Pest Control did a great job in perfoming all tasks associated with quarterly pest control service. He cleaned up a couple of wasp nests and sprayed all around the house and in the backyard deck area. He is polite, professional and very attention to detail oriented in performing his assigned tasks. I am very satisfied with his service.
Justice provided the most recent service at our home. Justice arrived on time and was professional throughout the process. Justice completed the full service of our home — (in- and outside) in about 45min. Thank you for you quick and thorough service!
3/24 Update: Still very happy with the service from Insight. Justice got our laundry room ant problem resolved. If we saw an occasional ant, it was dead shortly thereafter. He came to do our Spring treatment. Always a pleasure working with him. Thank you! 5/23 update: Zach and Justice returned to treat a new surge…
Technician was very friendly and professional. He gave a detailed explanation of all the services he performed. He seemed to genuinely enjoy the work he does and took the time to answer my questions. It was a positive experience. Thanks!
Treated the area thoroughly.
Tech was there when he was supposed did a great job quickly but efficient. Our back deck was a mess and he still worked around it when we didn’t expect him too. Great Tech!.
Zack is always good of taking care of my concerns.
Always easy to work with this company. Eric was great.
Tech was cordial and informative.
Thank you!
Thank you Calum!!! Outstanding job and being on Time . You're professional at your job. Keep up the good work!!!
Zach was friendly, professional, polite, courteous, thorough and communicative as always!
Callum was prompt and answered all of my questions. He was very thorough and I appreciate his attention to detail. Thank you!!
Did a great job Gabriel!
All of your techs are very friendly and efficient. Bryce was no exception. Friendly and quick with a wonderful smile.
Friendly group of people! They Always have smiles on their faces
Zach is great to have. Always polite and helpful. Took care of everything with no worries for us, and with a nice smile. Thank you Mr. Zach!
Very happy with the service! Thanks Wesley!
Jaden was very good, for sure wanted to make sure I was happy with everything. Very meticulous, loved that about him!
Coen was polite and thorough. He even emptied and rest two traps I had inside our guesthouse. Great experience!
Tech listen to our problem, solved it, explain what he found and was very pleasant.
Eric is great as per usual, completely worth the money to have have our home bug free year round.
Very respectful explain everything he will do and asked if I have any concern
Insight Pest Control is very through and courteous.
Awesome work and quick
Gabriel was a pleasure to deal with according to my son and Insight has great team members!
My pesticide service was conducted by John (Pesticide Technician). John presented himself with a smile. He began in the house working his way out to the yard, including the fence line, garage and a shed. I asked John to hit a couple of areas I was concerned with and he did do without hesitation. John also offered an…
Eric was the consummate professional. Thorough, explained what he was doing and didn’t rush the job. Very pleased with Eric as a technician!!
Jason has rid of us of our pests !!! We understand they're outside still but so grateful for him and your services! Thanks again Jason! Elvis will learn to love you I promise! 😎😜 thanks! LeeAnna and Elvis
Very thorough, explained everything he was going to do, followed up at end - great service.
Well explained, responsive to questions and clear on process for any pest follow-up if needed. Eric did a fantastic job and really listened. He will even be back in 2 weeks due to mice. Thank you Eric
Eric did an excellent job!!! Very professional and thorough......
The service seems to be working.
Friendly and helpful staff and excellent service that is very effective at stopping ant invasions and other insects.
Great service, very kind and helpful. Thank you!
They should show up when they’re scheduled. I haven’t seen any bugs for weeks now.
Very professional and pleasant. Knowledgeable and courteous. Will definitely recommend!
I had isaiah with me today, he paid attention to all my areas of concern and did a great job. Very nice service, thank you
Great job!!! Eric did a great job and took very good care of us.
Very polite and professional!
Bryce provided great service. Super friendly and helpful.
I've been very impressed with this business. The last couple of times, Jason has come out for our service. He's very friendly, knowledgeable, and takes his time to answer all my questions and goes the extra mile. I highly recommend this company.
Thank you for having the best employees. Very professional and friendly.
John was thorough, communicated well, and was exceptionally accommodating.
Excellent service! I couldn’t be happier.
Kasey is an excellent field tech! Gave very good explanation of what he would be doing, answered all of our questions. He was very thorough to cover the areas we were concerned about! Thanks for a job well done Kasey!
Always a pleasure to have Josh come take care of our home. Thanks for working thru all the wild weather. Thanks for being fast, thorough and efficient. Well always making sure the gate is closed. We’re doggies don’t get out.
Excellent communication comes on time very knowledgeable and helpful.
Isaiah was quick, thorough and friendly. Answered all my questions with ease and reminded me to call if I ever need them to come out. Appreciate this company's customer service.
Eric was very professional and courteous and got to work right away. Thank you!!
I was able to see results of his work within 24 hours. Looking forward to more. Thank you
Jason was very helpful and understanding of our household needs.
We have engaged Insight Pest Control for the past several years to manage pests. They're team has been great, including most recent service from Kalum. Courteous, thorough, effective and clearly focus on customer service from end to end.
They were professional and friendly
Friendly and easy to work with. Very thorough. Excellent communication.
The techs are always professional and respectful.
My technician, Josh from insight pest solutions, was an extremely informative professional who took his time and showed up on time. Answered all questions that I had and was friendly and helpful. Our house was infested with ants and now we have zero issues.
Very respectful and professional. This was a door to door but very informative. Enjoyed the conversation and the service provided.
He took the time to answer questions and went to the areas like the Garage and basement so I could show him what I wanted treatment. Thank you for your understanding of my life problems and being flexible with my payment
Jason who was my tech did a great job and let me know what he did to take care of the wasps and will follow up to make sure they are gone .
They come bi-weekly. They treat for bugs and rodents. Zac was courteous and shared everything he was going to do. He was very quick.
Josh was great. He was knowledgeable and thorough
Connor provided excellent advice and explanation on the service provided. He was very helpful and thorough.
Always a great service!
Jason is professional, personable and knowledgeable!
We used insight for outdoor control of ants and wasps and spiders. This gentleman today did an exemplary job. Took more time, and effort, which was truly appreciated. Thank you John!
Zachary was great! The stink buys are unfortunately back for a 2nd time this season and Zachary did a thorough spray inside and outside of the house. Thanks Zachary!
Arrived on time, was professional and very helpful! I've used Insight a couple of times now, once for my rental. They're always professional, timely and a pleasure to work with.
Consistent impressed with my ongoing service. Isaiah most recently came out and was quick yet thorough, offering solutions for all the problems I had. Really impressed!
I had a great experience with Jason this week. He was very friendly and informative about what he was doing and was thorough and efficient taking care of my home. I am very pleased with all that he did. Thank you Jason! I highly recommend this company.
Josh was great. Super nice guy great company to have.
Zackery did a fine job and covered all the suspected areas. He was courteous and answered all our questions. Was a pleasure to have him here to treat the bad guys. We actually had ants visiting us this day of treatment. Zack took care of them and left surprises for them. We are very pleased.
I wasn’t home but if don’t see anymore spiders, we’ll know it Was a great job!
Jason and Cohen always do a thorough job with getting both the exterior and interior to eliminate spiders, ants and rats. We’ve notice the pests are greatly reduced. Thanks! We can sleep better at night knowing spiders aren’t crawling on us!
Thanks for the great service!
Great job, very quick and professional.
Always polite and professional service from each tech that comes to our home.
Great experience 👍No complaint here. I'm sure the pest don't like it.
Isaiah did a fantastic job, had great communication, and took care of some wasp nests like picking berries off a vine!
Elliot was very professional and thorough with his work. He addressed to us what we needed to do and answered all the questions we had.
He was very up front about the difficult situation at my house and how total elimination of the problematic wasp would be very hard. Appreciate the discussion and rest of the work was done quickly and professionally.
Very professional and answered all our questions.
Isaiah made sure to relocate the gate when leaving, and avoided the koi pond like we asked.
All the people that I have interacted with at this company have been awesome! Zach was the same. Super friendly, helpful, knowledgeable, and nice.
Insight Pest control is so responsive and john is awesome!
Showed up during the time frame. Very personable, knowledgeable, courteous, and appeared to take pride in his work.
Love Insight Pest Control! They have courteous, professional staff and they do a great job.
Jason has shown up each and every time with a very pleasant attitude, helpful and gone above and beyond in an effort to rid this ole house of ants. Your customer service speaks volumes!
Jason came out and removed a few wasp nests. He was very kind and professional. Would definitely recommend to others.
Kasey, from insight pest solutions , was very professional, friendly and informative. He took the time to explain and was available for questions! 😊Thank you, Kasey!
Connor was polite, thorough and efficient. Great guy!
We have been super happy with our service. Folks are very nice and accommodating!
Not sure what they use. But it works!
8/16/2023 - Kelsey was super friendly and responsive. When I pointed out some problem areas that needed extra attention, she explained what she would do to mitigate the problem and why it would work. I had to go back inside to get some work done, and she and her partner knocked on my door awhile later to let me know…
I especially appreciated Connor’s courtesy and professionalism.
Connor and Kelsey came by for outdoor wasp initial inspection and treatment. Great service from the call center and from the technician team. Answered all my questions, will definitely consider them for any future appointments.
I will continue to leave these guys reviews because they are awesome! Jason is typically our guy and we really appreciate him so much. He does a fabulous job every time he comes out… And because we live in a forestry area, of course problems will continue to arise. All I have to do is make a call and sometimes he’s…
Very polite and responsive. Great with my yappy dogs.
Just had my house sprayed, will see how good the pests go away, but David was very professional and quick. Great people all around.
I am impressed with how well of a job he did,he made sure that all the wasp nest were taken care of and did an amazing job with the ground nest! I definitely recommend!
I was swarmed by wasps while pulling weeds; not a good weekend for me. I figured I had a nest nearby but didn’t know where, so I reached out to Insight to help destroy those god forsaken pests. Calum called me ahead of time to confirm his arrival, then when he arrived he searched my backyard to confirm the location…
Kasey did a good job
Connor and Kelsea were very polite and professional. Very thorough with work and details. Good conversation afterwards. Thanks.
David arrived on time, was very polite, and professional. He deserves a $20 tip
Coen did a nice job taking care of our pest control needs.
Super Easy and Very Professional
Kelsey the technician did a great job! Very thorough and personable, arrived on time, and made sure all of my questions were answered! Thank you Kelsey and Insight!
Friendly, prompt, professional, staff.
One couldn't have a better service technician than Connor, he was courteous, thoughtful and enthusiastic about what he was doing. He answered all our questions, and explained, in simple terms what he was going to do, and in what order. And more importantly why. He also emphasized the low toxicity of the treatments…
Techs were on in time and covered the details for their visit . They completed the work quickly with gave a quality run down after completion. Very pleased with the service and look forward to the next visit. Very satisfied and would recommend to anyone needing pest control.
We had a wasp issue that continued after service. The team came out and reserviced. They were efficient and professional.
Insight is heads above the last two pest control services I’ve worked with. My technician, Kasey, provided excellent and professional service. He listened, answered questions and TOOK HIS TIME providing quality service.
Kendon was my tech and did a great job
Jason did an amazing job. I had quite the list for him and he took care of it all quickly. My list included moles, ground hornets, mice and carpenter ants. He was very kind and professional.
very helpful, kind, intelligent, responsive, friendly.
Calvin was great
Calvin was on time and very nice to deal with. Knocked on my door, introduced himself and explained to me about the services he would be providing. He answered all my questions about the products as I have large dogs in the yard He was extremely professional!
ABSOLUTE SCAM. STAY AWAY! They run promotional discounts at a monthly rate but only service quarterly. And they send kids to service your house and they STRAIGHT UP DONT DO THE WORK! And they lie to your face about it. They sent a technician over to address a wasps nest that wasn't serviced in the original service…
Excellent job!!!
Coen was great. Answered all my questions and took care of the home, and all the wasps outside! Really happy I signed up for this service. Thanks guys.
Coen always does a great job. Dependable, knowledgeable and very friendly.
Calum is a hard working fantastic guy!! Always brings his A-Game!!!! I so appreciate everything!!! Thanks for being a fantastic human!!! Ok already!! You all know this fella is a bug/Rat/mosquito killing rock star!!! Give this dude a raise already!!! 65 dollars an hour sounds about right!!
Jason with Insight was great! He was so friendly, professional and very knowledgeable. I enjoyed their service and so happy I choose them.
Zackary did a great job!
Both Kendall and Austin did an awesome job. They were super friendly and very pleasant to be around seemed very knowledgeable and I wish them both the best luck with their endeavors and hope to see them next summer.
We needed a yellow jacket nest inside a porch attic removed and Patrick was able to get to it and remove it, best of all he came the next day after calling. Thank you for your fast,quick response.
Jason did an amazing job at taking care of our pest issues! Explained everything he was going to do.
Connor from Insight Pest Solutions was great. He arrived on time. The day after I made my service purchase. Price was good. Conner was communicative, detail oriented, spent significant time on the house and property, knowledgeable, helpful and just plain nice. Very satisfied. Will be contracting with Insight Pest Solutions to service another property.
Calvin and Austin did a wonderful job. I’m sold! Great job guys!
Very friendly and professional. Calvin answered all the question’s I asked and and explained the information well. Very pleased with my experience.
Efficient, unobtrusive, and responsive to concerns raised re “mole rats” observed under hot tub.
Kasey was highly professional and thorough servicing our home. From inside, to the crawl space and to the detail spent on the outside; the service was noticeably different from some past experiences with other companies. I would immediately recommend 100% Insight Pest and Kasey!
Adrian was courteousand thorough. I appreciated him asking if there were any edible plants in the yard that he should be aware of. The gate was closed behind him. He was kind to my 3 year old son who insisted on watching him while he worked.
Insight was easy to work with and serviced my home on short notice. Jason was thorough and informative, removing a wasp nest and checking for others on the property. I would use their services again
Zach was very pleasant and went to work as soon as he got here. He explained everything very well and I look forward for his follow up appointments that will solve my spider problem.
Got a great promotional price on the initial service. Adrian was professional, efficient and knowledgeable answered all my questions and covered everything that the initial sales guy said would be done. Time will tell on the effectiveness of the product but first impression and initial service were A+. Definitely…
Kasey was awesome! He was incredibly professional and diligent with his service! Kasey made sure to answer any and all questions as well as spend time listening to our specific requests and concerns. He was thorough with his assessments and treatments of our home. Highly Recommend!
Switched today to Insight because of their thoroughness. We live in a field so this may be a bigger deal for us than you. They’re more aggressive taking out rodents than our previous provider, who we liked very much, so we were quite reluctant to change. Can’t beat the guarantee and the very active approach they take to controlling our pests. Appreciated.
Kasey Great service. Kasey performed his services very quickly then took the time to explain what he had done, I’m very impressed with Kasey and Insite.
Zach came did some great work! He addressed my yellow jacket nest issue and also carried out some routine pest preventative work.
My first service the same day I signed up. Professional service.
Awesome guy very understanding of situations and did a great job 10/10
Quick and professional work!
Ty was very professional in the service.
Elliot was great. Explained everything so we could understand the service. He even went in our crawl space, something I won’t do anymore. He went above and beyond terminating 2 wasp nests.
Kelsey and Austin arrived on time and ready to work. They tackled in and out at the same time. Kelsey’s inside sprayer equipment became non-functional and she was not able to complete the service today, but I was able to reach the scheduler who worked with the other teams to get us on the schedule first thing…
I have been happy with their service and have not had my annual issue with wasps or hornets since starting with Insight. Easy to use and pricing is fair. Rep TY did a great job 👍
Conner showed up on time and was a pleasure to work with. He explained everything clearly and was responsive to all my questions and concerns. Highly recommend!
Adrian did a great job and was pleasant, careful with our home and efficient. The sales rep for Insight booked the appointment and service was 2 hours late without any communication, but that is not the tech’s fault. Great work but Insight could improve their scheduling and create better blocks to help technicians communicate delays with customers.
Kelsey was very professional and thorough, and she answered all of my questions.
Took care of unknown to us wasp nests - plural!
Connor was great. He answered all of our questions and was very knowledgeable about the products and services provided.
We just had our house serviced for the first time. The tech was great, he was really laid back but did a thorough job.
Kendon explained all steps he was doing today very friendly and professional and on time. Thank you
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 1410 | $56–$126 |
| Ant extermination | 1168 | $66–$194 |
| Bug & insect extermination | 635 | $68–$131 |
| General pest inspection | 603 | $66–$136 |
| Rodent extermination | 456 | $76–$282 |
| Hornet & wasp extermination | 448 | $99–$246 |
| Home inspection | 233 | $81–$146 |
| Mosquito extermination | 214 | $56–$103 |
