ANT EXTERMINATORS · SEATTLE, WA
Insight Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Insight Pest Solutions

Better than 30% of ant exterminators · #28 of 40

4.9★6,051 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
79%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our HOA hired Integrity Pest Solutions to treat and remove two hornets’ nests, and we were very impressed with their customer service and professionalism. Our technician, Parker, explained the treatment process before starting and was very knowledgeable about the types of bees and their behavior. After completing…

Paid $200+Great priceService not listed
AtomicSpaceKitty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Insight Pest Solutions arrived the same day I called. Very quick service! Parker was the technician who completed the work today. He was friendly, informative and knowledgeable. Thank you so much!

Paid $100–120Reasonable priceAnt extermination
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Daniel called when he was on the way (as we had asked). He was polite and addressed all the needs in the routine servicing.

Paid $180–200Reasonable priceAnt extermination+ Responsiveness+ Punctuality+ Quality
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Allan was SUPER friendly, supportive and thorough. He is extremely knowledgeable and has a great plan in place. He went through a crawl space that was not easy to access. PLUS, they were available on the phone on a Saturday afternoon, when other companies didn't even return calls.

Paid $200+Great priceService not listed
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ryan showed on time as usual. He asked many questions to determine how he could best help us. We have an invasion of very small ants. Ryan said they are attracted to food and water. If they find an entrance into the house, they may make home in a bathroom or kitchen. After his lecture about ants, flys, spiders and…

Paid $80–100Reasonable priceSpider exterminationAnt extermination
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Parker was great. Spent quality time taking care of the exterior. Thanks Parker and I sight!

Paid $140–160Spider extermination

vs category

Blue = Insight, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.94★ (311 reviews)2024-Q2: 4.95★ (220 reviews)2024-Q3: 4.60★ (20 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 4.27★ (11 reviews)2025-Q2: 4.84★ (68 reviews)2025-Q3: 4.40★ (50 reviews)2025-Q4: 3.79★ (19 reviews)2026-Q1: 4.92★ (74 reviews)2026-Q2: 4.89★ (205 reviews)2026-Q3: 4.94★ (187 reviews)2026-Q4: 5.00★ (18 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$126+28% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 26%Reasonable 66%Overpriced 2%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%6+0.9Craft & service 20%96+19.2Value 10%58+5.8Momentum 8%27+2.2Track record 7%94+6.6Accountability 5%79+4Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
94
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2078 / −27
Professionalism
+2664 / −22
Responsiveness
+2034 / −14
Punctuality
+2002 / −10
Value
+1479 / −30

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